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Trustpilot Reviews

1.5 Rating 2,728 Reviews
10 %
of reviewers recommend Trustpilot
1.5
Based on 2,728 reviews
Customer Service
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Queries Resolved In
6 - 12 Hours
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+45 69 91 12 82

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Trommesalen 5, Copenhagen Denmark
1614

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Anonymous
Anonymous  // 01/01/2019
£114.79 Full Service - Price was £139.79 before £25.00 pay in advance discount £25.00 MOT £17.08 Environmental surcharge (£14.24+ VAT) £7.19 Fluid top up fee (£5.99 + VAT) £181.27 nsr Tyre replacement £105.96 Lifetime Fuel Treatment £105.96 Lifetime Engine Flush £31.79 Specialist Oil £589.04 Total - Price was £614.04 before £25.00 pay in advance discount I asked please do only what need to pass mot. to pass mot mandatory tyre relpacmetn. and ges what . the servicing stop charge me 181 for sunfull tyre which cost 60pounds skam , SUNFULL SF888 235/45 R17 97W XL, M+S 4.5/5 (2 reviews) Sunfull SF888 Sunfull235/45 R17 97W XL 72 D C B All our tyres 235/45 R17 All our tyres 235/45 R17 97W Price per unit £60.08 please do not use servicing stop ..
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Posted 11 months ago
They are a joke
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Posted 11 months ago
Thank you for teaching me how unreliable your platform actually is. You remove both positive and negative reviews so no one knows what’s really going on with a company. Your representation of consumers experience is FALSE! Because you decide what goes live and what gets deleted. This is the scary part. Like thousands of other people who are using other means to leave reviews and learn about goods and services before purchasing - I too will look elsewhere. Clearly, there is room for another platform who allows the public to speak.
Trustpilot 1 star review on 19th July 2024
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Posted 11 months ago
They will unexpectedly remove your reviews for no reason. They have failed
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Posted 1 year ago
awful service - are not fair or transparent
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Posted 1 year ago
Trustpilot will accept poor reviews, but will remove good ones. Their entire model is based upon making people and businesses subscribe. By allowing unverified bad reviews they pressure the business involved to become a paying member and send links to as many people as possible to outweigh the good ones.
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Posted 1 year ago
IHas TrustPilot taken the role of internet police or advisory? Posted 5**** review for a website called Thefirstgroupscam.com. found it very informative and give a good insight into the fraudulent behaviour of TheFirst Group. They removed my post and advised me to contact the police or consumer board. TrustPilot in collusion with TFG! Pathetic!!
Trustpilot 1 star review on 4th July 2024
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Posted 1 year ago
Trustpilot. Worst rating platform EVER. someone left a bad review for a company with a similar company name to mine and now I can`t get it deleted unless I pay trust pilot!!! They are happy to keep bad reviews but keep deleting good reviews. I had a customer tell me he tried leaving me a review on trust pilot for them to email him the day later asking him to prove he order something from us. I bet they don’t ask for the same information when someone leaves a bad review.
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Posted 1 year ago
So-called Trustpilot! They keep removing genuine reviews from verified customers . Pure corrupted community.
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Posted 1 year ago
I think trust pilot should pay people to tell you about different shopping experiences.
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Posted 1 year ago
They removed my review because they didn't think it was true!!! They are asking me to provide a receipt of the transaction or purchase to prove I bought the service! Only I am using the free version of it! I suppose we are not allowed to review free services!
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Posted 1 year ago
If you collected reviews on Trustpilot you are not allowed to show them on your website or in any marketing materials if you do not have the paid plan. In my opinion, this is ridiculous. It's simply the opinion/voice of a customer and Trustpilot has no rights on the opinion of a customer to forbid us to display it on our website (even without any logo or reference to Trustpilot, just to add that). If you want to write this as a review on TrustPilot, they don't display it. They hide their own 1 star reviews but if I as a business flag a review that is clearly defamation they don't.
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Posted 1 year ago
Owed by zionests and child molesters
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Posted 1 year ago
Keeps deleting my reviews I even verified my account via my driver's license and now I'm regretting that because I don't trust them.
Trustpilot 1 star review on 23rd June 2024
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Posted 1 year ago
As other have said Trustpilot remove genuine bad reviews for certain companies under the guise of it being a fake review. I have a long transcript of an email conversation with Trustpilot refusing to publish my bad review of an Ebac product. I have provided them a copy of my order with order number and offered them a lot more evidence of my purchase but they keep coming up with different reasons to publish it - they're now telling me I have multiple Trustpilot account which is not true. I am reporting them to Trading Standards and BBCs watchdog as by refusing to publish all reviews they are presenting a warped view of customers' experiences with the products and I'd encourage anyone with a similar experience to do the same.
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Posted 1 year ago
Absolute scam and shambolic company. I attempted to have their product installed which resulted in 6 weeks of no contact. I had to contact them numerous times where i was lied to and/or ignored. Too many warning signs for me - I've cancelled and gone elsewhere. I just know i dodged a bullet. Please, please, please - do not believe their 'Positive reviews' elsewhere - they *must* be fake.
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Posted 1 year ago
Submitted a legit review, provided evidence and they still removed my review. I can only assume they take payments from companies to remove negative reviews based on my experience.
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Posted 1 year ago
What a joke Trustpilot are. An absolute scam. They merely protect their paying subscriber companies and remove everything else. To prove this I had 30 people leave negative feedback from bad experiences over the course of 3 months and EVERY feedback was removed. The same 30 people left positive feedback for the same companies over the course of the following 3 months and EVERY single feedback remained on their website. Needless to say, these people in addition to many others I am aware of no longer use this circus of a company
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Posted 1 year ago
This is a corrupt criminal organisation it’s in cahoots with James Gibb to remove negative reviews they say i cannot be verified as a true review even after sending three years invoices and receipts with my name and address
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Posted 1 year ago
They censor reviews for companies that pay for an account, it doesn’t matter how much evidence you provide to back up your review - it’s a scam.
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Posted 1 year ago
Trustpilot is rated 1.5 based on 2,728 reviews