Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean, friendly and great value”

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Posted 2 years ago

“Excellent service very friendly and very clean”

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Posted 2 years ago

“Very good for price”

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Posted 2 years ago

“easy to book, good price looking forward to my stay”

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Posted 2 years ago

“Very straightforward booking experience.”

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Posted 2 years ago

“Cheap and fairly cheerful. No bath mat is a nuisance!”

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Posted 2 years ago

“Easy to book online.”

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Posted 2 years ago

“Would recommend. On-site parking is adjacent to the hotel, and there were plenty of spaces when we arrived. Paid for separately using the Just Park app. The reception area was clean and tidy, and checking in was easy and without delay. The room was spacious, clean and with air-conditioning, which was welcome as we stayed during the recent heatwave. There was plenty of complimentary tea/coffee and KitKat biscuits, and a Lavazza coffee machine and pods!”

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Posted 2 years ago

“Easy website and good confirmation.”

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Posted 2 years ago

“Friendly staff and no problems at all.”

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Posted 2 years ago

“Impressed with the price 50% cheaper than a lot of airport hotels well done. Have stayed with Travelodge many times and have not been disappointed. So I hope this stay will be the same.”

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Posted 2 years ago

“I'll never use Travelodge again.”

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Posted 2 years ago

“Wish I could rate this higher. Wonderful staff and great people. Nothing too much bother Will definitely be back”

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Posted 2 years ago

“Clear steps to follow and efficient.”

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Posted 2 years ago

“Easy website to navigate, my only gripe is the price changes on a day by day basis.”

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Posted 2 years ago

“Would not stay there again, Noise from Lorry traffic all night passing by the Lodge and some passing around it to park up.”

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Posted 2 years ago

“Always a pleasant stay at Ringwood Travelodge. The staff are great, especially the lovely lady on reception, whos name escapes me, and of course Lee, he's always very helpful and goes the extra mile, he is an asset, a diamond geeza! I hope Travelodge appreciate him.”

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Posted 2 years ago

“Always found them reliable to use clean and tidy 👍”

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Posted 2 years ago

“Always very clean and tidy hotel, up to now staff friendly and helpful.”

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Posted 2 years ago

“On our recent visit to Tewksberry, we were disappointed to find our accessible only had an over bath shower. However, the lovely receptionist Debbie made sure we had a walk in shower in a different room. We were very disappointed with the food in the restaurant.....not up to the standard we usually get from Travel Lodge.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews