Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Breakfast shocking, 2 poor girls working alone, hot food not replenished, no cups, glasses, No croissants, no cutlery. Dirty tables, sticky floors. Receptionist’s miserable and barely spoke let alone cracked a smile.”

Helpful Report

Posted 3 years ago

“Our room was clean but we were there for 3 days and couldn’t have a shower as putting it from bath to shower, the pull up wouldn’t stay up!! I reported it after the first day but it was never fixed. So I wouldn’t recommend staying there, also there is no kitchen either so we had to eat out which wasn’t cheap!”

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Posted 3 years ago

“Air con very noisy and did not work properly Bath plug hole blocked bathroom not very clean.”

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Posted 3 years ago

“Easy to use app to make booking”

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Posted 3 years ago

“Very polite staff clean comfy room good tea facilities. Good value for money”

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Posted 3 years ago

“Easy booking system”

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Posted 3 years ago

“The booking system meets every need in booking on the system”

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Posted 3 years ago

“Easy to book, good price”

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Posted 3 years ago

“Not very good really”

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Posted 3 years ago

“Quick and easy to book”

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Posted 3 years ago

“This Travelodge fits the bill for my disabled brother”

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Posted 3 years ago

“Very easy process making a booking”

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Posted 3 years ago

“Room quite small. Bed not made properly and only 1 pillow each.”

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Posted 3 years ago

“Extremely good hotels for basic needs .very clean and comfortable rooms with good housekeeping .always found extremely helpful staff and service . Prices can fluctuate when booking . We always try and use Travelodge where ever we go .”

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Posted 3 years ago

“This is my first time booking with Travelodge and I found it very easy on the website.”

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Posted 3 years ago

“Very easy to book”

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Posted 3 years ago

“Be aware that although advertised as Kings Lynn Long Sutton it is nowhere near kings Lynn. They should make it clearer! And there customer service is appalling & rude”

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Posted 3 years ago

“Clean , staff always friendly and helpful”

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Posted 3 years ago

“Easy process to follow”

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Posted 3 years ago

“Easy booking process. All confirmations etc arrived quickly by email and text.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews