Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very easy to book. Travelodge have always provided good, clean rooms with friendly staff wherever we have stayed. The breakfast is delicious, good quality food too.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“I have always found the Travelodge site so very easy to use”

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Posted 1 year ago

“Easy process to book!”

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Posted 1 year ago

“Booked through the Blue Light Card website for discount however the discount was only on certain hotels/dates which was not made clear until I added the code. Surpise, surprise no discount on hotel/dates I wanted to stay.”

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Posted 1 year ago

“Very efficient, friendly”

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Posted 1 year ago

“Always good on price, and flexibility with bookings”

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Posted 1 year ago

“Booking system is very easy”

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Posted 1 year ago

“Very easy to book”

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Posted 1 year ago

“Always easy to book. Always very clean. Always friendly and helpful staff.”

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Posted 1 year ago

“Easy to book online”

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Posted 1 year ago

“Easy to book, convenient locations and great accommodation.”

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Posted 1 year ago

“Good booking hotel system and nice hotels”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Good choice of hotels in the required area, easy-to-use website for booking and adding breakfast, good price for Central London.”

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Posted 1 year ago

“Always very comfy but wish they did twin bed option.”

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Posted 1 year ago

“Amazing family price and so simple”

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Posted 1 year ago

“Got on the site OK and made booking without any problem”

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Posted 1 year ago

“You're booking progress is not at all good. If you make a mistake or you need to look up any information on extras like food ect you have to start your booking all over again.”

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Posted 1 year ago

“Easy to navigate and book”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews