Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book”

Helpful Report

Posted 2 years ago

“Good choice of hotels in the required area, easy-to-use website for booking and adding breakfast, good price for Central London.”

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Posted 2 years ago

“Always very comfy but wish they did twin bed option.”

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Posted 2 years ago

“Amazing family price and so simple”

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Posted 2 years ago

“Got on the site OK and made booking without any problem”

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Posted 2 years ago

“You're booking progress is not at all good. If you make a mistake or you need to look up any information on extras like food ect you have to start your booking all over again.”

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Posted 2 years ago

“Easy to navigate and book”

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Posted 2 years ago

“Nice and clean. Friendly reception staff. Paid for Wi-Fi but couldn't get connection. Will stay again.”

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Posted 2 years ago

“We sleep really well in Avery clean bed,the rooms are relaxing toooo”

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Posted 2 years ago

“A Travelodge is an ideal place for short stays. Good value for money and most have free parking and a restaurant on site”

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Posted 2 years ago

“Easy to book. Very near Wales Millenium centre .”

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Posted 2 years ago

“Easy website to use”

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Posted 2 years ago

“Hassle free”

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Posted 2 years ago

“Immediately contacted them after booking the wrong date and had to pay £10 to change it, or lose the money altogether as there was no option of a refund. Just seen the question below 'how easy was it to get a refund' - YOU CAN'T GET ONE so I will probably not use travelodge in the future.”

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Posted 2 years ago

“Been before and was very satisfied”

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Posted 2 years ago

“The service from Travelodge is always first class at a very competitive rate.”

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Posted 2 years ago

“it is what it is, simple, clean, and affordable...only annoying thing is when the booking form remembers your details and you go ahead and book another stay .. it booked my dog in too and this visit i wasnt taking him and you cant get refunded for extras”

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Posted 2 years ago

“Great easy and quick”

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Posted 2 years ago

“Good value and convenient enough for a reasonable stay. Friendly but not too friendly, which is good.”

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Posted 2 years ago

“Every time I have been and booked , there have been no problems at all Very happy”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews