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Triton Cycles Reviews

4.6 Rating 4,062 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,062 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
BMX bike arrived within 24 hrs of ordering. Sadly it had a defective inner tube but one it was called in to Triton a replacement inner tube was sent out and with us by the next day. Staff were apologetic, efficient and helpful.
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Posted 9 years ago
Speedy delivery and good value.
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Posted 9 years ago
I ordered this on the 9th Jan, it was dispatched on 11th Jan & arrived here in Jersey on 13th Jan. It got held up in Customs for a day & was delivered by UPS on the 15th Jan. All that remains is to put it together. Good service, I would certainly consider using Triton Cycles again in future.
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Posted 9 years ago
very happy with the Bontrager RT light set, very good lights and RT transmitter works very well.
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Posted 9 years ago
Product arrived as ordered and promptly. Good delivery options so the product could be picked up from a local store outside normal working hours.
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Posted 9 years ago
Good well packed and correct ,web site easy to use and reasonably informative . Carrier very efficient overall a good experience.
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Posted 9 years ago
The service was great to order the bike etc but very disappointed when we got the bike out Xmas eve and it had a puncture so my daughter hasn't had the pleasure of riding it yet because everywhere shut till Monday !
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Posted 9 years ago
Good prompt device as usual. Easy, simple ordering process. Unfortunately though, on this occasion, there was an item missing from order package received. Hopefully this will be put right promptly. Many thanks.
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Posted 9 years ago
Everything went as planned best price I could find would use again.
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Posted 9 years ago
Bike was perfekt packed up. Congratulation !
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Posted 9 years ago
Straight forward ordering system, with great communication of delivery time, it was all too far straight forward, many companies should take note! Well done.
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Posted 9 years ago
good communication and arrived promptly. No problems with this purchase (Salsa lip lock seatpost clamp). Cheers
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Posted 9 years ago
What I expect from any decent online retailer, a competitive price and to deliver what was ordered in an acceptable time-scale. Cannot comment on after sales service as no need to return the items. Would happily use this retailer again
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Posted 9 years ago
Excellent customer service and quick and easy delivery thanks.
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Posted 9 years ago
I have yet to assemble the bike as it is a Christmas present for my son. However, it did arrive very quickly.
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Posted 9 years ago
No answer to a question about frame size, but best price I could find for a Surly frame. And after that quick response from the order departement. Delivery by UPS worked fine. Would buy from Triton again.
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Posted 9 years ago
Good. I ordered 2 items, was emailed quickly and told one was out of stock, and offered the chance to have one item or cancel the order. I chose the one item and was refunded quickly the cost of the other.
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Posted 9 years ago
Everything arrived as described, in good time and adequately packaged.
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Posted 9 years ago
Although appearing well packed there was a small scratch on the left chain stay and a long, deep scratch on the inside of the left pedal crank arm. Was it inspected before being boxed ? Can not fault Triton for the way they dealt with the order and subsequent notifications and prompt despatch. Let down in the end by the carrier who could not deliver on the date originally notified.
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Posted 9 years ago
Speedy delivery, great price but a part was missing. Emailed on Sat morning and not heard anything back as yet[monday afternoon]
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Posted 9 years ago
Triton Cycles is rated 4.6 based on 4,062 reviews