Triton Cycles Reviews

4.6 Rating 4,060 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Tell us how Triton Cycles made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Found the bike I was interested in on Triton’s website £600 cheaper than any other dealer so I went ahead and ordered it, I then seen a lot of negative feedback for Triton which I must say worried me, but I needn’t have because my dream bike turned up 3 days later which is brilliant in these unprecedented times.
Helpful Report
Posted 4 years ago
Gt Avalanche mountain bike. Easy to order, fast delivery, the bike fits the description. Would buy again
Helpful Report
Posted 4 years ago
Fast delivery on time. Zoe loves her 10th birthday present. In her words smoothist ride she has ever had. Thanks Alex
Helpful Report
Posted 4 years ago
Superb service - very fast delivery and very well packaged - so far up to 300 KM over some pretty tough terrain, so a great bike as well. The bike came extremely well set and packaged in the box and was easy to do the final assembly with plenty of instructions. I would definitely buy again from you guys and would recommend you. Thank you.
Helpful Report
Posted 4 years ago
Over the moon with my bike purchase from Triton Cycles. Fast delivery and easy to assemble. Been out for my first ride and it was ace! Highly recommended.
Helpful Report
Posted 4 years ago
Great Price, Good communication & Fast Delivery even at this time
Helpful Report
Posted 4 years ago
Bien reçu merci malgré le retard du au confinement
Helpful Report
Posted 4 years ago
Good speedy service
Helpful Report
Posted 4 years ago
Very quick turnaround from ordering to delivery. Ordered on Saturday morning. Delivered 3 days later. Was expecting a longer wait under the current circumstances. Great service. Thanks 👍
Helpful Report
Posted 4 years ago
First class service. Easy to use and product 100% matches description. Really happy
Helpful Report
Posted 4 years ago
You’re awesome! Thank you!
Helpful Report
Posted 4 years ago
Excellent, no hassle service.
Helpful Report
Posted 4 years ago
Very fast delivery well appreciated
Triton Cycles 5 star review on 11th June 2020
Helpful Report
Posted 4 years ago
Payment process and shipping went like a dream, and the bike arrived all wrapped up and safe. Was very happy that it all worked so smoothly
Helpful Report
Posted 4 years ago
Rapid response from email query and next day delivery to Aberdeen was fantastic. Very professional after issues with other businesses for the same product.
Helpful Report
Posted 4 years ago
Absolutely 5-Star service - in the space of 7 days I bought a bike and then had it exchanged for a smaller size bike and no complaints whatsoever. Prompt reply to all emails and communications has been excellent, cannot fault any aspects of the business.
Helpful Report
Posted 4 years ago
no proplems whatsoever, quick delivery
Helpful Report
Posted 4 years ago
This is an initial review and not final, as I have not yet received my new bike (its in route). I'm essentially reviewing the buying process and communication. I had found a Cannondale Supersix I was interested in on the Triton website about a month ago. I sent an email asking a question about it. I didn't get a response for a few days, so checked the reviews for Triton. There were quite a few negative ones. I was concerned about this and initially wary of doing business with them, but I then received a response to my question. It was thorough. Knowing that most bike shops are experiencing very high volumes of business while also suffering staffing issues and supy chain problems due to COVID (my local bike shop included) I decided to take a chance. I didn't mind if my new bike would be delayed for a few weeks. To my surprise, a week after the transaction I received a notification from the shipping company that my bike is in route and will be deliver this week. I also received a notification from Triton. I'm very satisfied with the buying process as I've experienced it. And like others who've left positive reviews recently, I'd suggest that we should all expect that during this health crisis that we may need to be more patient and understanding as businesses deal with the unique challenges they face. Bottom line, I trust Triton and am looking forward to recieving my new bike this week. Im located in the U. S.
Helpful Report
Posted 4 years ago
I read a number of reviews that made me nervous after placing my order. I called and spoke with a member of staff to confirm stock availability, and that rested any issues I had. To my surprise, the order was marked as dispatched within 2 hours of placing the order, and I received my crank arms the next day via royal mail 1st class. I couldn't be more happy!
Helpful Report
Posted 4 years ago
great item, good price, thanks a lot
Helpful Report
Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,060 reviews