Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On a late Sunday evening we pulled into Woolley, a muddle of a service station off the M1. A warm welcome, good size room and bed, everything worked and the shower held its temperature. a good night's sleep , watched the tell and off back home refreshed. Super value too, thanks to all concerned.”

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Posted 2 years ago

“Good value on the outskirts of Aberdeen, previously stayed and far cheaper than any hotel deals from hotels.com”

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Posted 2 years ago

“Clean and efficient”

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Posted 2 years ago

“The booking experience was very straightforward, and completed in a few minutes.”

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Posted 2 years ago

“Very slick booking - staff really friendly- room would have been great but something dark and sticky on the carpet by the bed. We stayed 2 nights - plenty of tea - coffee - bed comfortable and shower plenty of hot water. There was a drunken fight and shouting outside our window on the 2nd night which was really unpleasant and intimidating however I realise this is not the fault of Travelodge and unfortunately you will get people who have a drink and get nasty wherever you go- yes I have stayed before and will again as it's good value for the money.”

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Posted 2 years ago

“Booking problems not able to access secure payment page when trying to finalize booking.”

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Posted 2 years ago

“Room smelt musty. Other guests very loud shouting in corridors. Did not feel particularly safe as a lone female traveller.”

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Posted 2 years ago

“It was easy to book on line, but the prices changed.”

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Posted 2 years ago

“Very good. Provides all the necessities and beds are comfortable!”

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Posted 2 years ago

“website was very transparent with parking and nearby parking, rates are very good.”

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Posted 2 years ago

“Hotel itself was fine , clean and comfortable and the staff helping , the booking system however was a complete farse !!!”

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Posted 2 years ago

“Very straight forward and easy to book”

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Posted 2 years ago

“Quock and easy booking no nonsense xx”

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Posted 2 years ago

“Very easy to book Travelodge from the website, which clearly shows everything you need to know about the Hotel and what extras there may be.”

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Posted 2 years ago

“Friendly staff clean always”

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Posted 2 years ago

“Very easy to book, no problems encountero”

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Posted 2 years ago

“With Travelodge you know what you're getting. Clean rooms, comfy beds and good value for money”

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Posted 2 years ago

“Lovely helpful staff”

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Posted 2 years ago

“Very unclean inside and out side a mess would never stop again”

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Posted 2 years ago

“Ease of navigation, fast confirmation.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews