Tropical Fruit Box Reviews

Name: Tropical Fruit Box
Address: 1471 NW 21st StMiami, FL 33142, Miami
Rating: 4.85

4.9 Rating 4,791 Reviews

97 %

of reviewers recommend Tropical Fruit Box

4.9

Based on 4,791 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(786) 758-4787

Location:

1471 NW 21st StMiami, FL 33142
Miami
33142

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Tropical Fruit Box 5 star review on 29th April 2024

1944

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kumquats and pineapples weren't great Mangos were fantastic!”

Helpful Report

Posted 1 month ago

Dear PENNY,Thank you so much for taking the time to provide us with your valuable feedback on Tropical Fruit Box. We truly appreciate it! We are delighted to hear that you had a positive experience with us. At Tropical Fruit Box, we strive to ensure our customers are happy with their purchase, and it's fantastic to know we are doing things right. Your kind words motivate our team to continue delivering the best service possible. If you ever have any further questions or need assistance with anything related to our products or services, please don't hesitate to reach out. We are here to help and would be more than happy to assist you. Thanks again for your feedback, PENNY! We look forward to serving you again soon.

Posted 3 weeks ago

“Two papayas came rotted. The bananas were inedible. But they were yellow. I just ended up throwing them out. The lychees were very good,”

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Posted 3 months ago

“I placed an order at 3 am And had fraud alert sent to me by bank I’ve tried calling you and I emailed you”

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Posted 7 months ago

“They're just ok.”

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Posted 7 months ago

“Unfortunately, the ice packs had melted and most of the fruit was brown and starting to spoil. We may try again when it cools down in Texas.”

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Posted 7 months ago

“I can't say I am happy about this one. Inside 3 lb of the passion fruit package only has like 15 fruits. Did you weigh 3 lb with or without the package itself?”

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Posted 8 months ago

“While the contents of the box arrived in good condition, I was not excited about the variety you chose. I was hoping to receive varieties like Malika or Alphonso instead I received several Ataulfo and some other varieties that I did not care for. Ataulfo is sold in supermarkets everywhere, so why would I want to order something I can get anywhere. My recommendation is to give the customer the option to select the varieties they would like to try.”

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Posted 8 months ago

“The fruit is different, interesting and I like trying different things but I wont be ordering another box of 5-8 pieces of fruit for $170 with shipping.”

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Posted 9 months ago

“Unfortunately half the fruit was over ripe but company agreed to an immediate credit. Thank you.”

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Posted 9 months ago

“The ice in the box had completely melted when it was delivered, and the bananas were all smooshed from the travel. The Avocados were huge but already ripe so we had to try to eat them right away. The rest of the fruit was pretty decent.”

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Posted 10 months ago

“We received the box safely, but only half is eatable. What should you do ? 50% is soaked with water can’t eat.”

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Posted 10 months ago

Hi Donald- We are so sorry to hear this and would love to make it right for you. Please reach out to us at hello@tropicalfruitbox.com so we can make it right!

Posted 10 months ago

“This was my first purchase. I was happy to find ginger and turmeric and satisfied with the price but some of it was pretty dried out; to the point that I didn’t use it. I realize some of this is to be expected but I would estimate it was about 10%. Otherwise very pleased with the purchase.”

Helpful Report

Posted 11 months ago

Colleen we always want you to be satisfied with your purchases from us! Please reach out to us at hello@tropicalfruitbox.com so we can further assist you!

Posted 11 months ago

“Tropical Fruit Box has exquisite fruits that are top notch. Unfortunately, on my latest order, after I had placed the order, your system somehow didn't recognize that, as a California resident, they couldn't ship the pink guava I ordered. At a minimum, screening for that should be part of your software. Then, after making ONE attempt to reach me, I believe you changed the order, and provided more of the other two items I had ordered. Again, the fruit was excellent, but the customer service lacking.”

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Posted 1 year ago

Richard thank you for taking time to share your feedback with us. It helps us to grow in the future and become better! We hope to serve you again in the future!

Posted 1 year ago

“Nice staff, fair to middling box of fruit”

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Posted 1 year ago

“It was for a coworker, so I can't review the fruit. However, I misunderstood the entire purchase process for a gift. I thought it would come in a nice gift arrangement. And that was my fault.”