Login
Start Free Trial Are you a business? Click Here

Trustpilot Reviews

1.5 Rating 2,829 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,829 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Read Trustpilot Reviews
Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stand-up Guy
Verified Reviewer
“This is what Trustpilot states:- What is Trustpilot? Trustpilot is a review community. We help consumers everywhere find companies they can trust. Kindly live up to your statements please. Trustpilot ignores genuine complainant and fails to investigate honestly Firstly Trustpilot despite giving them legal information decided to remove my complaint which has data on it that is publically available on Companies House registry and on the Internet in general. At no time has Trustpilot come back in touch with me at all to further matters and have in fact made matters worse assuming I am a competitor which I am NOT as they are well aware of so why are they removing a GENUINE REVIEW? I have issued a Court summons against Middleton Hill due to its nefarious activities. Trustpilot has seen additional evidence from Canon stating that Middleton and Pro-Camera are NOT Canon dealerships yet they ignore genuine correspondence from the “Horses Mouth” as it were Trustpilot on Sat 29/12/18 07:52 states:- Thanks for contacting Trustpilot’s Compliance Team. We’ve now received your email entitled ‘Regarding: Your review of pro-camera.co.uk: Can you help? - Ticket #1870616 FW: Your request for service with Canon 1-85897089509 - Do not remove T...’. Our Compliance Team will review it and send you a response as soon as they can. However, due to the number of emails we receive, this could take several days - so please be patient! THEY NEVER BOTHERED AT ALL AND NEVER REPLIED. They just removed an honest review. This is not the activity of a genuine representative of Trustpilot or as is inferred Trustpilot sides on the companies that pay them a fee? On the 12th December 2018 I rang 01283 704333 and spoke to a gentleman, at Pro-Camera/Middleton Hill Limited regarding a Canon camera. I was told it was not a Grey Import but a UK model and it was stated as so on their web site. They trade from an office block but their actual company is Middleton Hill Limited, Hazeldine, 45 High Street, Repton DE65 6GF 01283 704333 Company Number 09942502 Public information on companies house. I received the camera on the morning 13th December 2018 and the despatch side of the matter was great. On unwrapping the outer box which rattled which it should not do so at all as it was a fragile Canon camera! Once the inner equipment box was exposed it was realised it was a GREY import so the company lied to me personally as well as on the website, deceitful and deception springs to mind. This was the second in 3 days, clearly a lot of this is going on. The box originally contained a lens as pictured on the box but the outer box had been doctored to show Body Only. I unwrapped the camera to expose the Serial No. and entered it into the Canon Serial number checker. The following was received confirming it WAS a GREY IMPORT which was STATED also on the order form that it WAS NOT REQUIRED. Canon Site:- Not found in our records...* The product with the serial number that you provided was not originally intended by Canon for sale in the European Economic Area; we therefore advise you to contact the seller from whom you originally purchased this product. Please check the "Where to Buy" section on our website to find a local retailer to source a Canon product intended for sale in your region. If you remain unsure about the origin of your Canon Imaging product, simply send the model name and serial number to canon-europe.com. Canon has advised me in writing which Trustpilot has a copy of and is fully aware of that the camera was for the Singapore/Korea/Malaysia market and is a Grey Market product. They have advised that NO free repairs would be carried out by them at all. They have further advised that Pro-Camera/Middleton Hill Limited are NOT Canon agents at all. Trustpilot has seen this in writing from Canon. The employee of the company was fully aware that I DID NOT WANT this item yet went ahead and sent it causing with intent deliberate aggravation, inconvenience and distress. Consumer Direct have been informed of this matter causing yet more inconvenience. Advice NOT a good company to deal with as members of staff cannot be relied on to be honest with you despite being deliberately misled by the advert on their web site stating it was a UK model. Canon have been contacted and now awaiting written confirmation that the camera is not only NOT a UK model it is NOT even supposed to be in the UK. Possibly Asian Market. As Canon have advised they would NEVER service under guarantee period and if so all repairs would be chargeable which is the reason I chose a supposed UK model which this is not what I wanted at all. I forgot to say that I am NOT a competitor at all as Trustpilot knows and a somewhat disturbing and threatening email from Pro-Camera/Middleton Hill Limited has been received from them. They further state that Canon will provide service repairs during the first year when after speaking to Canon they will NOT do so at all without making a charge as it is a NON EU or UK model. The matter is now with the courts. The fact that Trustpilot has so far prevented an honest review is somewhat disturbing as in this case they are siding with a company that has defrauded a customer!”
Helpful Report
Posted 6 years ago
Melissa Choates
Unverified Reviewer
“I was SCAMMED for 9BTC by optionsrefund and I needed help... I lost all my bitcoin to them I can't believe how stupid I was.It happened quickly I was not thinking clearly...I posted about it on Trustpilot and they removed it within 6 hours I was hoping to get help from people who can advise how to get my money back, that was my plan but recently I became desperate so I started looking for fast solution. Few people told me that is not possible to get my btc back, but I heard there are people that can do it by using different techniques. I left Trustpilot answers and started googling for different kind of opportunities, several hours later I received an email from unknown person *(viapreferred@gmail.com)* and he told me he can help me get my btc back in no time on the same day. He said his name was Parker we talked for almost 30 minutes, he asked how much bitcoin I have lost, he seemed normal and I had a good feeling about him and this whole thing and then I decided to take a small risk and I sent him 0,8btc I thought losing 0.8 will not hurt me much because I have 9+ and a good job so I would keep on living at that point I thought there is 50/50 chances for him to get my bitcoin and after I sent btc he used it for what he wanted to use it for which I don't know till today and he sent btc back to me then he said "don't worry you will see that I am honest guy, if I wasn't you would never heard from me again" I thought the same so this gave me some sense of security. twenty minutes later I saw another new transaction on blockchain.com it was for 2btc and he emailed me saying "See, I am a man of my word ;)" then confirmations started happening and I got 4 bitcoin and I knew he was legit I was super excited I couldn't sleep all night he left did not reply my emails.then tomorrow he contacted me again saying he had to leave to do a huge deal he had to double 100 btc for an investor from Dubai You must be thinking that I am stupid idiot, but believe me when I say I am not stupid at all these people are very dangerous, they control your mind and when you "wake up" old you is back saying what have I done! Several people already contacted me claiming they were scammed by this same person the exact same way and lost all their btc. So if you have been thinking and asking yourself if there's a way to retrieve lost btc "What do I do now please help!?" was my cry until I saw Parker's contact he traced and helped me to recover my funds and I will be forever thankful to him. I promised to testify to his great work and good heart on every medium I have opportunity cause I don't know what my life would be right now without getting my funds back”
Helpful Report
Posted 6 years ago
Ali
Unverified Reviewer
“in my opinion trust pilot only operate to make money from a company who are cheating consumers, and make helping them looks good. 100s of negative review are being removed and most positive feedback its comes from retailers themselves by the invitation, that is easy to understand how it works too,”
Helpful Report
Posted 6 years ago
B.
Verified Reviewer
“Trustpilot is a scam, for each slightly negative review, there are 100 fake positive reviews, all critical reviews get removed. I wrote a review for TopResume on their website and it was removed because it doesn't comply with their policies. TopResume is a scam, that charges between $200 and $300 to "improve" your resume. The "improved resume" seems like something written by a high school student for an assignment. There was not a notification why they removed my review or what sort of policies it breached. After they removed it, many positive reviews were written by their same TopResume employees with their same kind of English language structure errors and cheesy sentences I found in the resume they provided me: "Outstandingly valuable!!" "TopResume Writing Talent is Top-Shelf." "I am very pleased with the feedback of free initial review" "Human Touch" "EXTREMELY HAPPY!" Never using this website ever again, I can see they have sold-off to the companies which produce the services and products being reviewed, very dodgy and dishonest.”
Helpful Report
Posted 6 years ago
Luis
Unverified Reviewer
“You only need to pay to Trustpilot to get a good reviews I will not trus any company using them.... they are a scammers”
Helpful Report
Posted 6 years ago
Craig
Unverified Reviewer
“Removed my negative reviews for deliveroo for being "fake". I've also noticed many of the negative reviews get removed after several days. Clearly they are more interested in money from companies than getting objective feedback from consumers.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Don't trust these sites, they're not real.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“It saids a lot when their own review ratings reflect how terrible this company and its services are on its own platform. I however do commend them for not following in Yelp's footsteps by giving themselves a high rating through manipulation.”
Helpful Report
Posted 6 years ago
Fred
Unverified Reviewer
“Don't try to sign up. They will only accept Facebook or Google contacts. They claim you sign up via an email account - but you can't. Clearly they are into data collecting. Also their reviews are so out of alignment with review companies it would appear that they are selective in what allow us to see. Avoid.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“This review of trustpilot is genuine alright and a warning to others that you can't even trust trustpilot. I wrote a frank and honest trustpilot review over a Breville cooker sold by AMAZON. Amazon did not like it.......So they pulled. Looks like AMAZON IS PULLING TUSTPILOTS STRINGS AND TRUSTPILOT IS DANCING TO AMAZON's TUNE and NOT PROVIDING THE PUBLIC SERVICE THAT IT CLAIMS TO DO!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“This company is an absolute joke, we signed up for a 35 day package over 3 years at the Ideal Home Show last year. We’ve had one holiday at Norfolk Pk, which had its problems and one at Elm Park in May this year which was ok. We booked two lodges in Elm Park for our Christmas Break. Only to be informed yesterday that the owners had withdrawn the Lodge and there was no availability. Three days before our trip, thanks! The company said unforeseen circumstances? Sorry if I buy something I expect you to honour that contact, they said we can offer u one in Devon! I believe this company is on the brink of ruining a lot of people’s Christmas holidays as they can’t deliver anything they say. Staff, including the manager give you excuse after excuse. Pass you off, don’t return calls, their customer service is the biggest Dream you can imagine. I cannot tell you how much they have ruined our Christmas as it will be the first for my wife without either of her parents after their passing. This company offers Dream accommodation, takes your money and then breaks a contact with you. Words cannot explain my rage and anger over this and they just don’t care. Some Dream!”
Helpful Report
Posted 6 years ago
Mike
Verified Reviewer
“They wait till you get some negative feedback then contact you (high pressure) to sell you the right to reply - £2000 per quarter - yer right! Then when you use their 'free' service, you get threatening calls saying you are in breach of their logo etc when the thing clearly states free and to use the logo in the sandbox. Hell will freeze over before I pay this company a penny. They are everything that's wrong with the Net working against honest people just trying to run a Business.”
Helpful Report
Posted 6 years ago
A Law Firm
Unverified Reviewer
“We were completely unsatisfied with the quality of work provided. These guys are a scam.”
Helpful Report
Posted 6 years ago
Mars
Unverified Reviewer
“This people block one of my reviews when all the "black hole"of the company was coming out of the dark.Ahhhh!!!What a hypocrites !!Where is the free of speach from the customers to tell the true!!!Well fortunately and unfortunately the web can be a big open book to express the 'blacks holes' and trash that are control by money,people ,power. The site that they own are payed by the companys and on the same time they collected information from the customers and rates. Regards from Mars”
Helpful Report
Posted 6 years ago
Atasteofcreole
Verified Reviewer
“I've been trying to leave a review on trustpiolt for weeks now! When I leave a negative review I have to re-sign up or I just can't leave a review. My email cannot be found OR it says whoops!”
Helpful Report
Posted 6 years ago
Lynne Merrilion
Verified Reviewer
“I disagree with negative remarks regarding Trust Pilot as I have personally left both good and bad reviews of companies I’ve used and they have never been removed if I’ve given justified comment not to use a certain company or to be aware I Trust Trust Pilot”
Helpful Report
Posted 6 years ago
Luis
Unverified Reviewer
“TRUST PILOT IS MANIPULATE THE REVIEWS ON INTERNET, COMPANY PAY THEM FOR THE NEGATIVE REVIEWS TO BE REMOVED IS A FAKE COMPANY”
Helpful Report
Posted 6 years ago
William Hewes
Unverified Reviewer
“The new in Fake News”
Helpful Report
Posted 6 years ago
W Ahmad
Verified Reviewer
“Trust pilot only shows fake reviews. After is compliance team authorised my vax review ... i found out it was deleted again. Many emails to the compliance team and still no response. The site is full of fake reviews. Cowboys at work!!!”
Helpful Report
Posted 6 years ago
Rich
Verified Reviewer
“Looks like mainly fake reviews. I posted a negative review of Masorini and it was directly removed. Most of the reviews are very positive which doesn’t make any sense.”
Helpful Report
Posted 6 years ago
Trustpilot is rated 1.5 based on 2,829 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request