Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just ok.A little slow.”

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Posted 2 years ago

“No soap in shower,”

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Posted 2 years ago

“Easy to book.”

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Posted 2 years ago

“I need to stop overnight at Cherwell services ready for the annual RIDE TO THE WALL on the saturday. It's a great place for the RV though last time i thought the mattress a bit hard.”

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Posted 2 years ago

“The rooms are always of an acceptable standard but I do object to having to pay at the time of booking. This can be up to a year in advance and is often quite expensive especially when you have to opt for the flexible rate.”

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Posted 2 years ago

“Great value. Friendly, helpful staff and a very comfortable bed”

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Posted 2 years ago

“booking process is easy an d clear”

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Posted 2 years ago

“Staff are always very helpful and make you feel welcome every time”

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Posted 2 years ago

“No one is perfect”

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Posted 2 years ago

“Very easy to book. Rooms look nice. Would like a photo of the building.”

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Posted 2 years ago

“Very disappointed that the price went up by £20 within the space of 1 day. I did feel cheated & felt I had no choice but to go with the higher cost. If I could have had the room at the lower price I would have added extras”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“The reasons of the facilities are very good against Travelodge”

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Posted 2 years ago

“We travel to Bracknell frequently throughout the year to visit relatives and always stay at Travelodge. We have never had a problem. The rooms are always clean. staff are always on hand for any queries that you may have and parking is a bonus.”

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Posted 2 years ago

“We really enjoyed our stay, great location right next to beach with view from window. Breakfast was fine for the cost with my 2 children eating for free. Would stay again”

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Posted 2 years ago

“Room was big & clean and nice, toilet clean And quiet Close to train station. Staff was nice and freindly. Its a quiet experient of staying there. Will booked again next when coming to Edinburgh. Thanks xx”

Travelodge UK 5 star review on 26th June 2023

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Posted 2 years ago

“Brilliant communication,secure payment,explicit directions to destination.Instant response to bookings with concise and transparent confirmation. Thank you travelodge.”

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Posted 2 years ago

“We would like to thank Travelodge staff specifically Lee for making our stay so pleasant. It was so nice to be welcomed by very pleasant helpful staff specially arriving after a long journey. For certain we would love to stay there again.”

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Posted 2 years ago

“Very easy and quick process and everything was explained clearly.”

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Posted 2 years ago

“Easy to book, value for money the rooms are always fresh , staff VG”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews