Trustpilot Reviews

1.45 Rating 900 Reviews
10% of reviewers recommend Trustpilot
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"This is meant to be a review site where people can get information and, hopefully, good advice from other Consumers. This is definitely not the case. Unless the reviews given are in favour of the 'paying' Company's on Trustpilots list they will not print them or they hound you for months to change your review. This has just happened to me. This site should be banned because it does not reflect the true intention of buyers!"
Posted 3 weeks ago
"It is good tool but they just delete reviews saying compliance issue. No response to emails on that compliance issue."
Posted 3 weeks ago
"I wrote a review of company and in 5 minutes my review was deleted and I can no longer have access to my account. I have never experienced such cyberbullying and It scared me how some websites work hand in hand with some companies to protect them from being unmasked from fraudulent business."
Posted 1 month ago
"I posted a negative review of a company last week and now the review has already disappeared."
Posted 1 month ago
"Turstpilot is just a scam. The way they operate is the next, they charge an annual fee to the companies which want to be advertised at their website. As soon as a customer want to give not a great review to one of "their" companies they will ask you for documentation like invoices (even if you provide them invoices through your email, still they will ask you for more info, even there's no more. But until then your review won't be published). Basically they charge companies a fee to only upload good and great reviews and delete the fair and bad ones, while they will make you waste your time."
Posted 1 month ago
"They instantly believe everything a company says leaving YOU to prove you're telling the truth. How many can be bothered to prove their negative experience? Sending in potential confidential information (address, full name, etc) How many negative reviews get pulled I wonder just leaving the good ones. Imho you can't trust anything on their site."
Posted 1 month ago
"I've never even used them, but they won't stop spamming me. Literally spamming me. I never signed up for their emails; nevertheless, I get daily emails from different people. Blocking them and marking them as junk doesn't seem to work. Scam artists. I wouldn't give them a cent."
Posted 1 month ago
"DONT BUY FROM THEM. OMG, Are these people for real. I purchased a mattress from groupon last thursday. I received an email from them telling me my item would be delivered on 18th April. They said they will call night before to give a time. I took a day off work so lost a days money. When I woke up this morning, I had another text saying they would now be delivering item on 24th April. I was furious and I called them. They were disgusting. There morals and customer service is gutter level. I got no explanation or apology but kept getting told to check the fine print! I had checked the fine print but besides them saying in fine print that items take 7 days to arrive, they emailed me with the different date. Also there 30% discount they offer is a scam. I bought 3 duvet sets and a mattress for 500£ and then they would not give me the discount at check out. Just appalling service all around. They did not offer me anything as a gesture of good will to make up for the days pay I have lost. I now also have to take another day of for delivery on 24th April. What do I do if they do the same then. Just shocking and quite rude people on their phones. DONT BUY FROM THEM."
Posted 1 month ago
"Scottish boiler care carried out update of new boiler 10th April, they were prompt, professional, very competent, and I am extremely grateful to them. They had to uproot carpets and kitchen flooring to lay new wider pipes along with new boiler, I found them efficient, speedy and very courteous and I cannot praise them enough for their service"
Posted 1 month ago
"Lowell Group of Vermin ( debt collector) is using Trustpilot for its fake reviews ( reviews left by their staff, friends or people paid for that). Trustpilot doesn't delete the fake reviews, only these which doesn't please the scums from Lowell Financial - part of Lowell Vermin Group."
Posted 1 month ago
"when I want to buy fifa coins, but I do not know where to buy, so I search some reviews on Trustpilot of and, most of customers highly recommend to buy fifa coins, so I have try there, fifa coins always fast delivery, thanks for the reviews, that I found a better site to buy fut coins"
Posted 1 month ago
"My suspicions CONFIRMED. Toto Energy WERE putting up fake reviews on TrustPilot and they TrustPilot did NOTHING about it until Martin Lewis's company MSE unearthed the fraud. Totos boss was caught encouraging his employees to leave fake reviews on TrustPilot via a WhatsApp group connected to HIS mobile. TrustPilot knew this was going on for months. Don't trust Toto or TrustPilot."
Posted 1 month ago
"Trustpilot has policies which are beneficial to companies and so its feedbacks can't be accurate. If you search reviews of trustpilot on google, you will see trustpilot has got bad reviews. Maybe trustpilot gets benefit from companies."
Posted 1 month ago
"I'd like to leave a review recommending Doorway to value Purchased a sofa Had complaints about the quality Doorway TO value Rectified the problem immediately by offering me an exchange Very happy would recommend Doorway to value to anyone looking for a company That aims to keep the customer happy"
Posted 1 month ago
"I have found on the whole that trustpilot appears to have integrity however my experience of is not at all positive. I wrote a critical review following an email from them and when it was received they didn't even print it presumably because the company i used was paying them. I then wrote an email to directly for an explanation in december 2018 and none was given. I have written another email waiting for an explanation but i won't hold my breath. Assuming i get no response my conclusion is that is a top scam artist outfit - i wonder if this review will even be allowed?"
Posted 1 month ago
"This is not a bad review about Trustpilot, rather it is a review about the misleading way reviews are used by some companies. One of these companies has almost 100% 5 star reviews. A poor, but honest, review appeared on the site (honest because it mentioned some flaws in the service that I had also noticed) and this was flagged up and then removed. There are also reviews from managers and employees of the company. In addition, the names of people consistently appear in reviews. The reviews are always positive, but the reviews should be about a service, not a person surely. I just have no faith in the integrity of the reviews."
Posted 1 month ago
"This company doesn't even deserve one star. I train dogs and I have sat with my clients over a cup of tea as they have written a five star review with the service I just given to them. I have done this with ten clients and today I got an email from trustpilot stating that they intend to remove these reviews. It will be interesting to see how trustpilot will respond to this negative review. They have my name and contact details I will keep everyone updated."
Posted 1 month ago
"This company is pure GARBAGE!...........BEWARE try to sign up for their FREE will be misled, and pressured to buy their 6k package! Then try to way! They will put you through HELL and force you to pay if not then your account will go to collections. This Trustpilot company is NOT to be TRUSTED! They have sleazy sales tactics, and no experience what so ever in customer service. They also do not reply to you calls or messages."
Posted 1 month ago
""Trust"pilot, not so trusting. Have you ever heard Toto Energy? A disgusting small gas and electricity supply company with a dreadful customer service record and they take your money and don't give it back!! Well I made a very honest review for my grandparents via Trustpilot only for it to removed by them 'under their guidelines'. Lots of negative reviews have been deleted in this manner with tonnes of 5 star reviews that look fake as anything awash. Don't base your opinion on Trustpilot."
Posted 1 month ago
"Trustpilot is a complete scam. Any company can PAY Trustpilot to remove negative reviews, which they will do and have done many times, even if you provide evidence to backup the review, they wills till remove it if that business is paying them to do so. However, If you are NOT paying trustpilot for their services, they will do nothing for you at all, even if you can prove a review is completely fake and defamatory. The owner of a company I left a review for then started posting malicious, defamatory posts and comments online about me, including FAKE reviews on Trustpilot. Even worse, he did not even write the fake review himself, he actually copied one of his own customer's negative reviews from his own facebook page and used that. I sent screenshots to trustpilot compliance, clealry showing where he had copied the text from and pointing out that this wasnlt a review, it was just a personal attack. But even with this indisputable evidence, trustpilot will not remove it, unless I pay them of course."
Posted 1 month ago
Trustpilot is rated 1.45 based on 900 reviews

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