Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 2,960 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,960 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 29th December 2025

Darren

Nicole O'Brien

Trustpilot 1 star review on 20th December 2025

Milo Taylor

Trustpilot 1 star review on 14th December 2025

Zechariah Breitenberg

Trustpilot 4 star review on 7th December 2025

Lumin

Trustpilot 2 star review on 5th December 2025

Benson Bally

Trustpilot 1 star review on 4th December 2025

Sandra

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This site is fake. Send you a code to verify. No code nothing trustpilot is corrupt. Need to be taken down.”

Helpful Report

Posted 1 year ago

“Subject: Urgent: Request for Review Reconsideration . Dear Trustpilot. I trust this message reaches you in good health. I am writing to express my concern regarding the recent removal of my review for www.mcluck.com and to formally request a reconsideration of this decision. I acknowledge Trustpilot's commitment to maintaining the integrity of its platform, and I appreciate the measures in place to verify the authenticity of reviews. However, I wish to emphasize that my review was based on a genuine, first-hand experience and was accompanied by witnessed evidence. I believe my contribution aligns with Trustpilot's guidelines and serves the community by providing valuable insights. To facilitate the verification process, I am open to providing additional information or addressing any specific concerns you may have about my review. Below are the details related to my case: - Case ID:you know. - Review Date: [Date of 1/30/2024] - Review Content: about mcluck.com I urge you to reconsider the removal of my review, as I am confident it complies with your guidelines. I am committed to cooperating fully and promptly to resolve any concerns you may have. Additionally, I would like to bring to your attention that, as a Google Guide with a substantial audience of 450,000 views on my reviews, I am inclined to share my experiences on other platforms, including Google. I believe the transparency of my feedback can contribute positively to the online reputation of businesses. I trust that we can resolve this matter amicably, and I appreciate your swift attention to this request. Thank you for your understanding and cooperation. Sincerely, [Timothy haney”

Trustpilot 2 star review on 31st January 2024

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Posted 1 year ago

“You are the best of the best what you do to help us all we ❤️”

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Posted 1 year ago

“Real love spell caster that works to bring back an ex lover. I just got my husband back through the help of a genuine love spellcaster Professor Derrick. Ever since Professor helped me, my Ex Lover is very stable, faithful & closer to me than before. You can also contact this spell caster to get your relationship fix 👇 WhatsApp +2348139025335”

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Posted 1 year ago

“Leaving a review on trustpilot is a waste of time. They will argue it each time and demand more information or threaten to take the review down in 3 days. Even when you provide all the information they have asked for they will argue on behalf of the company. I don’t know if they get paid by them. They don’t seem impartial or in your side. Their staff seem incompetent and lack comprehension. They even removed all my reviews once off their own backs. I had to argue to get them back to which is a joke. For what they do their incompetency is shocking.”

Helpful Report

Posted 1 year ago

“I have always been happy to leave reviews on trustpilot both good and bad but recently i left a review posted it, tried to edit it and it didnt read right so thought hey delete republish it typed up better but with all the original date and info as per the original post, i then go to log in to Trustpilot today and says my account suspended. I can find no emails, no correspondence saying they were going to suspend me and why. Im a bit perplexed and confused as to why as a honest genuine reviewer that iv been suspended, at nearly 59yrs old so this suspension thing is all new to me. Maybe trust pilot will reply to my contact message i sent them via their website today and explain why this sudden suspension. All review posted by me are accurate accounts of what has happened both good and bad so cant work out whats happenned.”

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Posted 1 year ago

“They are not legit. Waste of time.”

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Posted 1 year ago

“Left a genuine review about a bus company over 6 months ago, receive an email from trustpilot giving me three days to supply the reference numbers etc. from over 6 months ago for a bus journey or my review will be deleted! Why would I even have retained this?!”

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Posted 1 year ago

“Annoying. Can’t write a review about some service without logging in or giving your informations.”

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Posted 1 year ago

“Utterly disgusted by their commercial blackmailing behviour. As a business owner, we have over 13,000 reviews collected on Trustpilot. We decided to share the snippets of our OWN CUSTOMERS REVIEWS on our website, without using any of TP logo or copyright, they come back at us saying for us to keep our OWN CUSTOMERS REVIEWS on our OWN WEBSITE, then we need to pay tem a premium on our subscription. Disgusting. We surely refused, then they put a banner on our profile saying we are misleading our customers... How on earth is this even lawful. We cancelled our subscription on this dodgy money grabbing business and will be moving to another review collection site. Somewhere more ethical. If you are new to this wholething, you better off going somewhere else and collecting your reviews there. Dont even share this site with your customers or clients.”

Helpful Report

Posted 1 year ago

“I had a bad experience with Trustpilot removing reviews that didn't suit the company that must be paying them to monitor this.”

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Posted 1 year ago

“The worst company for small businesses. They hold them to ransom and extort big sums of monthly payment. SAY NO to Trustpilot”

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Posted 1 year ago

“I wrote this about a company. "They operate in violation of the GDPR." After that, Turstpilot immediately suspended my user account. It seems that if you describe the GDPR in one of your reviews, your profile will be deleted immediately. (GDPR - European Data Protection Regulation.)”

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Posted 1 year ago

“Rubbish company cancelled membership you put a review on if the company don’t like it it gets took off trustpilot are fakes”

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Posted 1 year ago

“Trust Pilot knowingly publishes fake reviews that are irrelevant to the business and defamatory. This business deserves to go out of business as it has no integrity and overcharges its customers. trust Pilots are completely untrustworthy.”

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Posted 1 year ago

“I returned the faulty product to kube 3d explaining the problem I was experiencing Alex responded immediately and kept me informed of the returns process . This morning , I received the correct product and everything is fine . Excellent customer service thank you”

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Posted 1 year ago

“Robots controlling reviews, has become unreliable so God knows what review is genuine or not. Had a genuine review blocked as apparently its something to do with business review...but they don't tell me any more information. Useless.”

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Posted 1 year ago

“Trustpilot seems having a service that scamming webshops are using to get around and avoid bad reviews and make it difficult for reviewer to rate them”

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Posted 1 year ago

“They delete all the negative reviews, even though they are genuine. Trustpilot can't be trusted.”

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Posted 1 year ago

“TrustPilot suppose to be 'the' trust reviews site, one wonders. Few companies who pay trustpilot will reject negative reviews claiming it is for 'integrity'. It is notrust the pilot”

Helpful Report

Posted 1 year ago

Trustpilot is rated 1.4 based on 2,960 reviews