Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always clean comfortable rooms and helpful staff.”

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Posted 3 years ago

“Easy to book and plenty of info.”

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Posted 3 years ago

“Quite easy to understand for a Pensioner, with a limited use of a laptop.”

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Posted 3 years ago

“Staff, absolutely amazing can’t fault”

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Posted 3 years ago

“Easy to follow process. Good value rates.”

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Posted 3 years ago

“perfect standard. very easy to book.”

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Posted 3 years ago

“Booking was really easy But do think there should be concessions for signed person booking especially if they are eldery”

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Posted 3 years ago

“Clean,comfortable and an excellent base + competetive prices.Friendly ,helpful staff.”

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Posted 3 years ago

“Great site, easy to use.”

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Posted 3 years ago

“Ease of use website”

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Posted 3 years ago

“Excellent & easy website and booking facility”

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Posted 3 years ago

“Impossible to sleep with noise of cars in the street, only this problem.”

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Posted 3 years ago

“Nice reception on arrival. Great room very clean and tidy. Great cafe with a good menu. Would definitely use thus place again.”

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Posted 3 years ago

“Nice n clean and pleasant staff”

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Posted 3 years ago

“Quick , easy and efficient service”

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Posted 3 years ago

“Good budget hotels but prices have risen higher than they should be”

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Posted 3 years ago

“Room was very comfortable and clean. Restaurants under going works which is OK. No lift working. Plugs beside bed and bed side light not working. Reception staff not very friendly.”

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Posted 3 years ago

“Very good value for money. Room are basic but clean and modern”

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Posted 3 years ago

“Well placed for visiting tourist hotspots. A comfortable nights sleep and very friendly and knowledgeable staff”

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Posted 3 years ago

“We have used travel lodge several times now. Everytime we've booked they has been problems with online booking,I personally think we should be able to book over the phone!. Hexham travelodge is really good as is the friendly staff.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews