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Trustpilot Reviews

1.4 Rating 2,683 Reviews

8 %

of reviewers recommend Trustpilot

Company Reviews

1.4

Based on 2,683 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th July 2024

Trustpilot 1 star review on 3rd July 2024

Trustpilot 5 star review on 24th June 2024

Muhammad Mumtaz

Trustpilot 1 star review on 23rd June 2024

Trustpilot 1 star review on 21st June 2024

Fernando Furtado

Trustpilot 1 star review on 21st June 2024

Fernando Furtado

Trustpilot 1 star review on 21st June 2024

Fernando Furtado

95

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As other have said Trustpilot remove genuine bad reviews for certain companies under the guise of it being a fake review. I have a long transcript of an email conversation with Trustpilot refusing to publish my bad review of an Ebac product. I have provided them a copy of my order with order number and offered them a lot more evidence of my purchase but they keep coming up with different reasons to publish it - they're now telling me I have multiple Trustpilot account which is not true. I am reporting them to Trading Standards and BBCs watchdog as by refusing to publish all reviews they are presenting a warped view of customers' experiences with the products and I'd encourage anyone with a similar experience to do the same.”

Posted 1 month ago

“Absolute scam and shambolic company. I attempted to have their product installed which resulted in 6 weeks of no contact. I had to contact them numerous times where i was lied to and/or ignored. Too many warning signs for me - I've cancelled and gone elsewhere. I just know i dodged a bullet. Please, please, please - do not believe their 'Positive reviews' elsewhere - they *must* be fake.”

Posted 1 month ago

“Submitted a legit review, provided evidence and they still removed my review. I can only assume they take payments from companies to remove negative reviews based on my experience.”

Posted 1 month ago

“What a joke Trustpilot are. An absolute scam. They merely protect their paying subscriber companies and remove everything else. To prove this I had 30 people leave negative feedback from bad experiences over the course of 3 months and EVERY feedback was removed. The same 30 people left positive feedback for the same companies over the course of the following 3 months and EVERY single feedback remained on their website. Needless to say, these people in addition to many others I am aware of no longer use this circus of a company”

Posted 1 month ago

““The app is rubbish; I wanted to clear all reviews and start anew but the ‘clear all’ link does not work. The app needs to be more proactive.””

Posted 1 month ago

“This is a corrupt criminal organisation it’s in cahoots with James Gibb to remove negative reviews they say i cannot be verified as a true review even after sending three years invoices and receipts with my name and address”

Posted 1 month ago

“They censor reviews for companies that pay for an account, it doesn’t matter how much evidence you provide to back up your review - it’s a scam.”

Posted 1 month ago

“They allow poor business to keep flagging genuine reviews as false / harm full / non compliant. I reviewed a poor hosting company, they company first flagged my review as fake. I provided evidence even though the owner was very aggressive and made veiled threats. My review was restored. The company then flag my review as harm full, after a review Trustpilot decided it was not harm full. A few weeks went passed and again my review was flagged as fake. I contacted Trustpilot stating I had already provided several items of proof. Yep you've guessed it.... A few weeks later my review was tagged a harm full again, but this time my account has been terminated. I tried contacting Trustpilot for an explanation but so far they have ghosted my”

Posted 1 month ago

“"Trust"pilot deleted 2 times my review avout 2 differents companies because my reviews was "suspicious" for them. They didn't ask me to clarify (with invoices, mails etc..) they just deleted my reviews when the companies ask them to do it.”

Trustpilot 1 star review on 16th June 2024

Posted 1 month ago

“Any review I've ever written there was censored and removed. Even when I send evidence, like a copy of the County court judgement I got against Lambeth Council, they ignore me. Hoodwinkers that they are. Trustpilot has no credibility whatsoever. It's a laughing stick. There are phishing scams and spam posted there as "reviews" and they stay up, but my genuine reviews get banned. Ef you Trustpilot. Hope your website catches a terminal bug.”

Posted 1 month ago

“Absolute joke, they censor any review I post without a substantive reason. Then when I provide evidence, they don't respond. A failing platform with no credibility whatsoever.”

Posted 1 month ago

“I'm in a different boat and currently battling or duking it with trustpilot. I just reported them to the authorities about this hostage type of stuff doing business. Long story short; I got a -1 review from someone who i did not do business with. The same reviewer left a -1 for another company with almost an identical name. In his review he states never to have recieved the product, blabla, but i don't run a webshop obviously. So i start reporting, 14 business days pass, all i get are AI responses, a judgement in that the "review seems ok and is not breaking rules" - i request additional documents - nothing. Not one response from the reviewer. I write to trustpilot in a nutshell that, the review is based on a non existing experience, and likely for another company other then me. They just leave it on there, lol. I'm starting to think this is the typical hostage, hijack stuff to grapple business owners to go for the paid packages in where such reviews would be removed. It's such a crooked, messed up company with zero morals other then their engagement on THEIR platform. People need to report trustpilot to authorities or at least organisations that can deal or battle with these.”

Posted 1 month ago

“Wrote a review was asked for documents to support sent them and trustpilot blanked me lost or ignored private documents and took down innocent honest review 🤣”

Posted 1 month ago

“In fact, we have been deceived by this site, it's the worst review site Reviews that are based on credibility and experience, deleted by the site and forged reviews on which the site depends, and therefore I am sure now that this site does not have credibility in its reviews and may not exceed 30 % confidence so I announced leaving dependency on this site in the reviews and moving to other authentic sites, thanks For the sake of providing the opportunity to express the facts”

Posted 1 month ago

“...your review has been removed They delete my Good ratings because their system thinks its suspicious. Now they want me to upload Documents to verify. Scampilot.”

Posted 1 month ago

“The RACIST SCUM remove all my reviews. And also susupend all my accounts. The RACISTS do NOT like people speaking the TRUTH, and posting genuine reviews.”

Trustpilot 1 star review on 10th June 2024

Posted 1 month ago

“I posted a 1 star review based on a legitimate experience with a company that blatantly scammed me. Trustpilot emailed me that my review was removed due false information. My review captured information relating to what the company offers, and how none of what they deliver is legit or what is offered. I had chat transcripts, credit card company print outs, screenshots of product offered vs delivered, etc. Yet there are several 5 star reviews that are so painfully obvious they’re not from real clients posted on this company’s Trustpilot account. This is clearly a site for scammers & not a site for the consumer.”

Posted 1 month ago

“I have had a bad experience with last minute.com I shall never use them ever again badly let me down with flights/ flight but on the website they offer flights but cannot provide flights I have over a month for me to My reference number is 2655089985 (NEVER EVER BOOK WITH THESE RUBBISH COMPANY.... get a flight they take money let you down 👎”

Posted 1 month ago

“One of the Best trading platforms with the best account managers with proper risk management and almost no chances of losing the money”

Posted 1 month ago

“The app is rubbish; I wanted to clear all reviews and start anew but the ‘clear all’ link does not work. The app needs to be more proactive.”

Posted 1 month ago

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Trustpilot is rated 1.4 based on 2,683 reviews