Tropical Fruit Box Reviews

Name: Tropical Fruit Box
Address: 1471 NW 21st StMiami, FL 33142, Miami
Rating: 4.85

4.9 Rating 4,850 Reviews

97 %

of reviewers recommend Tropical Fruit Box

4.9

Based on 4,850 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(786) 758-4787

Location:

1471 NW 21st StMiami, FL 33142
Miami
33142

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Tropical Fruit Box 5 star review on 17th May 2024

1976

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought soursop and only one was edible. Had to throw away 5. A big waste of money at a time when money is tight.”

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Posted 1 year ago

“I had to throw them away they were sour”

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Posted 1 year ago

“Wasn’t sweet at all. Maybe picked too soon”

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Posted 1 year ago

“Did not receive my order I had two orders did not receive any orders from you guys that’s a lot of money to pay and not get anything”

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Posted 1 year ago

“First time buyer. Purchased a few different boxes for my mom as a birthday gift. I chose the assorted box and Mangosteen box since Sugar Apple was not in stock. She received the assorted box but never received the Mangosteen. Over a month of being incredibly patient, we asked for them to cancel the order. The quality of the fruit was sub par so I would recommend going to your local grocery store for better pricing. I’m not confident in this company.”

Tropical Fruit Box 1 star review on 18th October 2022

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Posted 1 year ago

Hi Kim, We do have a freshness guarantee and would love to help make it right! Please email us at Hello@tropicalfruitbox.com so we can assist you!

Posted 1 year ago

“I still haven’t received my order even though I have gotten 2 shipment notices and dates on the avocados I ordered. Maybe the 3rd time in shipping I might receive them.”

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Posted 1 year ago

“Ordered a 16 pound box of tropical mangoes two weeks ago. Still haven't arrived and no word on when they will. Even if they do arrive, they no doubt will be well past their prime.”

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Posted 1 year ago

“My feedback is that you have a good business, at the same time you should consider quality assurance and quality control if you want your business to thrive.”

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Posted 1 year ago

“hello...only 2 out of 5 fruits were in decent sape to eat comfortable the other ones already with lots of black or dark spots...the fruit was was nothing like the pictures shown.”

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Posted 1 year ago

“Ples contact many issue. Thx u”

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Posted 1 year ago

“I have not received my order to provide a review”

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Posted 1 year ago

“Fruits arrives today but they were not fresh as indicated.”

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Posted 1 year ago

“Green Nam doc mai mango were not taste normal this time”

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Posted 1 year ago

Oh no! We do have a freshness guarantee and we would love to replace those items for you :) Please contact us at hello@tropicalfruitbox.com.

Posted 1 year ago

“I was very disappointing More than half afraid they’re empty 😡”

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Posted 1 year ago

“Got an order recently, avocado was squished. The regular pineapple was tasteless. On order picture there were rambutans but none in my order. I asked for some Key limes, would have been happy if they took something out of order to do in that. But none were included. I have ordered from them before multiple times, didn seem to matter I was a repeating customer. Kept getting emails to make an order. I got a full box of Rambutans and a full box of Key Limes!!!”

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Posted 1 year ago

“Hola...no sabían buenas las quenepas... gracias”

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Posted 1 year ago

“We threw it away bc it was no good at all. Hopefully customer service is good and will replace it. We want the breadfruit you bake.”

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Posted 1 year ago

“My replacement was also mildewed and rotten. The Durian was also no good. They said they gave me a credit on my account for the Durian. The problem with that is I have to order again just to get the credit. And with me getting all this mildewed rotten fruit why would I want to order again???? The original fruit was rotten when I cut it open and now the replacement was mildewed and rotten. I’m attaching pictures of the replacement.I already sent the original pictures.”

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Posted 1 year ago

“The quality of the mangoes I received on my birthday in May weren’t the same as the ones I ordered, which were similar to the ones from Whole Foods. The quality wasn’t the same, and felt like perhaps the mangoes were out of season and yet I paid 100 for 3 mangoes that I could have gotten from Whole Foods for $2.99/ each.”

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Posted 1 year ago

“The three pineapples that I ordered never came. Still waiting.”

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Posted 2 years ago

Tropical Fruit Box is rated 4.9 based on 4,850 reviews