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Trustpilot Reviews

1.5 Rating 2,827 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,827 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Anonymous
Unverified Reviewer
“Scam business”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Trustpilot is anything but trustworthy! I have just had 2 reviews removed as they “could not be verified” even though I can provide receipts that prove that I have used the companies involved. One was very positive and one was negative but both got removed. Trustpilot are not a good source of credible information”
Helpful Report
Posted 1 year ago
Richard Hunter
Unverified Reviewer
“TrustPilot systematically delete my genuine reviews and keep thousands of obviously fake reviews on their site. I hope no trust in TrustPilot.”
Helpful Report
Posted 1 year ago
Michael Duly
Unverified Reviewer
“Do not ever rely on trust pilot. I only ever used them to write about bad experiences that I'd had with companies. All were honest reviews that could be backed up with saved digital evidence. They removed every review claiming it was questionable integrity. They will only ever carry good reviews.”
Helpful Report
Posted 1 year ago
Pgibbyuk1
Unverified Reviewer
“Their system for checking genuine reviews is totally broken. Just had a few emails which have said my reviews have been reviewed and they are of course genuine! How is this even allowed?!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Imran was really nice person helpful I highly recommend sumup”
Helpful Report
Posted 1 year ago
Rizvi Hasan
Unverified Reviewer
“This is trusted broker. Amazing experience with this app. I feel so happy to using this broker. Thanks quotex love you.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Their fraud detection system is flawed. They just removed my genuine review. I even sent them proof of how real and genuine I am. But even their human chat support would side more with the decision of their bots than the real person they're chatting with. They've broken people's trust. The irony.”
Helpful Report
Posted 1 year ago
Sarah
Unverified Reviewer
“Every time I put a genuine review on Trustpilot they take them off I have proof that my reviews are genuine but they just take them off and you can not appeal to them this review site only puts reviews on that fit its own agenda it is not independent”
Helpful Report
Posted 1 year ago
Zamocny
Unverified Reviewer
“Company operates on fraudulent practices. They advertise completely unrealistic conversion rates and effects, offer basically 0 support to fake and indemnifiying reviews. They agree on a paid plan for a specified period of time, then to renew it without your consent (or even informing them several weeks prior you never agreed to automatic renewals and want it canceled) Stay away if you want to collect only genuine reviews for a legitimate business”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Trustpilot is unable to vet fake reviews so it useless in providing genuine reviews. My company has negative reviews for products l dont even sell @Google why do you give this platform accreditation?”
Helpful Report
Posted 1 year ago
LADYBIRD
Unverified Reviewer
“VERY UNHELPFUL AND LAZY. Members of staff have caused my best friend a lot of grief. I am a witness to thier unprofessional and atrocious behaviour towards such a lovely person. SHAME ON YOU! 🤨🧐🤔”
Helpful Report
Posted 1 year ago
PAULA DORAN
Unverified Reviewer
“My advisor name: Mr A Szparaga-Clinton. Advisor Number: 118340 Order Number H1513. System Order Number: 306325273 An excellent experience from start to finish. A friendly advisor who took his time both with me choosing and fitting my roller blinds. Worth every penny. Thank you”
Helpful Report
Posted 1 year ago
Swifty
Unverified Reviewer
“They delete reviews its annoying”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“This company also deleted my negative review on a so called company modelsportrc.it .I have proofs from the bank Aidexa that modelsportrc.it received the money.Never send me the products claimed that didn't receive the money and still the modelsportrc. it scams people around the world.But TrustPilot is covering them up by deleting negative reviews so new consumers don't realize that will get scammed.I send them proofs but obviously Trustpilot doesn't care if their client is a scammer because they get paid by them.Trustpilot threatened me that they will block my account on their platform because I wrote negative review on my authentic experience.Eventually they blocked my account...”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Trustpilot refuse to take ANY false reviews of a business page unless you are paying them. I thought trustpilot was meant to be able raising the profile of companies, and allowing them to grow with positive reviews. Now, I do understand that some people may have a bad experience with a company so will write a bad review. But for trustpilot to allow reviews that are false and that are targeted at a company that isn't even trading when the review is made it atrocious.”
Helpful Report
Posted 1 year ago
Adam
Unverified Reviewer
“They say you can give honest opinions but when you do they flag it, problem is the negative reviews are normally the most honest but taking that away from people means that the public can not get a true and honest opinion on a company based off real experiences. Nothing trustworthy about the company that removes reviews that don't fit big company narratives.”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“You can't speak your truth Trustpilot flag everything”
Helpful Report
Posted 1 year ago
Trust Pilot User
Unverified Reviewer
“What is abuntantly clear is that Trust Pilot has relationships with certain companies. On four occasions over the last two years, I have had my account deleted by Trust Pilot: - There is no problem writing good review on any company. - There is no problem writing bad reviews on certain companies, usually smaller in size. - However, anytime you write a review on what appears to be their 'partners' they delete your account. Also last time I wrote a review about Trust Pilot. It was respectful, and well documented. And yes guess what? That's right, account terminated! What an absolute scam Trust Pilot is! It's amazing it gets away with this.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“They just aren't reliable”
Helpful Report
Posted 1 year ago
Trustpilot is rated 1.5 based on 2,827 reviews
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