Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We often stay at Travelodge when touring the UK. We have always found them to be clean and fresh with a helpful and friendly staff on hand to meet our needs.”

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Posted 2 years ago

“The booking process was very easy - we have stayed at this one before and look forward to them upgrading the rooms.”

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Posted 2 years ago

“The bathroom had lots of hair in the shower behind the door and the toilet there was blood stains outside the toilet door very very noisy rooms”

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Posted 2 years ago

“Too expensive and can’t be modified of transferred within the same company of different branches”

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Posted 2 years ago

“Was easy to book. Haven't stayed there yet but looks good so far.”

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Posted 2 years ago

“Booking process was easy and quick”

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Posted 2 years ago

“Easy to book. Option for late checkout is what I was looking for.”

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Posted 2 years ago

“Travelodge is one of the best budget hotel, rooms are big and clean”

Travelodge UK 5 star review on 24th June 2023

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Posted 2 years ago

“Very easy to book rooms, very reasonably priced especially if you book well in advance.”

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Posted 2 years ago

“Very easy and straightforward booking process.”

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Posted 2 years ago

“Booked online which was ok but no room request option so had to still phone which costs £2.50 extra for the phone number on booking form. The receptionist was very helpful.”

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Posted 2 years ago

“Very convenient for Gatwick airport, with a bar and restaurant. My wife is disabled and the hotel suits her perfectly and the staff are helpful and caring.”

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Posted 2 years ago

“Great location”

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Posted 2 years ago

“Very easy, fast and straightforward search and booking process. The flexible rate is ideal as you can amend or cancel your booking if needed and it’s affordable too.”

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Posted 2 years ago

“Welcoming comfortable and reasonable priced”

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Posted 2 years ago

“Great stay - great facilities and friendly staff”

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Posted 2 years ago

“In the right place at the right time Clean tidy polite and friendly staff”

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Posted 2 years ago

“Easy to find a hotel and book. Took no time at all”

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Posted 2 years ago

“Booking was simple.”

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Posted 2 years ago

“The price changed while I was booking the hotel”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews