Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok for a short stay it need a fridge in the room and air con”

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Posted 3 years ago

“had a good stay, bed was confortable, however, the carpets are not good for people with allergies which affected my sleep.”

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Posted 3 years ago

“Very easy to use 👌”

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Posted 3 years ago

“Some very good deals very comfortable beds .”

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Posted 3 years ago

“Found staff friendly and helpful. Room clean with enough faclilties. Unfortunately, the first hotel we stayed at did not have air con in rooms. Could not sleep with window open due to traffic noise. The second hotel was much better with air con.”

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Posted 3 years ago

“I haven't stayed at a Travelodge for years, but when I noticed it on the Defence card website giving 5% discount I thought I'd give it a try. The Defence website gave me a code and then opened up the Travelodge website. I made the booking, but when coming to pay there wasn't a box to put the code so I ended up paying the full rate. I was not impressed with the booking process. If you offer a discount it should be straightforward to obtain the discount.”

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Posted 3 years ago

“Good website easy to use and book”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent hotel comfortable bed and Room.”

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Posted 3 years ago

“staff in all departments very nice and helpfull been a few times will return again in the very near future”

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Posted 3 years ago

“Very easy booking system, no problems”

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Posted 3 years ago

“If you need a clean comfortable place to sleep, Travelodge is for you.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Location is great. Reception staff very nice and friendly. Rooms size was good, even when sharing with my 11yr old son there was plenty of room for both of us. Comfortable bed and pillows. Rooms are also surprisingly quiet as far as outside noise is concerned. Drawback here for me was attention to detail in regards to cleaning..marks to shower curtain, hairs in bath, adhesive bath mat area looks grubby, and taps/silicone in need of attention. Also what appeared to have been a stain to carpet at the side of bed that was still damp. I hadn't initially spotted, had put my bag on it, leading to coffee smelling bag and jacket inside bag. But it's a budget hotel, they do what they do well, and at a price that is hard to grumble at, so I would absolutely stay again”

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Posted 3 years ago

“Clean. Very clean. Would recommend Tower Steet car park next door. Brilliant.”

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Posted 3 years ago

“Great service. Reception at night very helpful when enquiring about booking another night at the hotel”

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Posted 3 years ago

“..................”

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Posted 3 years ago

“Easy booking process and really good price for a centrally located hotel.”

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Posted 3 years ago

“Very simple and easy process.”

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Posted 3 years ago

“Modern, good sized room with friendly staff.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews