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Travelodge UK Reviews

4.3 Rating 9,779 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,779 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Smith
Verified Buyer
“Very easy to book”
Helpful Report
Posted 2 years ago
Kathleen Thornton
Verified Buyer
“Location is very good. The room was clean, comfortable and spacious. Nice staff. The outside of the building is unattractive and grubby looking but all in all very good for the price paid”
Helpful Report
Posted 2 years ago
Wright;Bicknell
Verified Buyer
“Very easy to book a good description of the rooms and easy to add extras.”
Helpful Report
Posted 2 years ago
Patricia Padden
Verified Buyer
“Very easy to book looking forward to seeing at the end of the month”
Helpful Report
Posted 2 years ago
Blyth
Verified Buyer
“Tried to change day of arrival and hotel....was told this is impossible..! Shocking service. This is 2023, Travelodge still in the dark ages.”
Helpful Report
Posted 2 years ago
Julie Brampton
Verified Buyer
“Friendly staff. Nice clean rooms .”
Helpful Report
Posted 2 years ago
Allen
Verified Buyer
“I am very happy with my room nice and clean no problems”
Helpful Report
Posted 2 years ago
Ghaly
Verified Buyer
“Worn down faded carpets”
Helpful Report
Posted 2 years ago
McPherson
Verified Buyer
“Staff are not very helpful . My card wouldn't open my door , so went to reception they reset the card back up to the 4th floor and the card didn't work !!!! Up and down 3 times before someone came up with master key all this took 30 minutes very frustrating. They told me it would be sorted for me coming back in the evening, so when I came back in the evening it didn't work back down stairs to reception and the same girl said so i forgot to get it fixed !! I will let you in and if you go out you have come to reception and we can let you in this way .”
Helpful Report
Posted 2 years ago
Brian Evans
Verified Buyer
“Easy to complete booking with good guidance”
Helpful Report
Posted 2 years ago
Constantin
Verified Buyer
“Easy search”
Helpful Report
Posted 2 years ago
Easton
Verified Buyer
“No ac in room, told them three times no results Literally three teenagers at front desk, Dummer Then dum. Will never be back. 😱😱😱”
Helpful Report
Posted 2 years ago
Evans
Verified Buyer
“Very easy to use , just wish I had a code to use”
Helpful Report
Posted 2 years ago
Yousuf
Verified Buyer
“The best budget hotel with 5 star customer services.”
Helpful Report
Posted 2 years ago
Cooney
Verified Buyer
“Like a sauna in the rooms, no parking as very Limited. Shower not great but reception team very nice”
Helpful Report
Posted 2 years ago
Nairn Campbell;Campbell
Verified Buyer
“Review of booking process as requested by email: Website was totally broken on mobile. Could not check out. Nothing wrong with the web service as it worked on my PC without issue.”
Helpful Report
Posted 2 years ago
Nevey
Verified Buyer
“Easy to book great price”
Helpful Report
Posted 2 years ago
Gayle Morris
Verified Buyer
“Took a few attempts to get the dates to select correctly on Website but otherwise quite simple. Payment took a few attempts too as kept saying the card number wasn't valid”
Helpful Report
Posted 2 years ago
Jim Griffen
Verified Buyer
“Receptionist Tina very helpful with local knowledge, pointed us Ito local attractions and restaurants. Comfortable room and helpful staff, would have been five stars if there was air conditioning.”
Helpful Report
Posted 2 years ago
Tranter;Tranter
Verified Buyer
“Very easy to book and can add extras at time of booking or on arrival. Prices are good value, we are bringing our grandchildren as a surprise and we know they will love how close it is to the beach.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,779 reviews
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