Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Breakfast shocking, 2 poor girls working alone, hot food not replenished, no cups, glasses, No croissants, no cutlery. Dirty tables, sticky floors. Receptionist’s miserable and barely spoke let alone cracked a smile.”

Helpful Report

Posted 2 years ago

“Our room was clean but we were there for 3 days and couldn’t have a shower as putting it from bath to shower, the pull up wouldn’t stay up!! I reported it after the first day but it was never fixed. So I wouldn’t recommend staying there, also there is no kitchen either so we had to eat out which wasn’t cheap!”

Helpful Report

Posted 2 years ago

“Air con very noisy and did not work properly Bath plug hole blocked bathroom not very clean.”

Helpful Report

Posted 2 years ago

“Easy to use app to make booking”

Helpful Report

Posted 2 years ago

“Very polite staff clean comfy room good tea facilities. Good value for money”

Helpful Report

Posted 2 years ago

“Easy booking system”

Helpful Report

Posted 2 years ago

“The booking system meets every need in booking on the system”

Helpful Report

Posted 2 years ago

“Easy to book, good price”

Helpful Report

Posted 2 years ago

“Not very good really”

Helpful Report

Posted 2 years ago

“Quick and easy to book”

Helpful Report

Posted 2 years ago

“This Travelodge fits the bill for my disabled brother”

Helpful Report

Posted 2 years ago

“Very easy process making a booking”

Helpful Report

Posted 2 years ago

“Room quite small. Bed not made properly and only 1 pillow each.”

Helpful Report

Posted 2 years ago

“Extremely good hotels for basic needs .very clean and comfortable rooms with good housekeeping .always found extremely helpful staff and service . Prices can fluctuate when booking . We always try and use Travelodge where ever we go .”

Helpful Report

Posted 2 years ago

“This is my first time booking with Travelodge and I found it very easy on the website.”

Helpful Report

Posted 2 years ago

“Very easy to book”

Helpful Report

Posted 2 years ago

“Be aware that although advertised as Kings Lynn Long Sutton it is nowhere near kings Lynn. They should make it clearer! And there customer service is appalling & rude”

Helpful Report

Posted 2 years ago

“Clean , staff always friendly and helpful”

Helpful Report

Posted 2 years ago

“Easy process to follow”

Helpful Report

Posted 2 years ago

“Easy booking process. All confirmations etc arrived quickly by email and text.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews