Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price great help .”

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Posted 2 years ago

“Easy to book.”

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Posted 2 years ago

“Price and location to port”

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Posted 2 years ago

“Fantastic stay at Maldon , clean rooms and friendly staff”

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Posted 2 years ago

“We had a good time in elephant and castle central. Excelent views from 9th floor suite. I would complain on poor ventilation and air condition in the room (adjusting the flow rate didn't help much). Also I have notified the Staff twice, that I will be leaving early for the flight back and therefore will miss the breakfast. I was reasured that kind od Continental breakfast will be ready for me early in the morning however nothing was prepared and the kitchen Staff had to be woken up to prapare couple of dry bread slices, some jams and jogurts. Bad communication here and not a real equivalent for the breakfast that I payed for but had to skip. Apart from that, generally good experience. Good level of comfort, quietness etc”

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Posted 2 years ago

“I have always had an enjoyable stay, the staff are very helpful and friendly so is always my goto for a short break.”

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Posted 2 years ago

“Perfectly placed for our visit to Derriford Hospital. Clean rooms, pleasant staff.”

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Posted 2 years ago

“comfortable bed and effective air conditioning great value for money”

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Posted 2 years ago

“Good stay at Weston super mare. Though the shower head kept failing down. Otherwise no issues. Good to have a late check out.”

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Posted 2 years ago

“Made to feel really welcome by David at reception. Great price for an overnight stop when travelling. Good pubs in Blyth nearby and a Greggs on site.”

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Posted 2 years ago

“Booking easy.”

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Posted 2 years ago

“Easy to use website and booking options 👌”

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Posted 2 years ago

“A very pleasant overnight stay at the Travelodge, Hull Road in York. My room and bathroom were immaculately clean and very comfortable. Thank you to Receptionists Erin and Sue who welcomed me to the Hotel and helped me sort out the wifi connection for my laptop. I will certainly use Hull Road again next time I need an overnight in York”

Helpful Report

Posted 2 years ago

“All very comfy and clean ( hot but had a fab at least) Dissapointing that the body wash/shampoo dispenser wouldn’t depress as after reading what was available in the so called more expensive ‘super room’ I didn’t bring any of my own. Had to use hand wash 🤷‍♀️. Only thing ‘super’ about it was a coffee maker but wasted on me as Ido’t drink coffee Won’t be paying more for that type of room again Lady at breakfast was working extremely hard and was super friendly”

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Posted 2 years ago

“Found it very easy looking forward to my visit”

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Posted 2 years ago

“Comfortable bed, clean room, good shower. Need to refill soaps. Convenient location.”

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Posted 2 years ago

“Our hotel room was underground and there was a distinct smell of damp. The room had no windows and we were not informed that this would be a possibility when we booked. An absolute rip off at £440 for 2 nights. On the Saturday we had no hot water so had to shower in cold water. Dreadful.”

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Posted 2 years ago

“i like travelodge telling the price for each day. As i could go any day this week, i choose the cheapest without having to key in a load of dates. Hotels do not seem to have price for 1 person only. I do not expect half price, but £5 or £10 less would be enjoyable. Of course, I understand some people could join later without the hotel knowing.”

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Posted 2 years ago

“As an older person that is not that tech savvy it was straightforward to book online and had an immediate email confirmation and text back”

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Posted 2 years ago

“Easy to book and clear instructions”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews