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Travelodge UK Reviews

4.3 Rating 9,782 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,782 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Carol Griffiths
Verified Buyer
“So easy to book and great choice of locations.”
Helpful Report
Posted 2 years ago
Ruth Horgan
Verified Buyer
“The fact that we keep returning to the Travelodge at Highbridge says it all. Ease of booking, the friendly staff, room standard and convenient location draw us back every time we need a break from our busy lives.”
Helpful Report
Posted 2 years ago
Wilson
Verified Buyer
“This is the "overnight facility" of my choice.”
Helpful Report
Posted 2 years ago
Rennie
Verified Buyer
“Terribly hot and stuffy. When I asked for a fan they said they didn’t have any, when I pushed the matter they mysteriously found one. Giving the distinct impression they just couldn’t be bothered to get us one.”
Helpful Report
Posted 2 years ago
Dawn Kingsford
Verified Buyer
“Good location”
Helpful Report
Posted 2 years ago
Dean Bicknell
Verified Buyer
“Website easy to do business with. Clear information and allowed me, as a coordinator, to book for my colleagues without any drama.”
Helpful Report
Posted 2 years ago
Sadewsky
Verified Buyer
“Terrible so far. Need to adjust booking & literally no help given. Please help !! Help me help you to a better rating .”
Helpful Report
Posted 2 years ago
Bates
Verified Buyer
“Easy to book over the app”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“All I have done is made a booking”
Helpful Report
Posted 2 years ago
Wood
Verified Buyer
“Very easy to book, good availability and price, happy we can take the dogs”
Helpful Report
Posted 2 years ago
Smith
Verified Buyer
“Very easy system to use”
Helpful Report
Posted 2 years ago
Mark Church
Verified Buyer
“Travelodge site is easy to use, easy to find a suitable hotel near to where you need to be at a very reasonable price too..”
Helpful Report
Posted 2 years ago
Karen Harris
Verified Buyer
“Very quick and easy to book”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A lot of bugs on both website and App ... An example : an UK postcode is mandatory on the invoice address, even though you live in France ... If you enter the correct french post code you have an error message and you can't finalyse the booking ... I had to enter à fake UK post code to finally complete my reservation.”
Helpful Report
Posted 2 years ago
Verran;Phelan
Verified Buyer
“Booking experience was painless. Have had a nightmare with a competitor so it was good that this was easy. Looking forward too the stay”
Helpful Report
Posted 2 years ago
Deirdre Gordon
Verified Buyer
“Good value for money and comfortable rooms.”
Helpful Report
Posted 2 years ago
Stuart Hampshire
Verified Buyer
“Absolutely no problems with booking Travelodge on-line. It's a good place to stay!”
Helpful Report
Posted 2 years ago
Bentley
Verified Buyer
“Reasonably priced clean and comfortable room. Everything we needed for our short stay. Restaurant next door which added to our needs.”
Helpful Report
Posted 2 years ago
Fussey
Verified Buyer
“Very expensive to speak with on the phone. Customer services slow to respond via email. I'm a bit fed up with Travelodge.”
Helpful Report
Posted 2 years ago
Styles
Verified Buyer
“upon arrival the staff were friendly and fine. arrived at the room - only one lift working. went into the room and found the heater on the floor between the bed and wall with the plug almost pulled out. Fortunately the power was turned off or the building would have caught fire! I took a picture and returned to reception... No offer of an alternative room, no offer to inspect and remove the heater which was blocking access to that side of the bed! so it was left where it was - I was on my own and didnt need that side. later I found an empty plastic carrier bag and a used towel hanging from the bathroom door! Travelodge may be cheap but they still need to be cleaned and made safe to use. will look for a Premier Inn next time I am in the Leatherhead area.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,782 reviews
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