Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 3,052 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 3,052 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 16th March 2026

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a member of Trustpilot for some years. Leaving aside the frequent bugs on the site, many of which were never fixed, the way the site is managed is appalling. One well-known UK computer building company is renowned for threatening people who post bad reviews. People post low rated reviews and a few days later, they are often gone. I posted a 3*** review and was threatened by them with legal action. Trustpilot claim they take this behaviour very seriously, yet when I reported this company and provided solid evidence of their unlawful behaviour in the form of emails and documents, Trustpilot did nothing. They couldn't even be bothered to reply aside from an automated email saying my information had been received. A few months later, I posted an unrelated review - very balanced and factual with no bad language or anything controversial - and two hours later received an email from Trustpilot saying my account has been suspended and, "As part of our efforts to ensure that all Trustpilot reviews are genuine, we have customized software that detects unusual activity on our platform. In this case, our software has flagged that at least one of your reviews is likely to be spam. We take this very seriously." So there you have it. When Trustpilot-registered businesses (who pay a fee to be on there - I wonder if that has any bearing on the matter) indulge in reprehensible and unlawful behaviour, Trustpilot do nothing. But when you post a perfectly ordinary review Trustpilot takes this 'very seriously' and ban you without even contacting you first. Zero integrity, a really terrible bunch of people.”

Helpful Report

Posted 3 years ago

“I have had an account with Trustpilot for at least 15 years and have written good reviews about companies and bad reviews about companies. Recently they wrote to me telling me my account had been deleted as I am "a spammer". I can only assume this was because I wrote three negative reviews about a services provider company which I paid to have a "club card membership" with and which they are continually not providing the service I paid for. I have left many reviews with Google and keep receiving emails stating my reviews are "useful to 10,000 customers". I can only assume Trustpilot is being bribed by some companies that they feel they can delete my totally legitimate review.”

Helpful Report

Posted 3 years ago

“I am agree 100% was write twice negative truly reviews about Revolut bank trading in trustpilot. They keep my review for couple days and later on remove without any reason. Yes the big company paid fro positive reviews. Do not trust trustpilot”

Helpful Report

Posted 3 years ago

“They manipulated by company's they deleted bad reviews don't use them”

Helpful Report

Posted 3 years ago

“Are you a business thinking of signing up for Trustpilot? Be aware that they increase the price massively every year. This year's trick was particularly underhand - they limited the number of review invites that you could send out (we've been with them for years and it was always unlimited) and forced you to pay an extra £75 PER MONTH (discounted from a ficticous £150 apparently) in order to allow unlimited invites again. Service is useless without this feature so its just a blatant rip-off. I'd stick with Google reviews unless you have a large budget! (almost £3500 per year!). When you try to cancel, they threaten you with putting you back to contract rates for a year which is actually double that! - What a horrendous firm to deal with - disgraceful and cynical profiteering within long-standing customers. I'm appalled and happy to provide the email chain evidence of everything claimed above!”

Helpful Report

Posted 3 years ago

“Was the victim of illegal marketing and other deceptive activity by a big company. Trustpilot revoked my review unless I gave in to a demand by the company for my address and other personal details!”

Helpful Report

Posted 3 years ago

“All the feedback is bought, not a trustable site to check reviews. There are companies you just can't leave negative feedback it's always removed. It is auto feedback set to be always positive. Each 20 positive for example someone will be allowed to give negative to looks real but it's not. Some companies have 4.5 stars on trustpilot and thn all other websites they have 1/2 stars. XD”

Helpful Report

Posted 3 years ago

“Trustpilot integrity team have emailed to say they have suspended my account and deleted all my reviews without so much as consulting me prior. It’s an absolute joke. I have left so many reviews and can’t believe they can actually do that. It seems an incredibly dodgy practice and particularly underhand as they didn’t even let me know before doing it. I am particularly annoyed they have deleted all my years worth of reviews as I would assume there’s no way of getting them back. What a ridiculously extreme overreaction from them and they aren’t clear why. If I had known this would happen, I wouldn’t have reviewed through their site.”

Helpful Report

Posted 3 years ago

“the worst. run in the opposite direction if they're involved.”

Helpful Report

Posted 3 years ago

“My 3 reviews have been deleted although 2 were positive and only 1 was negative. This despite me providing the proof they requested. My reviews were honest, therefore I question what has Trustpilot gained from deleting them????”

Helpful Report

Posted 3 years ago

“Exactly the same as "SUE" below. Do not trust this company. If you complain about another company they will say. 1. The company that you are reviewing wants your information it's truly up to you. 2. Then turn around and say we will take down your review if you don't submit documents. What a joke of a company. They need to be boycotted.”

Helpful Report

Posted 3 years ago

“Just rubbish”

Helpful Report

Posted 3 years ago

“My team and I got banned from this service. We have been collecting reviews for several years and our rating was 5 stars. We didn't break the rules, got a racial ban”

Helpful Report

Posted 3 years ago

“hi folks DO NOT use park&ride manchester they are scammers they charge to take you and from the airport YOU have no choice but to pay contact your bank and open a dispute to claimyour money back. look up there reviews”

Helpful Report

Posted 3 years ago

“Do not trust this company. If you complain about another company they will say. 1. The company that you are reviewing wants your information it's truly up to you. 2. Then turn around and say we will take down your review if you don't submit documents. What a joke of a company. They need to be boycotted.”

Helpful Report

Posted 3 years ago

“There is no point in reviewing on that site! as soon as the reviewed user reports your review, trustpilot deletes it!”

Helpful Report

Posted 3 years ago

“It isn't a sowtware that delete your review it is just an corrupt system”

Helpful Report

Posted 3 years ago

“Beware! A Seven Seas Worldwide is a serious scam! They keep both your money and goods! A huge number of the positive comments on Trustpilot are obvious fake ones. The negative comments are often removed by Trust Pilot as Seven Seas initiates it by telling them lies. So, do not trust Trust Pilot, too! They do not care about that. They do not care that Seven Seas use dirty practices such as blackmailing customers and stealing their boxes.”

Helpful Report

Posted 3 years ago

“Dänische-Mafiosi Verein die Betrügerische Absichten verfolgen”

Helpful Report

Posted 3 years ago

“i agree, trustpilot is just a money making scam site, they remove honest negatives and are paid by businesses to leave fake positives on the site, even when you provide proof that a postive review is fake, they still do nothing”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 3,052 reviews