Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Room in need of update, clean but bathroom floor smelt of urine, previous occupant wash bag still on back of bathroom door. Good location with greggs and subway opposite for breakfast.”

Helpful Report

Posted 2 years ago

“It seemed easy enough to book the room we wanted, save it was a bit obscure on the website as to choosing a twin room over a double and also, it stated we could pay via PayPal, but then I was not offered that option when it came to paying, or at least I couldn't find the option online.”

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Posted 2 years ago

“Bookings difficult to retrieve.”

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Posted 2 years ago

“Very easy to book”

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Posted 2 years ago

“Booking with the travelodge was very fast and easy, I am someone who hates booking anything online, but I even rang about needing a travel cot and they was very helpful also 10/10 service all around. Thank you”

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Posted 2 years ago

“I would like to speak with someone but find that's challenging to find a number”

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Posted 2 years ago

“Very budget”

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Posted 2 years ago

“Easy to follow”

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Posted 2 years ago

“Easy to book but I can’t see my booking on the app There nearest rival has a much better website”

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Posted 2 years ago

“Great prices”

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Posted 2 years ago

“Excellent service and we always get excellent service every time we use travelodge.”

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Posted 2 years ago

“A ok xxxxxxxxxxxxx”

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Posted 2 years ago

“Booking online worked smoothly as it should, and so nothing exceptional to note.”

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Posted 2 years ago

“Easy to search and book”

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Posted 2 years ago

“First point of call for business accommodation. Prices can fluctuate wildly at peak times. But you know what you’re getting. Clean room and comfortable bed. Only the lack of a reward program lets it down.”

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Posted 2 years ago

“it was very easy except for my none skills nearly spent over £1000 but luckly i sorted it out”

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Posted 2 years ago

“Lovely clean room Central location & dog friendly. Lovely breakfast.”

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Posted 2 years ago

“Easy booking process , great price rooms. What’s not yo like”

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Posted 2 years ago

“Booking couldn’t be easier”

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Posted 2 years ago

“Very helpful lovely people”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews