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Triton Cycles Reviews

4.6 Rating 4,062 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,062 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Everything went as expected with Triton Cycles. There was no problem in making an order, and I was e-mailed frequently so I knew all the time where my stuff was going at the moment. The bike frameset I ordered was sent the next day, and I received it perfectly on schedule, in 6 working days. UPS made the delivery so I was quite nervous since I have had few issues with the company in the past, but this time everything went great. The packaging was good, the frame didn't had any issues or cosmetic damage whatsoever. Although I had no problems with my order and therefore had no experience on customer service, returns etc. I would definitely recommend Triton Cycles. I got what I ordered, in time and in perfect condition, so I'm definitely going to use Triton Cycles for my future bicycle-related investments.
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Posted 10 years ago
Perfect product, ordering was easy and the package came almost immediately. Very pleased with the service.
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Posted 10 years ago
Very quick delivery and a very competitive price. All in all very good
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Posted 10 years ago
First time using triton and won't be the last ....great price for product ....super fast order to delivery .....very professional that would beat other firms expensive delivery options hands down .... Great stuff
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Posted 10 years ago
Small order, but filled very quickly, arrived next day, no fuss.
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Posted 10 years ago
Efficient service. Good communications with a couple of enquiries.
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Posted 10 years ago
Cheaper than Evans by £20. Service was great. I emailed to inquire about checks carried out on bike pre shipping and assembly required at my end and received a prompt and full reply. The bike arrived Thursday when I ordered on Sunday. It was carefully wrapped and in pristine condition. Very happy to recommend.
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Posted 10 years ago
Good service, processing took a day or two and delivery was quick.
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Posted 10 years ago
Great to deal with, very fast shipment, very pleased with service from Triton. Only negative is the delivery company used DPD, we were messed around 3 times for our delivery they delayed the bike by 2 days!! vey disappointed with their service and find them to be unprofessional.
Helpful Report
Posted 10 years ago
Hi there! Thank you for the kind words! We're pleased you're happy with our service! I'm sorry that you had issues with DPD this time around. They are usually very professional and provide a very good level of service. If you have any questions please feel free to contact us! Kind regards, Triton Cycles.
Posted 10 years ago
Can't believe I got these beauties for such a low price, Ritchey top and wheel set at mid range price. Excellent communication and order tracking arrived safe and sound in three days from purchase. Yet to ride them but can't wait....
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Posted 10 years ago
Fast service no problems what so ever.
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Posted 10 years ago
Great service and at the best price I could find
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Posted 10 years ago
Excellent competitive price. Very good delivery service. Was informed of 1 hour delivery window in the morning which meant I didn't have to waste a day staying at home waiting for me postman. Would definitely use again.
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Posted 10 years ago
Very pleased with the service. Forks delivery next day.
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Posted 10 years ago
Competitive pricing for the item I wanted and it arrived when they said it would. Definitely would consider using Triton again.
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Posted 10 years ago
Received the item earlier than I expected AND it was exactly what I'd ordered.
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Posted 10 years ago
Excellent service all round. Phoned to get some info on Tern Link D8 and spoke to Cara who was able to answer my questions immediately and knowledgeably. Bike arrived within a couple of days and I'm very happy with it. Many thanks
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Posted 10 years ago
This was the first time that I have purchased anything from Triton, so I was a little apprehensive, some other online sites allow you to order only to email a few days later to tell you they don't have the item in stock and you'll have to wait. I needn't have worried. They had exacting the Bontrager socks and gloves I wanted in my size and at the best price. They arrived quickly, well packed and the tracking was great telling me both by text and email the exact hour they would be delivered. The items were what I'd ordered, no problems at all. This was my first order, but I doubt that it will be my last.
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Posted 10 years ago
i bought a pair of tyres at a really good price and they were delivered for free within a couple of days and within a 1 hour time slot . ********
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Posted 10 years ago
Item dispatched very promptly, well-packed and at a good price. Recommended!
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Posted 10 years ago
Triton Cycles is rated 4.6 based on 4,062 reviews