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Trustpilot Reviews

1.5 Rating 2,829 Reviews
10 %
of reviewers recommend Trustpilot
1.5
Based on 2,829 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Avoid - a very dubious company.
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Posted 6 years ago
I know you call me 8294687892
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Posted 6 years ago
Absolute joke of a fake ratings site. I chose a company for a HDD recovery based on reviews as I had little experience. It turned out to be a pack of scammers that's now causing me no end of grief. Unsurprisingly, they have hundreds of near identical glowing trustpilot reviews, many of them with the same spelling mistakes duplicated across many reviews. Since then, a builder friend of mine has explained that the site is a joke and 3/4 of their positive reviews were paid for. I wish I'd known that then.
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Posted 6 years ago
These people work in cahoots with the companies and remove any reviews that don't suit them. Absolute rubbish,don't trust them.
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Posted 6 years ago
I have spent quite atime reading and exploring Trustpilot reviews. They are not to be trusted. they remove bad reviews and work with the offending companies to keep their scores up. Trustpilot ....not fit for purpose.
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Posted 6 years ago
Terrible platform, don't trust it and not all truthful reviews as sales are not verified on organic reviews. Perfect for revenge seeking individuals because most people don't actually care about leaving positive reviews, me included. Got it saved on my pc as Don'tTrustPilot!
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Posted 6 years ago
I submitted a bad review about Fastprint. It was put out on Trustpilot initially but has since been removed. I compared the reviews for Fastprint on Trustpilot and Google. They are chalk and cheese.
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Posted 6 years ago
I wrote review about a company that did not have good customer service. Since my review was not favourable to the company that was not published. Second time when my review was good, it was published.
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Posted 6 years ago
Had dealings with an awful company (broken product, said they would send replacement but didn't, then failed to give refund), so left poor feedback on Trust Pilot for them. As a genuine customer my review was valid, and appeared on their site for a while. However, Trust Pilot subsequently removed it at the request of the awful company, and refused to reinstate it without proof of purchase. I was unable to do, as that had been deleted months before after I was refunded by credit card company (took over a year to get that far, as the awful company kept making numerous re-delivery promises, which were never kept). Wanted to warn other potential customers about them, but was now unable to do so. So many unfavourable reviews are removed, that the real nature of a company is not evident to customers. So Trust Pilot is actually a waste of time to genuine consumers !.
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Posted 6 years ago
They work with companies to generate false reviews that are favorable for the paying compact. Just know that trustpilot = lying review.
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Posted 6 years ago
A very untrustworthy review platform.
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Posted 6 years ago
I tried to write a bad review for a bad company that stolen my money on Trustpilot but they are able to delete it all the time! So is not a true review rating what we can see about the company!! The results is that there is a huge majority of positive reviews and write a bad review required a long time that usually becomes wasted because the review will be deleted!! Trip advisor is much better and realistic.
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Posted 6 years ago
If I could give zero * I would reviews just not right being paid I think Trust the review center seem to be a lot more open and true Not employes .Look at insure and go reviews by TP then the review center The difference is amazing
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Posted 6 years ago
Poor system, which isn't geared to help either businesses or consumers! Consumers are able to leave a negative reviews every single day for the same single service. Also if you respond to a negative review it will generate another negative review if the consumer replies, so one issue can culminate in multiple reviews. Although multiple reviews do not count to your overall score, they still show as individual reviews so it actually makes it looks like you have more negative reviews than you actually do, which makes the system completely untrustworthy from a consumer perspective as it can negatively portray a good business (like ours)
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Posted 6 years ago
Trust pilot are like a cancer on your business. If you work with them, it is almost impossible to get out of the contract and they go legal. We called them on a recorded line to cancel the contract, they continued the contract and took legal action to extract another years income. then we wrote to them (recorded delivery) not enough, year two they went legal again to continue the contract. The only way to get out of a contract with them is to fight them in court. A terrible company with a terrible product. nobody trusts trust pilot reviews. They spend most of their energy taking legal action against their own customers. Avoid at all costs, these will destroy your business like a cancer.
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Posted 6 years ago
I believe the T.pilot lack serious credibility. Their compliance team is even full of further nonsense even after you submit rebuttal documentation. I strongly urge you not to part with your hard earned money on online site endorsed by T.pilot, as these company pays them for mostly putting up mostly positive reviews, you will never see the real gutter stories + reviews for these despicable online companies as that where they get their actual revenues from, and not from you, the consumers.
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Posted 6 years ago
I posted a bad review about Formula1 Autocentres and all they had to do to remove it was report me to trustpilot as not being genuine. My bad review was removed and i was asked to provide proof. I provided proof but they failed to re-post my review. I doubt trustpilot will be able to fool the public for too long with this type of behaviour.
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Posted 6 years ago
I have submitted several reviews to the website but only the positive ones seem to appear????
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Posted 6 years ago
They sent me the email saying "www.cheapoair.com has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline. We’d like to verify your experience so we can put your review back online. Help us do that by sending documentation showing your buying or service experience with www.cheapoair.com. All you need to do is:" www.cheapoair.com knows exactly who I am based on the info provided. But so called "Trust" whatever, something like "Pilot" , requested to provide the info that will disclose my personal info to the whole world. I think I should send them my bank account and a pin to it in order to put put my review back online. Such a useful and not trusted website ("pilot").
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Posted 6 years ago
Don't trust the pilot, are only contributing to why Great Britain is on it's knees, jacking up the profile of companies that are profiting whilst abusing the customer and being promoted using shatpilot, There is an abundance of proof regarding why Trashpilot are not a trustworthy organisation. Don't be a sheep and be taken in by their cow dung!
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Posted 6 years ago
Trustpilot is rated 1.5 based on 2,829 reviews