Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,728 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,728 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 18th July 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

Trustpilot 1 star review on 28th June 2025

Peter

Trustpilot 5 star review on 26th June 2025

Issei

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£114.79 Full Service - Price was £139.79 before £25.00 pay in advance discount £25.00 MOT £17.08 Environmental surcharge (£14.24+ VAT) £7.19 Fluid top up fee (£5.99 + VAT) £181.27 nsr Tyre replacement £105.96 Lifetime Fuel Treatment £105.96 Lifetime Engine Flush £31.79 Specialist Oil £589.04 Total - Price was £614.04 before £25.00 pay in advance discount I asked please do only what need to pass mot. to pass mot mandatory tyre relpacmetn. and ges what . the servicing stop charge me 181 for sunfull tyre which cost 60pounds skam , SUNFULL SF888 235/45 R17 97W XL, M+S 4.5/5 (2 reviews) Sunfull SF888 Sunfull235/45 R17 97W XL 72 D C B All our tyres 235/45 R17 All our tyres 235/45 R17 97W Price per unit £60.08 please do not use servicing stop ..”

Helpful Report

Posted 11 months ago

“They are a joke”

Helpful Report

Posted 11 months ago

“Thank you for teaching me how unreliable your platform actually is. You remove both positive and negative reviews so no one knows what’s really going on with a company. Your representation of consumers experience is FALSE! Because you decide what goes live and what gets deleted. This is the scary part. Like thousands of other people who are using other means to leave reviews and learn about goods and services before purchasing - I too will look elsewhere. Clearly, there is room for another platform who allows the public to speak.”

Trustpilot 1 star review on 19th July 2024

Helpful Report

Posted 11 months ago

“They will unexpectedly remove your reviews for no reason. They have failed”

Helpful Report

Posted 1 year ago

“awful service - are not fair or transparent”

Helpful Report

Posted 1 year ago

“Trustpilot will accept poor reviews, but will remove good ones. Their entire model is based upon making people and businesses subscribe. By allowing unverified bad reviews they pressure the business involved to become a paying member and send links to as many people as possible to outweigh the good ones.”

Helpful Report

Posted 1 year ago

“IHas TrustPilot taken the role of internet police or advisory? Posted 5**** review for a website called Thefirstgroupscam.com. found it very informative and give a good insight into the fraudulent behaviour of TheFirst Group. They removed my post and advised me to contact the police or consumer board. TrustPilot in collusion with TFG! Pathetic!!”

Trustpilot 1 star review on 4th July 2024

Helpful Report

Posted 1 year ago

“Trustpilot. Worst rating platform EVER. someone left a bad review for a company with a similar company name to mine and now I can`t get it deleted unless I pay trust pilot!!! They are happy to keep bad reviews but keep deleting good reviews. I had a customer tell me he tried leaving me a review on trust pilot for them to email him the day later asking him to prove he order something from us. I bet they don’t ask for the same information when someone leaves a bad review.”

Helpful Report

Posted 1 year ago

“So-called Trustpilot! They keep removing genuine reviews from verified customers . Pure corrupted community.”

Helpful Report

Posted 1 year ago

“I think trust pilot should pay people to tell you about different shopping experiences.”

Helpful Report

Posted 1 year ago

“They removed my review because they didn't think it was true!!! They are asking me to provide a receipt of the transaction or purchase to prove I bought the service! Only I am using the free version of it! I suppose we are not allowed to review free services!”

Helpful Report

Posted 1 year ago

“If you collected reviews on Trustpilot you are not allowed to show them on your website or in any marketing materials if you do not have the paid plan. In my opinion, this is ridiculous. It's simply the opinion/voice of a customer and Trustpilot has no rights on the opinion of a customer to forbid us to display it on our website (even without any logo or reference to Trustpilot, just to add that). If you want to write this as a review on TrustPilot, they don't display it. They hide their own 1 star reviews but if I as a business flag a review that is clearly defamation they don't.”

Helpful Report

Posted 1 year ago

“Owed by zionests and child molesters”

Helpful Report

Posted 1 year ago

“Keeps deleting my reviews I even verified my account via my driver's license and now I'm regretting that because I don't trust them.”

Trustpilot 1 star review on 23rd June 2024

Helpful Report

Posted 1 year ago

“As other have said Trustpilot remove genuine bad reviews for certain companies under the guise of it being a fake review. I have a long transcript of an email conversation with Trustpilot refusing to publish my bad review of an Ebac product. I have provided them a copy of my order with order number and offered them a lot more evidence of my purchase but they keep coming up with different reasons to publish it - they're now telling me I have multiple Trustpilot account which is not true. I am reporting them to Trading Standards and BBCs watchdog as by refusing to publish all reviews they are presenting a warped view of customers' experiences with the products and I'd encourage anyone with a similar experience to do the same.”

Helpful Report

Posted 1 year ago

“Absolute scam and shambolic company. I attempted to have their product installed which resulted in 6 weeks of no contact. I had to contact them numerous times where i was lied to and/or ignored. Too many warning signs for me - I've cancelled and gone elsewhere. I just know i dodged a bullet. Please, please, please - do not believe their 'Positive reviews' elsewhere - they *must* be fake.”

Helpful Report

Posted 1 year ago

“Submitted a legit review, provided evidence and they still removed my review. I can only assume they take payments from companies to remove negative reviews based on my experience.”

Helpful Report

Posted 1 year ago

“What a joke Trustpilot are. An absolute scam. They merely protect their paying subscriber companies and remove everything else. To prove this I had 30 people leave negative feedback from bad experiences over the course of 3 months and EVERY feedback was removed. The same 30 people left positive feedback for the same companies over the course of the following 3 months and EVERY single feedback remained on their website. Needless to say, these people in addition to many others I am aware of no longer use this circus of a company”

Helpful Report

Posted 1 year ago

“This is a corrupt criminal organisation it’s in cahoots with James Gibb to remove negative reviews they say i cannot be verified as a true review even after sending three years invoices and receipts with my name and address”

Helpful Report

Posted 1 year ago

“They censor reviews for companies that pay for an account, it doesn’t matter how much evidence you provide to back up your review - it’s a scam.”

Helpful Report

Posted 1 year ago

Trustpilot is rated 1.5 based on 2,728 reviews