Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,746 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,746 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed wrote an honest article about a company that I have had dealing with , nothing profane or derogatory just the truth . Trustpilot then removed my review and emailed me telling me it didn't comply with Ts & Cs and would not be put back till I amended it ! So there you have it , say what you like on TrustPilot as long as there agree with it”

Helpful Report

Posted 7 years ago

“Badgered to alter objective review given in good faith about a company that sends products with inadequate packaging. I was shocked by their tactics. Closed tp account in disgust as no longer think it's An unbiased review platform if negative reviews are filtered / badgered off system”

Helpful Report

Posted 7 years ago

“Signed up for an account for my business that has been around for 15 years. We have excellent reviews elsewhere and our reputation in our industry is second to none. Once on trust pilot we received 1 x 5 Star review and then a competitor gave us a 1 star review. We went through trust pilots support centre and high lighted 3 x different infringements about this 1 star review so it could be removed and trust pilot refuse to do anything or even take my phone calls. MY ADVICE TO ANY BUSINESS: DON'T SIGN UP FOR TRUST PILOT AND DON'T ALLOW ANYONE TO REVIEW YOU!”

Helpful Report

Posted 7 years ago

“Very biased. They gave their own agenda. Scammers! Avoid at all costs.”

Helpful Report

Posted 7 years ago

“AVOID !!! fake and faulty products, returns WITHOUT A REFUND, no communication after postage of return.. all I can do now is warning others.. got PS4 controller to find out one of the two manuals could not be calibrated and was pulling up all the time, could not reset, been told in the e-mail to send it back so I will be refunded even the postage, I sent it about six months ago, no communication ever since.. buy original stuff, more worth it than this fake crap..”

Helpful Report

Posted 7 years ago

“Trust Pilot is not to be trusted. They will take a company being poorly reviewed who flags or requests to remove a review off and delete it. which its says on their profile they they dont remove reviews as long as its within the guidelines ect. Well I wrote a review on myfreecams which is a complete scam manipulation con site and wrote the honest truth what happened to me and outed mfc for what they are trying to pull on their site and trust pilot deleted my review for no reason and on top of that when i contacted trust pilot they never responded. If you write a bad review..the truth about a company and that company decides it will flag it so the truth doesnt come out trust pilot shouldnt take the review down especially if the company itself is requesting removal..duh of course the company doesnt want bad reviews. Trust pilot makes some kind of money off of some of these businesses and takes down bad reviews by request. They took mine down with no explanation. They support scam sites for money and also gets your information and sells it. how do you think free sites like trust pilot are up? they are not working for free its no different than facebook ect they make money of getting paid to delete bad reviews by the company who being reviewed request and by collecting anyones information who signs up on it and selling it. Sell it to all the public record sites that expose your information. Never put your real info in any of it and use a library when signing up for anything. Trust pilot is one of them and I wouldnt have ever found out if they had not taken down my review for no reason. tWhat it says on the site is a lie and the name is a joke. Dont sign up for trust pilot avoid the site dont support their little scam find another way to report a company this site is deceiving.”

Helpful Report

Posted 7 years ago

“Many people were scammed by company Lux Style who would send you the products claiming that you ordered from them and demanding to pay, threatening court, ...After tens of reviews about this scam, all the reviews were taken down, as people who left the reviews could not provide order number. How could we provide the order number when there was no order. Thanks to this removals by TrustPilot, who knows how many people got seriously scammed.”

Helpful Report

Posted 7 years ago

“Very biased ratings. Gave a company one star and was asked for evidence of a booking. Provided booking confirmation but still my review was removed as it fell outside guidelines.”

Helpful Report

Posted 7 years ago

“IF you can afford to wait for your watch go into jewellers where you will be charged approx £20 less than these cowboys. NEVER AGAIN they don't even need to pay the high prices that a shop would pay as they are in these little shakes. £80 for battery and could not even give the strap a quick polish they keep smiling while ripping you off.”

Helpful Report

Posted 7 years ago

“My opinion of a company not published as it fell outside their guidelines. Their guidelines prevent people’s truthful feelings about a rogue company being published.”

Helpful Report

Posted 7 years ago

“It's well known,trust pilot employees often write reviews”

Helpful Report

Posted 7 years ago

“The honest review was taken down I won't trust any review”

Helpful Report

Posted 7 years ago

“Will remove negative reviews for higher subscription customers. The more you pay the better your business will look.”

Helpful Report

Posted 7 years ago

“Trustpilot alongside of Set TV have in just a matter of 4 days brought a 49% 1 star ratings up to 49% 5 star ratings. Trustpilot and Set TV have just started 4 days ago to even go back and post like they care. In other words they (Set TV) have typed in support staff comments like they care and also trustpilot allowed the same to even say that post were from re-sellers and haters!. Trustpilot and Set TV are a joke, they are untrustworthy to even have a reviews and ratings site. I know because I am the one who alongside a few others have been taking notes and watching this. Don't believe me? There will be more proof. I just want all to know that trustpilot is a joke and they cannot be trusted to be a review and ratings site!”

Helpful Report

Posted 7 years ago

“I do use Trustpilot quite often, but have noticed that a lot of people seem to use the platform to scream abuse at companies they have a grievance with. Most of the time the grievance is simply that things did not go exactly as planned and they can't handle real life! I take the reviews on Trustpilot with a pinch of salt, I really just check it out as part of research when using a new company, so I know what sort of issues crop up a lot. I have never been asked by a company to leave a trustpilot review, I set my profile up myself and am very honest in my reviews.”

Helpful Report

Posted 7 years ago

“How can you trust a review platform which is paid by the companies you are reviewing? Answer... you can't. It's clear where Trustpilot's loyalties lie. Companies deliberately play the system by asking you to leave feedback immediately after your purchase but before you have had the chance to experience the delivery or quality. When this goes wrong then the negative reviews get taken off using a myriad of excuses - 'it's a fake review'; 'the (crap) service doesn't relate to us but our carrier'; 'it's not out fault your insurance claim was rejected - it's down to the underwriter,... etc etc. Trustpilot is unfortunately fast becoming a scammers' charter.”

Helpful Report

Posted 7 years ago

“Trustpilot remove factual reviews if companies complain but ALLOW FAKE REVIEWS from company staff”

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Posted 7 years ago

“I spent ages writing a review then it got lost so I gave up.”

Helpful Report

Posted 7 years ago

“The Worst company that don't even support the company. I had bad experience when false feedback was left on my account and they refuse to retract the feedback. I am very disappointed.”

Helpful Report

Posted 7 years ago

“I used to like Trust Pilot. I only write positive reviews and only use companies with positive ones. I heard about Purple Bricks and because their Trust Pilot rating was so high I used them. Regretted it. Lost me so much money and time. So I shared that on Trust Pilot. Immediately my review was removed because Purple Bricks complained it was 'bogus'. Trust Pilot asked me for proof. The burden of proof was on me, not on the accuser. So I sent them my invoice within minutes. No response. Days passed. No response. Had to hound their tech support team to get someone to respond. Eventually someone wrote me and said I needed to provide proof for my review. Proof, like, say, the invoice I'd already sent? So I sent it again. No response. This is how Trust Pilot help paying customers (companies) silence critical views by non-paying customers (consumers). Fundamentally broken business model which can lead consumers to trust services they should not. I no longer trust Trust Pilot.”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,746 reviews