Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,745 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,745 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It can be good going on trust pilot but sometimes when I put in genuine reviews for companies they don't get sent and put on. There was a few times when I put reviews on for me to get an email to say you put in fake reviews and fake name etc when I certainly haven't done this. It's beyond awful to judge another person like the same yes some people do put fake reviews on but not all do and to be falsely accused in doing this it's beyond hurtful and makes me not to put genuine reviews on all my reviews are 100% genuine”

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Posted 6 years ago

“I had my life savings in my 401k account and was persuaded to invest it with a company called ADVANTAGE GOLD in Los Angeles. I lost 40% of my account by the time I get my first statement. I wrote a review on TrustPilot about them (which grades them "Excellent") but they removed my bad review. Trustpilot only puts (mostly fake) five star reviews for companies. Be AWARE!”

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Posted 7 years ago

“Trustpilot provide a service for a company that I have associated with. A copious number of reviews contain the names of individuals making them identifiable and subject to uncensored public attention. I thought this was against Truspilot's policies.”

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Posted 7 years ago

“Not safe. Nothing is good about trustpilot reviews!”

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Posted 7 years ago

“Reviews are fake, I given my reviews!”

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Posted 7 years ago

“Avoid this company at all cost. They are fraudsters who sell you ticket and withdraw your money, then come back and try to hike the price. If you refuse to pay them they come up with so many excuses not to refund your money. Biggest liars”

Helpful Report

Posted 7 years ago

“Recently had money stolen from me by kiwi.com a merchant on your trusted site. Went to kiwi.com and noticed a 4.0 avg rating and thought WTF impossible..so I counted the last 250 reviews.Total 1.4 avg and almost 80% 1 star reviews not 75% 5 star reviews according to your site. So to sum it up you are also a fraud or really bad at math!”

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Posted 7 years ago

“i have done a review of a company called aspen woolf anf truspilot is holding it back because it was negative . i lost my life savings on a scam promoted by aspen woolf. it seems trust pilot cant be trusted.”

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Posted 7 years ago

“Deleting any negative reviews or feedback that would criticze their financial partners without giving people a clear reason why they do so... There's only one possiblity. Money. Trustpilot is SCAM!”

Helpful Report

Posted 7 years ago

“Trustpilot isn't interested in the truth, on the whole it is just a winge forum for miserable gits who haven't got their own way. There are some genuine customer complaints but most are one sided, inaccurate and vindictive, written by spiteful people who just can't accept they are wrong.”

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Posted 7 years ago

“Posted a negative review for a company that has horrible reviews with BBB, Yelp and other sites. Funny how Trust Pilot lets them have so many positive reviews. I looked through a number of the positive reviews and they are obviously fake, yet they keep them. My review gets removed. Obviously paid by the company since said company promotes Trust Pilot to verify their good reviews. No trust with them, do not rely on their fake review service.”

Helpful Report

Posted 7 years ago

“You can't trust Trustpilot reviews. They don't validate them, and if the company pays them enough they will remove bad reviews. They let loads of fake reviews through. I even tested it on my own company. Do not use. Hopefully, there will be a change in the market and Trustpilot will stop being so dominant just because they have loads of money for advertising.”

Helpful Report

Posted 7 years ago

“Today I found out from a Trustpilot rep, on the phone, that no matter how many stars a company has or has not got, TRUSTPILOT staff will decide their own final figure for the company, and they will decide how many stars it has, it's not an average at all. The reason I asked was because I saw one company had two times one star but were given a final's figure of 5.4, which out of five is obviously impossible anyway, and three stars overall. This is ridiculous. The rep said that even if I company has over 500 single stars, if they decide the company is better they will give them a total of three or four stars, eventhough they've had nothing to do with the company themselves at all, never been there, never used it. This is not JUST a con, it's absolutely disgraceful, I can guess who is paying them now.”

Helpful Report

Posted 7 years ago

“I usually leave a review after receiving a service, with Trustpilot I gave up doing so, even if the company responds and addresses the issue, if they pay Trustpilot, the review gets removed. Some companies sent me a request and a link to review them, which I did, if they didn't "claim" (read pay) for it, the reviews were also "flagged" even if they were good. I think the site is the biggest scam out there, I make it a point to not buy anything from sites highly rated on Trustpilot”

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Posted 7 years ago

“Bad – unacceptable experience, unreasonable and rude conduct.”

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Posted 7 years ago

“I strongly believe Trustpilot is a big scam. They are ruining the name of good companies which has a reputable brand name. This is the proof of that. If you pay close attention to the reviews, you'll understand it.”

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Posted 7 years ago

“I have posted two complaints with Trustpilot, one regarding a complaint with Car Phone Warehouse and one with a subsidiary of Tripadvisor. Once posted i was contacted within a few hours by both the companies and i received refunds from both. I had originally contacted both the above companies via their complaints/customer services department but was given the run around. Can only speak as i find . cannot fault Trustpilot”

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Posted 7 years ago

“Unsavoury response from trustpilot if they deem something wrong when someone's christian / first name is used legally - via UK Companies house. So what if it in the worst case scenario identifies someone who's already in the public domain? Grow up Trustpilot. This is 2018. Worse case of customer bias I've seen in a while, all the time to protect their dumb customer named wewantanybike.com who are inept and excuse driven, and just in my opion are trustpilot now, although neither one have my "Trust" becasue of how they've behaved improperly”

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Posted 7 years ago

“They are removing bad reviews, most companies have excellent fake reviews on Trustpilot. I was just asked to prove that my bad review was genuine and if I fail to legitimate, my review will be deleted forever.”

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Posted 7 years ago

“Trustpilot website is scam for business owners, they letting people post fake reviews on your business, and email you to pay them to remove the bad fake reviews. they are just another scam online”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,745 reviews