Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,746 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,746 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wont accept my negative review of GAMISS”

Helpful Report

Posted 7 years ago

“They have removed my negative reviews. They are absolutely pointless as a review system. They serve themselves & no-one else unless you pay them.”

Helpful Report

Posted 7 years ago

“Shocking. They let people post fake reviews all over our business without any proof of purchase or proof of the experience. Then to top it all they delete the genuine positive reviews which we have proof are genuine. Bunch of cowboys. Personally I want our business off this site as quickly as possible.”

Helpful Report

Posted 7 years ago

“So if you write a review of a company that in ANY way offers criticism (in our case sending spam/unsolicited emails to multiple recipients in our company), they will deny your review. TrustPilot IS NOT in any way an unbiased source of information about companies. It is purely a one-sided promotional tool in use by companies to "whitewash" their reputations online. Reviews on TrustPilot must be considered irrelevant based on their policies of disallowing even the most benign critical feedback.”

Helpful Report

Posted 7 years ago

“Can't verify my review”

Helpful Report

Posted 7 years ago

“Trustpilot block valid reviews and allow reviews obviously placed by companies, individuals and organisations obviously trying to bump up ratings. It's a scam, with a valid reference reviews can be posted and the company itself is best to know these references. A very good example is yodel.co.uk which has a score of 6.5 however a quick survey over internet shows multiple people with similar concerns and the the company rating around 0. Trustpilot is a scam designed to promote the companies that wish promote it while they turn a blind eye.”

Helpful Report

Posted 7 years ago

“We ask customers to review us on Trustpilot and they've removed all positive reviews and kept all the negative ones. Customers have emailed them proof of purchase and Trustpilot never get back to them. I've emailed them and no response. I have no idea why they are doing this, its totally unfair and damaging.”

Helpful Report

Posted 7 years ago

“They let companies pay them to remove reviews. So the reviews are unreliable. see review of john lewis on trustpilot. its very bad, because john lewis dont pay them to remove bad reviews. john lewis service is the best I've ever had. unlike some of the other companies i've had that are highly rated on trustpilot simply because they pay them.”

Helpful Report

Posted 7 years ago

“Omg, totally, Trustpilot is in it to make lots of money. They only get money from people who want to make it appear that they have good, legitimate reviews. A classic example is Life Ionizer. They control and can write their own reviews. You can see the REAL way they do business by going to www.FakeSpot.com”

Helpful Report

Posted 7 years ago

“Just like everybody else has said, Trust Pilot is an absolute joke of a website. Completely uncontrolled and undemocratic corporate control that does nothing for consumers whatsoever. Call it Distrust Pilot.”

Helpful Report

Posted 7 years ago

“You post a review, they go edit or delete it for the company. Crooks covering up other crooks mis deeds”

Helpful Report

Posted 7 years ago

“Look ! This is how it works ! You have a business and get bad reviews on trustpilot then they contact you “we don’t know what’s going on but let us help you ” you pay trustpilot and BLAM no more bad reviews they filter any bad ones and publish good ones. Don’t believe me look at the TP reviews for John Lewis the trusted house hold name (don’t pay TP) and then webuyanycar scammers (that pay TP) Amazing hey ? TP should be investigated and shut down !!!!”

Helpful Report

Posted 7 years ago

“Terrible service, it is just a waste of money. Trustpilot is the worse review company that exist. Stay as far as possible”

Helpful Report

Posted 7 years ago

“After recently getting a lot of help from a showroom in a business I left them a quick review on Trustpilot to say basically good showroom service and recommended them. 17 hours later Trustpilot took it down on the grounds of compliance. Despite sales order docs and Invoices they would not reinstate. I find that very strange and after searching the web realise I'm not the only one. It seems this sort of thing happens very regular with Trustpilot. Perhaps some in-house Trustpilot manipulation. Anyway, looked at a selection of reviews from companies both good and bad that I had previous business with and within an hour realised that there were many, many anomalies. It made me wonder just how honest Trustpilot reviews are. From my research I would say that there is definite manipulation of reviews and that makes me suspect everything this company has on the web. Some companies that I know have bad reviews elsewhere on the net have little evidence of that on Trustpilot. Suspicious indeed. I do not intend to read anymore of their fiction, at least thats what I think.”

Helpful Report

Posted 7 years ago

“trustpilot scammed my company”

Helpful Report

Posted 7 years ago

“They remove genuine negative reviews. As a consequence they cant be trusted to be impartial.”

Helpful Report

Posted 7 years ago

“I created another genuine reviews on FB for them too after they battled with me over keeping my real review up: https://www.facebook.com/TrustPilotcom-Reviews-Independent-Reviews-of-TrustPilot-1758963447727985/ The owner of TP then gave me a bad review, even though he'd never done biz w me.”

Helpful Report

Posted 7 years ago

“Very bad company. They wanted proof that I am a customer of a company I rated, I gave them the proof, they put my review on line again and deleted it a few days later. now I contacted them five times within a week and they do not react at all. They help bad companies to get honest reviews removed and they help companies putting on fake reviews (which appear as "verified order") and do not react if a customer reports these fake reviews, even if they are obviously fake or written by employees or relatives of the company owner. Avoid this very bad company!”

Helpful Report

Posted 7 years ago

“It is review fixed website. It posts only a positive responses and deletes the negative and true responses. Don't trust the trustpilot, it should be untrustypilot.”

Helpful Report

Posted 7 years ago

“rubbish company”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,746 reviews