Tropical Fruit Box Reviews

Name: Tropical Fruit Box
Address: 1471 NW 21st StMiami, FL 33142, Miami
Rating: 4.84

4.8 Rating 5,256 Reviews

97 %

of reviewers recommend Tropical Fruit Box

4.8

Based on 5,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(786) 758-4787

Location:

1471 NW 21st StMiami, FL 33142
Miami
33142

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Tropical Fruit Box 5 star review on 30th April 2025

2065

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hola yo tube una mala experiencia pedí una orden de guanábana y 2 piña rosada y me llegaron malas me mandaron otra orden pero llegaron malas y llego una de cada una pague $140 como es posible que cobren tanto y muy mala calidad mi experiencia no fue muy buena con ellos...😡”

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Posted 1 year ago

“I ordered 8 lbs, they only sent me 7.1 lbs. They wanted to make it right so they credited me $12 store credit. I paid over $15 per lb and they said they can credit me $12 for the 1 lb they missed. That's absurd and unacceptable.”

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Posted 1 year ago

“One star. Many fruits have evidences of insects burrowing through. It shows from the exteriors.”

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Posted 1 year ago

“Very sour”

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Posted 2 years ago

“I didn't receive it yet”

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Posted 2 years ago

“Unfortunately, the fruit I ordered got to me hot and fermented. I can't give a good review when I paid for something I wasn't able to eat”

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Posted 2 years ago

“All but one piece of my Oder was rotted”

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Posted 2 years ago

“The fruit was ripe to overly ripe.”

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Posted 2 years ago

“Only about 1/2 the fruit was edible. Very disappointing for the money. Don't bother.”

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Posted 2 years ago

HI Judy- thank you for the review and giving us the chance to make it right! We hope you have enjoyed your replacement order!

Posted 2 years ago

“none od the fruit i order where ready to eat.”

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Posted 2 years ago

Hi Mikael- Can you please reach out to us at hello@tropialfruitbox.com so we can look into this for you?

Posted 2 years ago

“Taste bitter Discarded all of them”

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Posted 2 years ago

“The first part of the story is that I entered incorrect shipping information - ship to me instead of my son in Hoboken. I called Fruit Box right away and was told it would be fine, that the shipment would be re-directed. And the next day a box of fruit was at my door. I called right away and was assured that a package was on its way to Hoboken and that there wouldn't be a duplicate charge. So far, no duplicate charge. The second part of the story is the $24. 52 shipping charge I didn't notice. Shipping should be free. And so I called again. It took a while but I got credit on my VISA card for the shipping. And then there's the fruit. The Lychees are delicious and perfectly ripe. The pineapple is moist and sweet. But I live in Florida and all the pineapple I buy is that way, at a fraction of the cost. The Egg Fruit and Mango aren't ripe and are hard as rocks. To Be Determined. Now, what to do about getting a Christmas present to my son in Hoboken. I'm pretty broken-hearted.”

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Posted 2 years ago

“In 5 days most of fruit was black”

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Posted 2 years ago

“The mangoes were still very green and even after they were all yellow and softer, they were not sweet, the were very tart.”

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Posted 2 years ago

“Bought soursop and only one was edible. Had to throw away 5. A big waste of money at a time when money is tight.”

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Posted 2 years ago

“I had to throw them away they were sour”

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Posted 2 years ago

“Wasn’t sweet at all. Maybe picked too soon”

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Posted 2 years ago

“Did not receive my order I had two orders did not receive any orders from you guys that’s a lot of money to pay and not get anything”

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Posted 2 years ago

“First time buyer. Purchased a few different boxes for my mom as a birthday gift. I chose the assorted box and Mangosteen box since Sugar Apple was not in stock. She received the assorted box but never received the Mangosteen. Over a month of being incredibly patient, we asked for them to cancel the order. The quality of the fruit was sub par so I would recommend going to your local grocery store for better pricing. I’m not confident in this company.”

Tropical Fruit Box 1 star review on 18th October 2022

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Posted 2 years ago

Hi Kim, We do have a freshness guarantee and would love to help make it right! Please email us at Hello@tropicalfruitbox.com so we can assist you!

Posted 2 years ago

“I still haven’t received my order even though I have gotten 2 shipment notices and dates on the avocados I ordered. Maybe the 3rd time in shipping I might receive them.”

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Posted 2 years ago

Tropical Fruit Box is rated 4.8 based on 5,256 reviews