Trustpilot Reviews

Name: Trustpilot
Rating: 1.35

1.4 Rating 2,618 Reviews

8 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,618 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 13th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a bad company if you cant handle a bad review from reviewer then please no need to get our review on particular products”

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Posted 1 month ago

“Excellent services”

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Posted 1 month ago

“Unfortunately I cannot trust trustpilot anymore, they deleted my bad review of an Energy Company sending unsolicited letters and blocked my account.”

Helpful Report

Posted 1 month ago

“If they don’t agree with you, they will delete your review. I’ve watched the little mermaid. That was terrible, so I’ve left a review about it. A day later I’ve got the email that my review has been deleted.”

Helpful Report

Posted 1 month ago

“Trust pilot took down a 5 star reviews I gave, for no reason. I had proof to show that I was their customer. This didn't make any difference to Trust pilot. This makes me think they may be biased towards/against specific reviews and businesses.”

Helpful Report

Posted 1 month ago

“They claim I am not a real person writing a real review and that I am not with the company I was reviewing. The company told them to take it down so they did and asked me for evidence to prove it is real. Despite showing bank payments, emails from the company themselves and a screenshot of what my review was about (logged into the companies website!) They confirmed that despite the evidence shown that I and my review is fake. When I asked them how they can say I was not a real customer they advised they cannot tell me what specifically the company has said which goes to show they don't actually have any evidence at all as they would show it like i showed mine. Trustpilot is dishonest to consumers and protects companies which is completely against what they claim to be, independent and trustworthy. Not a service that can be trusted at all and if they truly didn't moderate reviews or take them down at the request of companies as it states on line that they do not, then why would my review be in question? All lies to protect companies and real consumers are not able to warn other potential consumers of real issues so they can make informed decisions. How trustpilot is even running at all let alone under that name is crazy. Cannot be trusted at all.”

Trustpilot 1 star review on 3rd April 2024

Helpful Report

Posted 1 month ago

“Trustpilot is not trust worthy anymore. They asked our team to get join premium services for our company we thought of not spending on them. They started removing reviews of our genuine clients. They keep and manage reviews for the companies who pay for them”

Helpful Report

Posted 1 month ago

“Relating to Furniture Village reviews on every other review site FV is lucky to get ** , my experience would be * had to fight all the way to get refunded on faulty furniture, just look at complaints on Facebook "let down by Furniture Village" it's disgusting how they are allowed to continue as retailers.”

Helpful Report

Posted 1 month ago

“I WOULD NOT TRUST TRUSTPILOT A LOAD OF DRIBBLE THAT YOU CANNOT LEAVE A HONEST REVIEW ALL REVIEWS ARE LIES MADE BY TRUST PILOT”

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Posted 1 month ago

“Quotex very nice platform,quotex very easy and binary trading app . Quotex wow amazing platform.love you quotex”

Helpful Report

Posted 1 month ago

“Trust pilot was good and then they went wrong. I have given them proof of a website that kept my ten dollars and they didn’t believe me. I gave them proof and still they didn’t believe me. Is this fair? No. I don’t understand what is wrong with people today. What kind of proof do I need for them too believe my truth. I will never give another feedback again on Trustpilot again.”

Helpful Report

Posted 1 month ago

“Trustpilot start removing the negative reviews for ransom Since June 2023 It seems that TRUSTPILOT decided to make money from our reviews by asking for ransoms from the companies that have lower stars reviews to delete the negative review for a money profit to TRUSTPILOT. this is the only reason I can think for which TRUSPILOT removed my negative review of Wells Fargo even after I presented multiple evidence to prove my review was legit. Notice: my review was 100% within the guidelines of Trustpilot. Trustpilot also removed my negative review of Trustpilot as retaliation.”

Helpful Report

Posted 1 month ago

“Trust pilot will delete negative reviews for certain companies and leave the good reviews. Had this done by the . Can't trust the star rating. Or their impartiality. Even provided evidence of the service and they would not put it back up.”

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Posted 1 month ago

“They delete legit reviews. I've even provided evidence and then I noticed its cos they're an affiliate to that company! Not veery trustworthy are they!”

Helpful Report

Posted 1 month ago

“its a scam.. when im logged in.. i can see my 1 star review about ofenseite .. but when im not logged in, the website has only 1 person giving it a 1 star review in 2018! . As you see in the screen shot. what a scam!”

Trustpilot 1 star review on 25th March 2024

Helpful Report

Posted 1 month ago

“They delete all the good reviews just to make you to pay”

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Posted 1 month ago

“I find it incredible that Trustpilot allows anyone to create an account in a Company's name without the Company having any knowledge of the account and therefore having no way of replying to the reviews, unless they are made aware of them by a third party. How can this be right? Surely Trustpilot should have the common decency to let the Company know. This leaves Trustpilot open to accounts being created by disgruntled customers who haven't had their own way (rightly or wrongly). There are many fake reviews on Trustpilot for our Company which are not only untrue, but libellous, we have successfully had the same reviews removed by Google as they accepted the reviews were libellous and untrue. These reviews are damaging our business and we are looking into taking further action against, not only Trustpilot, but the people who have left the reviews. It seems Trustpilot doesn't care and this is why it is the prime site for FAKE reviews.”

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Posted 1 month ago

“The best platform in the world qoutex platform is very easy to use It is an honest platform that has speed and safety in withdrawing and depositing”

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Posted 1 month ago

“You blocked my account protecting evildoers!! Correct your system that does not allow you to write, correct and update reviews!!”

Trustpilot 1 star review on 24th March 2024

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Posted 1 month ago

“I am leaving this review for Skew78 Who is great at account making and has a great attitude towards customer service he will make sure that you have what you need and he is very helpful and friendly so with this review I hope his rating shoots through the roof”

Helpful Report

Posted 1 month ago

Trustpilot is rated 1.4 based on 2,618 reviews