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Trustpilot Reviews

1.4 Rating 2,621 Reviews

8 %

of reviewers recommend Trustpilot

Company Reviews

1.4

Based on 2,621 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 13th May 2024

Trustpilot 1 star review on 24th April 2024

Trustpilot 5 star review on 22nd April 2024

Trustpilot 5 star review on 19th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

82

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so happy that there are still real and reliable hackers out there.please if you in need of a good hacker to see if your spouse is cheating don’t waste any more time, contact (iamcyberwizard101 at fastservice dot com) they are the best hacking team. let him know from Janet, he will reply you.”

Posted 4 years ago

“When I wrote a review about the dis_service I received from Crystal Chauffeurs I then read THE BIGGEST LOAD OF BULLDERDASH I'VE EVER READ IN MY LIFE THIS COMPANY TRIED TO SUGGEST MYSELF AND MY 80 YEAR OLD HUSBAND WERE ON NARCOTICS WHEN WE GOT MARRIED! IM ACTUALLY IN TEARS OF LAUGHTER!”

Posted 4 years ago

“I believe some reviews are truthful and reliable and some are not. I like to check them for a company but do not rely solely on the reviews.”

Posted 4 years ago

“After two long years of trying to convince Trustpilot to realise a company was manufacturing/purchasing/faking reviews it has finally put up the yellow marker on the companies website. I have to say that I now believe Trustpilot are working to combat online fraud and thank them for this one small step. I will of course continue to watch the particular website as I don’t believe the yellow marker will stop them from bending the truth when it comes to reviews. Thank you Trustpilot. Please stay vigilant with this company!”

Posted 5 years ago

“That's Really funny to find reviews companies (trustpilot) review”

Posted 5 years ago

“It can be good going on trust pilot but sometimes when I put in genuine reviews for companies they don't get sent and put on. There was a few times when I put reviews on for me to get an email to say you put in fake reviews and fake name etc when I certainly haven't done this. It's beyond awful to judge another person like the same yes some people do put fake reviews on but not all do and to be falsely accused in doing this it's beyond hurtful and makes me not to put genuine reviews on all my reviews are 100% genuine”

Posted 5 years ago

“I was happy with trustpoilet until I had a review that I made to shearings coaches removed and taken off I don't know why it wasn't a bad review nor did I put up a fake review all I did was to write a genuine honest review”

Posted 6 years ago

“Using Trustpilot enabled me to get a full refund on a purchase that never arrived from a scrupulous online business with an appalling rating on their website, however my review was initially removed because I had used the word "fraud" in my review, but after complaining to Trustpilot, the review was reinstated after I had amended my review. For this reason, I must give Trustpilot some credit, however they are clearly on the side of the businesses being reviewed and for that reason I do not fully trust their website.”

Posted 6 years ago

“Overall I have reasonable confidence in this site, however I have had several 'run ins' with their so called compliance team and their odd vetting process. It appears they like a little 'vetted' honesty but not certainly not complete honesty. For example I reviewed Espares and mentioned that Partmaster was the same company and gave the same dire service. They refused to list the review as I had 'contravened their rules' or some nonsense. I had to send them links to Companies House and director's details to prove it! The latest concerned 3 recent visits to Kwikfit. I mentioned they said that all 3 cars needed tracking after the tyres were replaced, despite none of the tyres wearing unevenly. I felt it was a up selling practice for their tracking service and not actually a necessity. Again rejected without explanation. I fully understand there will be fake or malicious reviews but it appears they are being over zealous and lacking some simple common sense.”

Posted 7 years ago

“Scammy websute, they always censor your even genuine customer reviews and remove them over the time. They never remove positive reviews though.”

Posted 1 week ago

“Started as a good idea. My reviews which were replied to by the companies I reviewed were deleted? It would appear that trustpilot may be getting paid by some companies? Have stopped using them. Shame as the idea was so good. The last review I did was to a company which let me down badly and it was removed before being published, so potential customers cannot be pre warned.”

Posted 1 month ago

“The college and tutors are really good on the photography course however the prices in the college are beyond extortionate, everything is marked up well over double the average prices and the Baltic campus's location being 15-20m from other shops means you have to either bring your own food in or use your entire break travelling for food or pay the ridiculous prices.”

Posted 2 months ago

“The reviews on Trustpilot seem very different those those on Google. As the reviews on Google accord are more aligned with my own experience, I no longer feel confident about Trustpilot.”

Posted 3 months ago

“Subject: Urgent: Request for Review Reconsideration . Dear Trustpilot. I trust this message reaches you in good health. I am writing to express my concern regarding the recent removal of my review for www.mcluck.com and to formally request a reconsideration of this decision. I acknowledge Trustpilot's commitment to maintaining the integrity of its platform, and I appreciate the measures in place to verify the authenticity of reviews. However, I wish to emphasize that my review was based on a genuine, first-hand experience and was accompanied by witnessed evidence. I believe my contribution aligns with Trustpilot's guidelines and serves the community by providing valuable insights. To facilitate the verification process, I am open to providing additional information or addressing any specific concerns you may have about my review. Below are the details related to my case: - Case ID:you know. - Review Date: [Date of 1/30/2024] - Review Content: about mcluck.com I urge you to reconsider the removal of my review, as I am confident it complies with your guidelines. I am committed to cooperating fully and promptly to resolve any concerns you may have. Additionally, I would like to bring to your attention that, as a Google Guide with a substantial audience of 450,000 views on my reviews, I am inclined to share my experiences on other platforms, including Google. I believe the transparency of my feedback can contribute positively to the online reputation of businesses. I trust that we can resolve this matter amicably, and I appreciate your swift attention to this request. Thank you for your understanding and cooperation. Sincerely, [Timothy haney”

Trustpilot 2 star review on 31st January 2024

Trustpilot 2 star review on 31st January 2024

Posted 3 months ago

“Ich habe auf TrustPilot eine 1-Stern-Bewertung über ein Unternehmen namens Easybooking abgegeben und mir wurden rechtliche Schritte angedroht, weil Easybooking sagte, dass es dem Unternehmen schaden würde. Das war nicht meine Absicht, daher habe ich die Bewertung gelöscht. Ich habe jedoch TrustPilot kontaktiert und ihnen Beweise für die Bedrohung vorgelegt. Eine Weile später bemerkte ich Bewertungen auf Trust Pilot, die das absolute Gegenteil meiner Erfahrung waren. Das Verhalten, über das ich mich beschwert hatte, hatte sich völlig umgekehrt. Deshalb schrieb ich eine weitere Bewertung, in der ich ihnen zu der verbesserten Leistung gratulierte und darauf hinwies, dass meine ursprüngliche Bewertung zu POSITIVEN Ergebnissen für Easybooking geführt hatte. Die Reaktion von Easybooking bestand darin Vergeltung, das Hotelbuchungsprogramm „Julia“ (vor Ende der Saison) zu stornieren obwohl ich bis 2024 bezahlt hatte, sodass ich nicht mehr tätig sein konnte. Außerdem das Kassen- und Buchhaltungsprogramm FiskalTrust zur Anbindung an die FinanzAmt obwohl ich bis 2024 bezahlt hatte war auch storniert (vor Ende des Geschäftsjahres). Dadurch habe ich 10 Jahre Geschäftsbuchhaltung und alle Buchungsdaten verloren. Trust Pilot ist eine tolle Idee, allerdings ist es anfällig für Manipulationen. Negative und ungünstige Bewertungen werden nicht veröffentlicht. Druck und Drohungen sorgen dafür, dass schlechte Bewertungen gelöscht werden. Sogar Fakten werden pervertiert, um ein angestrebtes Ergebnis zu unterstützen. Es lohnt sich nicht – das Unternehmen kann Ihr Geschäft zerstören! Aus meiner Erfahrung würde ich die Leute davor warnen, ehrlich zu sein!”

Posted 6 months ago

“We had registered an account with Trustpilot Business and claimed our company website. After that, we did not have any specific need to log in to that account, so we did not log in until recently since we noticed there were reviews about our company and needed to reply. However, we could not log in. We tried to use the option "forget password" and were supposed to receive an email to reset passwords- but we never received anything. We tried many times in many days, but still no result. We tried to contact their Customer Care but also nothing. The problem is that our business website was already claimed by this account, so even if we wanted to create a new account to reply to those comments, we could not. Trustpilot does not allow us to claim the same website. I am completely lost and don't know what to do.”

Posted 8 months ago

“Title: Disheartening First Experience with Trust Pilot and PureVPN Prior to my encounter with PureVPN, I was unfamiliar with Trust Pilot. My initial experience, however, has left me with a negative impression of both entities. I was a user of PureVPN for three years, during which I consistently experienced significant technical problems. The most prominent issue was the repeated disconnection of my service, often occurring in the middle of the night and leaving me vulnerable to online threats. Despite hours spent with their technical support, no resolution was offered. In an attempt to share my less-than-satisfactory experience, I turned to Trust Pilot to submit a three-star review. In this review, I also noted my transition to ExpressVPN, a change that has been remarkably positive with no issues to report thus far. PureVPN flagged my review, prompting Trust Pilot to step in. What followed was an incessant series of email correspondences, with Trust Pilot continually asking me to substantiate my review with more information. I found the concept of 'proving' my personal experience both perplexing and frustrating. Despite fulfilling their requests by providing screenshots, logs, and even my PureVPN login credentials, Trust Pilot continued to question the validity of my experience. Following their fourth request for more information, they ultimately chose to remove my review. In retrospect, this incident has led me to question Trust Pilot's methods and overall credibility. A platform intended to promote honest feedback appeared to prioritize its client's interests over the user's voice. For a first-time user, this experience has been disappointing. My hope is that Trust Pilot will reconsider their approach to such matters in the future. Ensuring that user experiences are genuinely respected should be of paramount importance.”

Posted 11 months ago

“Its a bad website, they remove content they dont like. Just to keep them customers.”

Posted 1 year ago

“I had a strange experience with TrustPilot - I reviewed PlusNet mobile, and gave it a negative review. All fine so far. Plusnet then added a 'missed payment' to my credit score, when I was in credit with them. I updated my TrustPilot review to reflect this. My review was taken down by TrustPilot on the basis that I had to 'prove' this had happened. I therefore sent my latest Plusnet bills to TrustPilot, showing that I had a credit on my account - for the same month that Plusnet put me as bad credit on my credit score (my credit score when down a bit). The response from TrustPilot? None. I followed up and am still waiting on a response. I've included a screenshot of the bill, and redacted identifying information, so take a look and see what you think - also included screen grab of credit change.”

Trustpilot 2 star review on 31st October 2022

Trustpilot 2 star review on 31st October 2022

Posted 1 year ago

“We have setup TrustPilot for clients, so we decided to do another. It was for an existing business with a great track record, but they hadn't used Trustpilot before. The thing about them is in the name: Trust. But their reviews, are not a TRUE reflection of the customer reviews. If you are new, and you use TP from the outset, you might perhaps get 2-5 customers posting you wonderful glowing 5 star reviews. However, and I don't know how reviews.io works, but with those lovely 5 stars, you do NOT get 5 stars over all. It's worked out in some bizarre method that makes no sense. Surely, if you have 2-3 5 stars, like on Google Reviews, it means... yay, you are a 5 star reviews business. NOOOOOO not in Trustpilots eyes it doesn't. It means you are only around 3.4-3.8 stars. So out of choice, would you pick those, or those with 5 actual stars. hmmmmm.. I understand that one business might have 100 reviews and the new business has 3, but if the new business has just 3, but they are all 5 stars, why is it fair to only show it as 3.5 stars, when in fact, on average, it's had 5? It's so grossly unfair, and they use terms that no real human can understand, to get their heads around their daft setup. Would we recommend TP again to someone - no. If they asked us about it, we'd explain this dodgy setup.”

Posted 1 year ago

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Trustpilot is rated 1.4 based on 2,621 reviews