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Trustpilot Reviews

1.3 Rating 2,585 Reviews

7 %

of reviewers recommend Trustpilot

Company Reviews

1.3

Based on 2,585 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 19th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

79

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think this site is doing more harm than good for companies trying really really hard to stay afloat at the moment battling against trying to get, and please customers, with government saying what they can and cant do. Trustpilot provides a portal for all the very brave keyboard worriers out there.”

Posted 3 years ago

“Very similar experience to others with TrustPilot. I had an awful experience with a company (MadisonSeating.com) and posted my experience. The company has done everything in its power to take my review down, from saying I wasn't a genuine customer to claiming that I made "defamatory" statements against them. Neither of which are true, and I proved it to TrustPilot. Interesting it takes the company less than a few days to get my review taken down, and it takes me 2 months to get it put back up, even after taking the "corrective actions" within days of being reported. Then it all started to make sense. If the company is paying TrustPilot, who is going to have the most influence? You the customer paying no money, or the company paying money? I'm starting to lose trust in TrustPilot. I will update this if anything different happens, but I'm not holding my breath.”

Posted 4 years ago

“Club factory”

Posted 4 years ago

“I review with honest and fair criticism my reviews have been removed because the company I'm reviewing has convently lost my account. I have proof of my last review which is in question for Vova. If you can to check these futher then I can provide you with at least once purchase. But convently I dont know how to. I will however keep up writing these reviews.”

Posted 4 years ago

“I'm becoming awful suspicious of trustpilot. Are they owned by Indeed? The very same place that is packed full of fake job links?”

Posted 4 years ago

“Of course, it's a useful service, but once you're in among the weeds, questions begin to be raised. Most recently, I added a review about an online seller. I explained why I didn't buy from them after I reached the checkout because what was advertised as a FREE DELIVERY service was in fact anything but. Rather than responding to my review the seller complained to Trustpilot and had my review removed. The reasoning given by Trustpilot was I hadn't actually had "a customer experience". This seems like a nonsense to me. I never claimed to have bought anything. In fact the whole point of my review was to explain why I my limited "customer experience" led me to choose not to buy. Trustpilot's stance is that you need to be willing to enter knowingly into a bad "customer experience" before you earn the right to alert others to it on their website: take a bullet or move over. For me it raises the question of what other collusion exists between sellers and Trustpilot. This experience significantly impacts on the credibility of the website for me. At some stage it will stretch beyond breaking point.”

Posted 4 years ago

“We posted a negative review of a business, gave them two out of five stars. The business complained and claimed we had never done any business with them, our statements were false. Trustpilot placed our review under "review", and requested invoice numbers for our payments to the business we reviewed. Trustpilot pretend to be some sort of a Global Supreme Court of business evaluation. Don't touch these guys business not even with a 20 ft pole.”

Posted 4 years ago

“I needed Trustpilot solely because of the seller ratings for Adwords and asked them about it. They told me, that I only need 100 ratings a year and cashed a lot of money from me. Only later I found out that they exclude organic reviews from this number and I need 100 per country....additionally their integrations are not AMP ready and thus useless for my page. Their website has a lot of errors especially in their reports which are often not loading at all. Obviously spammy reviews were not deleted. I requested a refund due to the issues above as I cannot use it at all except for the ratings, which are free anyways.... They refused. They tricked me and then offered nothing I needed even though I specified exactly what I wanted from the upgrade. Absolute liars.”

Posted 4 years ago

“I‘ve used Trustpilot quite a few times in the past, trusting they would give me a good idea with their rating about how trustworthy a company is. However, I‘ve seen that their reviews can not really be trusted. Go to their site and search for i-account. I-account is a banking platform which is downright fraudulent. Looking through the reviews from i-account on Trustpilot, you will find that without exception they are given one star only. Most comments inform you that this company is a fraud, steals money from their clients, and that one star really is too much for them, but unfortunately the minimum you can give on Trustpilot. Yet despite 100% bad reviews, Trustpilot rates i-account with 2 stars and an overall rating of 3,5 out of 10. An extremely questionable rating in my opinion. So better be careful next time you trust a Trustpilot rating.”

Posted 4 years ago

“Silkfred (Tamsin) replied on my review.I am a good customer of this company,but getting in touch with this company is a pain in the neck.I am wating for two refunds (order 4067098 and order 4093209.A total of 99 pounds)Still no help for the 15% code reduction on order 4186503.I am very disappointed and think twice in the future !!!”

Posted 4 years ago

“Whilst you can edit a review should a nasty reply come from a company. They do remove reviews for no reason i.e. if you had a good experience and others did not. Despite emailing them back they ignore the email and remove the review again, little bit communist....”

Posted 5 years ago

“I recently joined a website called 'Secret Benefits', a dating site. When I complained on Trustpilot that many of the profiles on this dating site were fake, Secret Benefits objected to my review and asked for confirmation that I was a member. I provided this confirmation to Trustpilot, who promptly deleted my review!! Secret Benefits pursue an active policy of protesting against negative reviews. Trustpilot should protect consumer rights to state their opinion. They have failed to do so in this case.”

Posted 5 years ago

“This company suck you in with a cheap deal then wait till you're settled with them and getting great reviews to then hit you with a 75% price hike! Have learned a lesson the hard way!”

Posted 5 years ago

“Scammers have scam and scam me all over again until i have find savior who help me recover all my lost fund from my scam broker that stocked my capital with an unregulated broker, If you need assistance with regards of your lost funds from your broker or may be your broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. If you’re interested in getting all your lost funds back Kindly get in contact with me on janetwilson241@gmail.com and I will guide you on the steps I took in getting all my refunds.”

Posted 5 years ago

“Losses are a huge part of living. What matters is what we do afterwards, the actions we take will either move us forward or hold us back. I experienced a huge loss after investing in Binary Options, luckily I was able to recover my funds with the help of the oxomarhackers Team. Mail; admin @ oxomarhackers dot com Best of luck.”

Posted 5 years ago

“Basically for those having failures in binary options and the beginners as well, I’ve a very nice Platform and Strategies that can help you recover all your losses with 99% success rate. If you’re still experiencing failure trying to succeed? Today, i strongly encourage you to file a complaint with Mr Donald Brian of iqoption trade platform,i have almost given up hope forever getting my money back but now with his help i have my lost funds back to my bank account. Here email him via donaldbrian04@gmail.com for more enquiries.”

Posted 5 years ago

“I really would like to use a service like this but it's not working very well. TP claims that they can't be sure that I am sending all of my patients to them so they shaved a star off my rating yet they don't offer a way to mediate that issue. The code they provide hasn't worked on my website. My patients have complained that they would like to leave me a review but TP wants too much of their private information and a promise to keep rating businesses--too intrusive. It's a great idea with flawed implementation.”

Posted 5 years ago

“Fake positive reviews, negative ones get removed almost as soon as they are posted, yet reported obviously fake positive reviews never get removed.”

Posted 5 years ago

“I was SCAMMED for 9BTC by optionsrefund and I needed help... I lost all my bitcoin to them I can't believe how stupid I was.It happened quickly I was not thinking clearly...I posted about it on Trustpilot and they removed it within 6 hours I was hoping to get help from people who can advise how to get my money back, that was my plan but recently I became desperate so I started looking for fast solution. Few people told me that is not possible to get my btc back, but I heard there are people that can do it by using different techniques. I left Trustpilot answers and started googling for different kind of opportunities, several hours later I received an email from unknown person *(viapreferred@gmail.com)* and he told me he can help me get my btc back in no time on the same day. He said his name was Parker we talked for almost 30 minutes, he asked how much bitcoin I have lost, he seemed normal and I had a good feeling about him and this whole thing and then I decided to take a small risk and I sent him 0,8btc I thought losing 0.8 will not hurt me much because I have 9+ and a good job so I would keep on living at that point I thought there is 50/50 chances for him to get my bitcoin and after I sent btc he used it for what he wanted to use it for which I don't know till today and he sent btc back to me then he said "don't worry you will see that I am honest guy, if I wasn't you would never heard from me again" I thought the same so this gave me some sense of security. twenty minutes later I saw another new transaction on blockchain.com it was for 2btc and he emailed me saying "See, I am a man of my word ;)" then confirmations started happening and I got 4 bitcoin and I knew he was legit I was super excited I couldn't sleep all night he left did not reply my emails.then tomorrow he contacted me again saying he had to leave to do a huge deal he had to double 100 btc for an investor from Dubai You must be thinking that I am stupid idiot, but believe me when I say I am not stupid at all these people are very dangerous, they control your mind and when you "wake up" old you is back saying what have I done! Several people already contacted me claiming they were scammed by this same person the exact same way and lost all their btc. So if you have been thinking and asking yourself if there's a way to retrieve lost btc "What do I do now please help!?" was my cry until I saw Parker's contact he traced and helped me to recover my funds and I will be forever thankful to him. I promised to testify to his great work and good heart on every medium I have opportunity cause I don't know what my life would be right now without getting my funds back”

Posted 5 years ago

“I know you call me 8294687892”

Posted 5 years ago

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Trustpilot is rated 1.3 based on 2,585 reviews