Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,746 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,746 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Based on trustpilot reviews I was able to use a company which sold genuine products. Many thanks.”

Helpful Report

Posted 7 years ago

“There is no sufficent parking and they do not know how to talk with people. Hours and time shows different but thiet working or any server try to cheating.”

Helpful Report

Posted 7 years ago

“You have removed my accurate reviews of a company twice now. Most of my review was extremely positive but there were issues with the admin and I should be allowed to post those issues on Trustpilot if it is a genuine site. There is nothing rude in my reviews and I reworded it the second time to make it almost mild, so I can only assume you are paid to remove negative comments, noting that all my previous reviews were positive & you left them alone. You have failed to respond to my email despite sending you confirmation of my order with the company I reviewed - We Fit Any Furniture. I am not a Trustpilot employee but no doubt you will also ignore this!”

Helpful Report

Posted 7 years ago

“WARNING, TRUSTPILOT ONLY TRY TO EXTORT MONEY FROM THE OTHER COMPANIES IN ORDER TO HAVE THE FAKE REVIEWS REMOVED FROM THE PROFILE. THEY ALLOW THE FAKE REVIEWS TO BE POSTED FREELY AND REMOVE THE POSITIVE REVIEWS FROM THE PROFILE SO YOU ARE OBLIGED TO PASS ON A PAID PLAN WITH THEM TO COLLECT THE POSITIVE REVIEWS AUTOMATICALLY. THIS IS ONE OF THE MOST UNFAIR FORM OF FRAUDS ON THE WEB. I DON'T UNDERSTAND WHY THEY DON'T GET SHUT DOWN IMMEDIATELY.”

Helpful Report

Posted 7 years ago

“Trustpilot can't be trusted one bit with allowing perfect good reviews on bad company's that are treating customers like s...t and trustpilot allowing there reviews that look great stay on and they are false all like aerailforce UK”

Helpful Report

Posted 7 years ago

“Never had a problem with Trustpilot and its where 90% of my reviews are written. Never heard of this site before and its strange it came in the top 5 of a UK only sites search!!! What are you up to guys??? Bit of naughties surrounding this site methinks!”

Helpful Report

Posted 7 years ago

“Had email from them but have never logged on to or used the site. When I look here the site warned me that some reviews were made by the sites employees.”

Helpful Report

Posted 7 years ago

“Trustpilot appear to be in the business of only keeping the good reviews up on their website. I clearly showed evdidence as requested to prove that the Company Purplebricks acted unethically & potentially illegally. After agreeing a price on a property they reneged on the deal. We offered higher & offered a non refundable deposit in good faith & they wouldn't even tell the seller of the offer. This is illegal. So beware of Trustpilot review as they are biased & Purplebricks as a company. They are well known in the estate agent industry. This is a genuine review from a genuine frustrated house buyer.”

Helpful Report

Posted 7 years ago

“HOUSE OFF SPARKLES do not buy from this company I'm having problems with my sofa bought I August 2017 the last few months the cushions don't sit right they overlap I has sent them photos contacted the manager who told me to speak to a customer service advisor not helpful at all this company has told me that they won't come to Scotland to look at it HOUSE OFF SPARKLES IS not helpful”

Helpful Report

Posted 7 years ago

“Dont trust them. Shocking business. Suck you in with free trial then ask for $1000s upfront to actually achieve anything! Now they have put a 3.5 star rating on google search when my business is averaging 4.5 stars! And now i just got a warning that reviews on this site have been written by TP employees! They must be the only 5 star reviews. Nice work whoever is running the show. Change, before you go broke.”

Helpful Report

Posted 7 years ago

“In the pockets of the organizations. 100%. Fraud company. They removed my factual statement, despite me showing them 'evidence' of the actual statement on their request. When I asked why I could not have the statement remain, they ignored me. Well, obviously the company I wrote about didn't like it and Trustpilot took their side - or, always were on their side. When logic or evidence) had them in a corner they just ignored me. I can't wait till Trustpilot go the way of the dinosaur! They are frauds.”

Helpful Report

Posted 7 years ago

“Removed a genuine review which breached none of the trust pilot guidelines. I have since won my case in court thereby vindicating my review. Trust pilot continually fail to get back to me and they are doing nothing to stop the company involved placing fake reviews and treating their customers in an appalling and illegal manner”

Helpful Report

Posted 7 years ago

“Worst company and staff are very rude.....”

Helpful Report

Posted 7 years ago

“Trsutpilot is a fraud company .. because the very basis of the company is trickery and fraud .. Company is in the business of removing negative reviews of fraud companies ..In other words its supporting fraud companies.. Many fraud companies - companies that defraud customers and clients.. are taking help of trustpilot.com”

Helpful Report

Posted 7 years ago

“The building company Countyline Limited based in Crowborough that we got through Rated People has ceased to trade after taking huge deposits from a large number of clients. Countyline Limited has TrustPilot stamped all over it. We trusted both Rated People and TrustPilot to provide legitimate businesses to be recommended for families seeking a tradesperson. It show that neither did their homework in promoting this company.”

Helpful Report

Posted 7 years ago

“Paid by the companies, you post something unfavorable to the company that pays Trustpilot and it gets removed, crooked is not the word, they are just super crooked and totally unreliable”

Helpful Report

Posted 7 years ago

“Absolutely rubbish platform they deleted my review of a great experience I had, I returned to find bad reviews of the particular company which I questioned, they deleted all my reviews straightaway stating compliance. I emailed compliance but never heard anything back. This website has to be full of bogus reviews. Please use a different website not TRUST PILOT......... TRUST nothing on there”

Helpful Report

Posted 7 years ago

“Spoke to a sales advisor today who although was helpful he didn't understand my business needs. He had a poor understanding of my needs and then quoted me over £4000 for the service. When I asked him how he would feel if he receives a one star he didn't really seem bothered and replied its not important.”

Helpful Report

Posted 7 years ago

“Told my review wasn't within guidelines! And a awaiting reviews moderation! So why you can't accept this! So give the full information! Don't take the people who have learning problems to raise! Under the 2010 equality for people with disabilities and more!”

Helpful Report

Posted 7 years ago

“Very good and excellent service”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,746 reviews