Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean room shower had a bad smell which the staff said they’d look in to but I left before they did but overall helpful pleasant staff”

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Posted 3 years ago

“Couldn’t find anything at time of booking if I had to pay for my assistance dog”

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Posted 3 years ago

“Staff were friendly and helpful. Super Room wasn’t much different to a normal room. Certainly wasn’t quiet and far too hot...a small fan not enough.”

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Posted 3 years ago

“Easy to book. Good price and reasonable rooms. Staff are nice and helpful”

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Posted 3 years ago

“perfectly clean room”

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Posted 3 years ago

“Lovely clean room, comfy bed, great shower and quiet!”

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Posted 3 years ago

“Booking experience was great.”

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Posted 3 years ago

“Clean, very comfortable rooms, decent food, friendly staff.”

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Posted 3 years ago

“Good value for money friendly place and clean rooms, i would happily recommend to anyone who needs a short break”

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Posted 3 years ago

“Booking was easy, pricing was clear Very happy to stay here, as we have done twice before.”

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Posted 3 years ago

“Didn't take notice of booking requested DOUBLE ACCESIBLE ROOM AFTER GETTING THERE WENT TO DESIGNATED ROOM WITH NO OPTION TO CHANGE ROOM FULLY BOOKED TOTALLY DISSAPOINTED OVERCHARGED for them not listening to request”

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Posted 3 years ago

“it was very simple to book what I wanted. Thanks very much”

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Posted 3 years ago

“Easy to book, very good price,in the heart of where visiting,”

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Posted 3 years ago

“Easy simple booking system”

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Posted 3 years ago

“Very clean, spacious and comfortable.”

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Posted 3 years ago

“Couple spiders in the bath tub, dust all around table”

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Posted 3 years ago

“It is really good for us that we can cancel our visit at such short notice and get our payment returned. Thanks.”

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Posted 3 years ago

“Reception every helpful and friendly. Excellent location for city centre.”

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Posted 3 years ago

“i love this place the staff are so frendley and helpful when ever i stay here and the rooms are clean and well worth a stay here”

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Posted 3 years ago

“We had a two day stay en-route to Perranporth. It was a very nice location and staff were friendly . The room quiet but hot and stuffy, there was a fan supplied. We gave up on the TV on day one. Despite retuning the set BBC and ITV channels didn’t appear. We were looking for a beers on site Friday afternoon at around 17:00 strangely the bar was closed.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews