Triodos Bank UK Reviews

Name: Triodos Bank UK
Address: Deanery Road, Bristol
Rating: 3.59

3.6 Rating 108 Reviews

65 %

of reviewers recommend Triodos Bank UK

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Phone:

0330 355 0355

Email:

contact@triodos.co.uk

Location:

Deanery Road
Bristol
BS1 5AS

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Triodos Bank UK 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Clarity, patience, efficiency and perfect product knowledge. And - no painful waiting on the phone !”

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Posted 8 years ago

“Excellent customer service on the phone – best half hour ever spent getting clarification on banking terms and what different saving and investment possibilities there are.”

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Posted 8 years ago

“Our Community Interest Company now has a Triodos 'social venture' business current account, This means we can begin to sort out our future and know where we stand in relation to our parent organisation. The process of getting there was a bit laborious, but we feel as though we are in safe hands. Throughout the application process, the Customer Service Team have been readily available and helpful.”

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Posted 8 years ago

“They ask me for feedback. Other banks don't seem to care what I think . Also, most importantly, I can trust them to invest my money in projects which make the world a better place.”

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Posted 8 years ago

“Quick reply from a person with no pre-recorded menus to go through. My question was answered comprehensively.”

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Posted 8 years ago

“I have been a customer of the Triodos Bank for many years now. It is important to know that my savings are being invested in an ethical way and I fully believe this is the case with this Bank. It also has an excellent and very friendly customer service department - Thank you Triodos !!”

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Posted 8 years ago

“Triodos calms the waters by encouraging saving, rigorously vetting potential borrowers and giving you time to think before making a significant decision around that most difficult substance: money.”

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Posted 8 years ago

“Being the most helpful and understanding bank I have ever experienced.”

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Posted 8 years ago

“great ethical stance, helpful helplines, good security, good feedback about decent projects the bank invests in around the globe - triodos is everything a bank should be.”

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Posted 8 years ago

“I have already written one.”

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Posted 8 years ago

“Triodos is excellent but could do with offering higher interest if possible. I love the information they give and their transparency. They support such wonderful sustainable organisations. Waiting for their current account.”

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Posted 8 years ago

“I was answered quickly, my queries dealt with quickly and to my entire satisfaction. Thank you.”

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Posted 8 years ago

“I love the idea behind Triodos - it's just like banking, but it's ethical! And since joining, I've really appreciated the experience of Triodos; I get treated like a normal person when chatting to their Customer Services who are real people available via a UK landline number. In many respects that sums up the difference between them and any usual High Street bank. I suppose the clearest I can make it is that if they offered personal current accounts I'd open one immediately.”

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Posted 8 years ago

“Investing with Triodos is a win win situation. They are a terrific team if REAL people and your money is not simply invested ethically on the basis of negative screening but makes a positive difference especially to small organisations.”

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Posted 8 years ago

“I'm so glad that I live in a time where ethical banks exist. Triodos is absolutely the best out there with very strict lending rules and supporting the real, local communities. I am very proud to be their customer and will always highly recommend them to anyone. Keep up the good work!”

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Posted 9 years ago

“I bank with Triodos because I want my hard earned savings to work for me and earn interest and it is very important to me that my savings are not invested in unethical pursuits and they support actions that are good for people and for the planet.”

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Posted 9 years ago

“I telephoned recently with a query about my new ISA and found the operator very sympathetic and helpful.”

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Posted 9 years ago

“What to say? No complaints at all and excellent service - and helpful support whenever I have phoned you.”

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Posted 9 years ago

“Triodos Bank have people at the heart of its banking ethos. It utilises time tested and prudent banking procedures as well as supporting interesting and marginal social projects. I trust this bank and look forward to the new CEO continuing Charles Middleton's good work.”

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Posted 9 years ago

“Very pleased with the range of ethical investment products offered by Triodos, and with their performance over the last few years. Highly recommended for the enlightened investor.”

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Posted 9 years ago

Triodos Bank UK is rated 3.6 based on 108 reviews