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Triodos Bank UK Reviews

3.1 Rating 134 Reviews
52 %
of reviewers recommend Triodos Bank UK
Read Triodos Bank UK Reviews
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Phone:

0330 355 0355

Email:

contact@triodos.co.uk

Location:

Deanery Road
Bristol
BS1 5AS

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Triodos Bank UK 1 star review on 31st March 2026
Anonymous
Triodos Bank UK 1 star review on 18th December 2025
Nicole Robinson
Triodos Bank UK 1 star review on 12th October 2025
James
Triodos Bank UK 1 star review on 10th October 2025
John
Triodos Bank UK 1 star review on 18th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Triodos Bank UK 1 star review on 11th September 2025
Veronica Andy
Triodos Bank UK 1 star review on 20th August 2025
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
I like the way Triodos works but I was refused a bank account because my turnover is not £5,000 so I can't comment much.
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Posted 9 years ago
Very friendly and helpful on the phone.
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Posted 9 years ago
Process of opening an account was very smooth and the customer service is amazing. Big downside is that no service is provided during the weekends.
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Posted 9 years ago
The process for setting up a business account was very professional, and far superior to my experience with high street banks. Indeed, it is far superior to the so-called 'Premier' expat service I was supposed to be receiving from a well known international bank. Also, the follow-up questions were reasonable. All communication so far has been very good.
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Posted 9 years ago
by using my money well, and by providing a very good service always
Triodos Bank UK 5 star review on 30th December 2016
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Posted 9 years ago
I like banking ethically. The staff are really helpful on the phone.
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Posted 9 years ago
Excellent customer service. Clarity, patience, efficiency and perfect product knowledge. And - no painful waiting on the phone !
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Posted 9 years ago
Excellent customer service on the phone – best half hour ever spent getting clarification on banking terms and what different saving and investment possibilities there are.
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Posted 9 years ago
Our Community Interest Company now has a Triodos 'social venture' business current account, This means we can begin to sort out our future and know where we stand in relation to our parent organisation. The process of getting there was a bit laborious, but we feel as though we are in safe hands. Throughout the application process, the Customer Service Team have been readily available and helpful.
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Posted 9 years ago
They ask me for feedback. Other banks don't seem to care what I think . Also, most importantly, I can trust them to invest my money in projects which make the world a better place.
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Posted 9 years ago
Quick reply from a person with no pre-recorded menus to go through. My question was answered comprehensively.
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Posted 9 years ago
I have been a customer of the Triodos Bank for many years now. It is important to know that my savings are being invested in an ethical way and I fully believe this is the case with this Bank. It also has an excellent and very friendly customer service department - Thank you Triodos !!
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Posted 9 years ago
Triodos calms the waters by encouraging saving, rigorously vetting potential borrowers and giving you time to think before making a significant decision around that most difficult substance: money.
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Posted 9 years ago
Being the most helpful and understanding bank I have ever experienced.
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Posted 9 years ago
great ethical stance, helpful helplines, good security, good feedback about decent projects the bank invests in around the globe - triodos is everything a bank should be.
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Posted 9 years ago
I have already written one.
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Posted 9 years ago
Triodos is excellent but could do with offering higher interest if possible. I love the information they give and their transparency. They support such wonderful sustainable organisations. Waiting for their current account.
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Posted 9 years ago
I was answered quickly, my queries dealt with quickly and to my entire satisfaction. Thank you.
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Posted 9 years ago
I love the idea behind Triodos - it's just like banking, but it's ethical! And since joining, I've really appreciated the experience of Triodos; I get treated like a normal person when chatting to their Customer Services who are real people available via a UK landline number. In many respects that sums up the difference between them and any usual High Street bank. I suppose the clearest I can make it is that if they offered personal current accounts I'd open one immediately.
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Posted 9 years ago
Investing with Triodos is a win win situation. They are a terrific team if REAL people and your money is not simply invested ethically on the basis of negative screening but makes a positive difference especially to small organisations.
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Posted 9 years ago
Triodos Bank UK is rated 3.1 based on 134 reviews