Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting in My refund for My horrendous experience in Your so called hotel in Tolworth. Nearly a year and You are still refusing to respond.”

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Posted 3 years ago

“Booking website was easy to use.”

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Posted 3 years ago

“A short break, never disappointed.”

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Posted 3 years ago

“all good, clean”

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Posted 3 years ago

“Easy to book online”

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Posted 3 years ago

“I had a-very good help from the receptionist.”

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Posted 3 years ago

“Lovely welcome at reception quickly processed and given key. Room really big and was absolutely spotless, enjoyed the quiet and had a good nights sleep on a very comfy bed. Really enjoyed the breakfast to go. Well done on every level”

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Posted 3 years ago

“Ease of booking site easy to access pure and simple easy”

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Posted 3 years ago

“I found it easy to book both the room and the extras online. I will review it more once we have had our stay.”

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Posted 3 years ago

“Thank you for the booking and really looking forward to staying in London at your Covent Garden hotel.”

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Posted 3 years ago

“A bit out of the way, but both Carlisle and Penrith are a short drive away. Cheap and cheerful and does the job.”

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Posted 3 years ago

“Easy on line booking service . Have stayed in 3 hotels in last 10 days , all excellent .”

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Posted 3 years ago

“Easy to use and informative website”

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Posted 3 years ago

“Was easy to book”

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Posted 3 years ago

“Good value basic accommodation. Clean towels very good showers hot water. Clean rooms sheets and pillow cases have always been Clean.”

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Posted 3 years ago

“Always found easy to book and excellent value”

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Posted 3 years ago

“No double opt-in for transactional emails. I’m receiving emails about a booking that I did not make.”

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Posted 3 years ago

“Super easy booking. Lots of information”

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Posted 3 years ago

“Room clean,well decorated,breakfast just OK,very hot could do with air con in room,would stay again.”

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Posted 3 years ago

“The booking process was quick and easy.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews