Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,746 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,746 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Should Trust Pilot and /or Cylex, read this then please do respond to this e-address as I would like some answers pertaining to the WARNING: DialogueBox that appeared stating some reviews which should maybe not have been written by Trust Pilot employees? Furthermore, Cylex, maybe Trust Pilot doesn't as (I should maybe stick to Google Reviews) permit to edit already submitted reviews. Not least of which given spacing wasn't furnished there in.Notably lines to prevent confusion, as now intelligible pubished reviews all of which have been furnished to Police Scotland in respect of this matter, Trading Standards and also Citizens Advice Bureau,Councillors/Council, MSP'/Scottish Executive., MP, Secretary of State for Culture/10 Dwoning St, Digital and also Cultural Commissioners/Brussels too. This in addition to all know local, regional, national media contacts inclusive of tv. Because what I write can and is invariably truthful, the way it should be, as in each and every instance, it can be protracted, hence I shouldn't have to due to space constraints, use links to start and finish elsewhere, especially when so many like Munro & Noble, Allied Souter & Jaffrey, Newton Properties (and even other links pertaining to health and /or safety are involved) cite them within a review to give a full and honest account....please advise asap to equitably resolve this... vivisectors_politiciains_and_the_law_are_murderers@hotmail.com How I wish one could invariably write praiseworth reviews as I had for The Inverness Green Cleaning Company, the only good thing in this sorry saga, as I will now yet again, have to relocate until such time as I am lobbying the aforementioned for, retrospective legislation.”

Helpful Report

Posted 7 years ago

“They bloody doing damage to genuine businesses and sellers unless you pay then £4000 per year to get an account...”

Helpful Report

Posted 7 years ago

“Trustpilot are FRAUDSTERS who think The Data Protection Act does not apply to them”

Helpful Report

Posted 7 years ago

“Not recommended. They delete genuine reviews of customers for free accounts. They only serve the paid customers. It is really sad practice.”

Helpful Report

Posted 7 years ago

“trustpilot do not care about the businesses and hide behind the fact they are trying to give a fair standing point for customer feedback. You can't call and speak to a member in the compliance team only contact via email. As if your not busy enough responding to false reviews they have allowed to be posted on their site. They even decide not to take down totally false opinion reviews with totally inaccurate information as that doesn't breach "THEIR" guidelines. PROVIDING A PLATFORM FOR SLANDER!!”

Helpful Report

Posted 7 years ago

“follow the money”

Helpful Report

Posted 7 years ago

“Useless, if you are a paying customer then you can get negative reviews pulled. Follow the money people. Do not trust reviews on trust pilot”

Helpful Report

Posted 7 years ago

“1st complaint - cannot review actual product. What is the point of the site. I change review to focus on customer service only per TrustPilot request. 2nd complaint - company cannot find me in product registration database. I point out the product was a birthday gift from my wife. Therefore, I cannot provide order information. They will therefore deny my review. I call seller. They finally find me and say they do not report complaints on TrustPilot. Someone is lying and all negative reviews seem to disappear. Worthless site with bloated ratings.”

Helpful Report

Posted 7 years ago

“Trustpilot posts fake reviews. I posted negative, genuine review about UK flooring direct. It has been removed immediately.”

Helpful Report

Posted 7 years ago

“Gives an opportunity to pass on praise where it's due, and as well as a kick in the pants where it's not. All based on personal experience, not hearsay”

Helpful Report

Posted 7 years ago

“Hundreds of fake or paid for reviews for Homeaway (VRBO) in the last 48 hours. Seems to correspond with "Book Direct" day which educates the traveling public to avoid VRBO "booking fees". Funny how suddenly in the last 48 to 72 hours they were ALL posted.”

Helpful Report

Posted 7 years ago

“For the love of god STOP contacting me. I've requested 7 times with 7 different representatives to take me OFF their contact list. NOBODY IS LISTENING. Absolutely unprofessional, annoying, and disrespectful.”

Helpful Report

Posted 7 years ago

“Trustpliot cannot be trusted at all. They are an absolute joke! I left negative review about people per hour who are still sending me unsolicited emails when I have asked them to stop, and trustpilot have removed my negative comments. How can you be an impartial company when you don't leave negative comments about organisations which have been written factually by the public. I shall never use the site again.”

Helpful Report

Posted 7 years ago

“As a consumer, their reviews are deliberately misleading by the selective omission of negative reviews and the manipulative management of fake reviews. Consequently, as a digital marketer, I advise my business clients to avoid Trustpilot - the irony is in the name.”

Helpful Report

Posted 7 years ago

“The reviews that have been posted for several companies that I have researched are clearly fake reviews. Any negative reviews are quickly followed up with positive reviews to balance the rating. This gives an unfair reflection of what is really happening and is unhelpful when trying to obtain a clear picture of how a company is treating its customers.”

Helpful Report

Posted 7 years ago

“A very vindictive customer posted an untrue review of our services which reveals commercially sensitive information. The customer will not pick up the phone to us or answer emails or letters. His review breaks our contract with him. Trust Pilot will not remove it. In this case it's businesses that should be warned about this customer. However, he is able to cause damage to our company with no redress. Trust Pilot is an operation that cares not about its (paying) customers and won't listen to any reason.”

Helpful Report

Posted 7 years ago

“Its all about money”

Helpful Report

Posted 7 years ago

“I have been mistaken for a another company and negative reviews have been posted. Trustpilot will not take down the review, will not accept any evidence from me that the review is wrong, and will not take steps to ensure that the reviewers are genuine. On their scoring system i would vote them on a minus score.”

Helpful Report

Posted 7 years ago

“TrustPilot does nothing -- absolutely nothing -- when fake reviews are reported to their compliance team.”

Helpful Report

Posted 7 years ago

“All of the bad reviews that have been on Trustpilot for a company called Intelligent Business transfer have mysteriously vanished leaving only 5 star ones. Trustpilot claim that they could not verify my association with IBT was genuine even after I sent in PDF copies of E-mails, invoices, Sales leafelts and adverts between us and IBT - Seem corruption is alive and well and living in the internet”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,746 reviews