Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice friendly And clean”

Helpful Report

Posted 3 years ago

“Haven't stayed yet ?”

Helpful Report

Posted 3 years ago

“Very dated. Toilet didn’t flush very well. Bed uncomfortable and rolled into the middle of the bed.”

Helpful Report

Posted 3 years ago

“Unfortunately you have charged me twice for my booking and made no effort to return my money. This is before I even go on holiday. I just need one lot of money back, please”

Helpful Report

Posted 3 years ago

“One of the worst and dirtiest places!!! The floor was dirty and not cleaned, there was vomit in the sink and the bathroom was unusable, and the water was cut off. Also, there were blood stains in the bedspread!! Customer service does not answer calls. Their only business is to take your money and then ignore you.”

Helpful Report

Posted 3 years ago

“Simple easy to use web site very clear”

Helpful Report

Posted 3 years ago

“Halkyn was a good location for travelling to N Wales. Helpful friendly staff. Clean and comfortable, good value.”

Helpful Report

Posted 3 years ago

“Very easy to book online 4 separate rooms in different names.”

Helpful Report

Posted 3 years ago

“Have just started booking with Travelodge (after many years of staying with a "rival" chain) and found them to be of good and better value. A special mention to Maria on our recent visit to the Melksham Travelodge - she is a credit and asset to the Company.”

Helpful Report

Posted 3 years ago

“Quickest arrival I have ever had at a hotel. I’m not sure if that’s a good thing. 2 towels in a family of 4 room! When asked for an extra pillow apparently in an entire hotel they have NONE. Sleeping on ONE flat pillow. Only half of a small toilet roll given. Most definitely will be not staying here again when they can’t even accommodate the simple things.”

Helpful Report

Posted 3 years ago

“Clean, functional and value for money. Good staff”

Helpful Report

Posted 3 years ago

“Booked room for 30th June finsbury park area. Paid £133 and then got confirmation that it was booked for 26th. Who's error I'm not sure. Called to amend booking but was told all u have is family room for £180 ish. Your rep was rude. Lost my £133. Have used travelodge for years rivately; and for work. Not happy !”

Helpful Report

Posted 3 years ago

“As soon as we got out of the lift you could smell damp, and the upkeep of the room was in no way worth £120 per night”

Helpful Report

Posted 3 years ago

“Very easy booking experience”

Helpful Report

Posted 3 years ago

“Ease of booking, plenty of location choices at very competitive prices.”

Helpful Report

Posted 3 years ago

“Excellent place to stay. 10 minutes walk from central Covent Garden Clean, modern rooms, good air con, decent shower Great price Well done”

Helpful Report

Posted 3 years ago

“Took a while, but once unchanged password, it was ok”

Helpful Report

Posted 3 years ago

“Never had a problem at any Travelodge I have stayed at and always find the staff very pleasant.”

Helpful Report

Posted 3 years ago

“Booking was very straightforward and was a good experience. We are looking forward to our stay.”

Helpful Report

Posted 3 years ago

“Always a good price”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews