TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 973 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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English

“Great on the phone, I wish we did not have to make appointments. Great support”

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Posted 1 year ago

Thank you for your kind review Michael! We're glad to hear you have had a great experience with TurboTenant. We appreciate your feedback and are currently looking into implementing appointment support within our platform. Your satisfaction is our top priority!

Posted 1 year ago

“I love it 🥰”

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Posted 1 year ago

Thank you for the fantastic 5-star review! We're thrilled to hear you have had a great experience with TurboTenant. Your support means the world to us!

Posted 1 year ago

“The program does a great job with managing leases and payments what's missing for me as a property manager is the ability to set up and schedule sending reminders to my tenants to change AC filters and other necessary maintenance items.”

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Posted 1 year ago

Thank you for your feedback and the positive comments about our lease and payment management. We appreciate your suggestion regarding maintenance reminders for tenants. It's a great idea, and we'll certainly consider it for future updates!

Posted 1 year ago

“TurboTenant continues to be a great one-stop-shop! Very professional and well thought out. More “free” on-line seminars would be appreciated to keep us (Landlords) up to date on the latest laws and changes.”

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Posted 1 year ago

Hi, CJ! Thanks for your 5-star review. We are so happy you are enjoying TurboTenant. Our next free webinar takes place on the 11th and we will have much more throughout the year! Here is the link to our webinars page: https://www.turbotenant.com/education/webinars/ and make sure to follow us on social to stay up-to-date on all things real estate.

Posted 1 year ago

“Easy to work with!”

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Posted 1 year ago

Thank you for the 5 star rating, Tony! We are delighted to hear that you are having a great experience with TurboTenant.

Posted 1 year ago

“Extremely easy to use and everything is in one place.”

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Posted 1 year ago

Thank you so much Larry for your 5 star rating of TurboTenant! We appreciate your feedback.

Posted 1 year ago

“Easy to use app! Quick results, Thanks!”

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Posted 1 year ago

Thank you for your 5-star review, Mark! We're incredibly grateful for your feedback and delighted to know that our service met your expectations.

Posted 1 year ago

“Fully automates my payment processing and I LOVE IT!”

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Posted 1 year ago

Thanks for the 5 star rating, Blake! We appreciate your support and look forward to continuing to serve your rental management needs.

Posted 1 year ago

“As a Realtor in Denver, Colorado, we see many buyers building wealth by purchasing investment homes to rent. We always explain that managing the property can be as difficult as you want it to be. You can stress over it or you can simply use TurboTenant as your one stop shop. We point these investors to turboTenant first and advise them to tune into what all they offer for education and resources.”

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Posted 1 year ago

Thank you so much for your fantastic review! We're absolutely delighted to hear that TurboTenant has become such a valuable tool for you and your clients. Your endorsement means the world to us, and we're thrilled that our educational resources are hitting the mark. Here's to many more successful investments!

Posted 1 year ago

“Incorrect information on property listing, applied to a property I was never able to actually live at because it was listed incorrectly, turbo tenant refused to issue me refund or do anything to resolve this error on both their end and with the landlord”

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Posted 1 year ago

Hi Kieran, we're genuinely sorry to hear about your frustrating experience, and we apologize for any inconvenience you've encountered. Unfortunately, per our terms of service, fees are non-refundable once an application is submitted. TurboTenant does not manage property listings and if the landlord has mismanaged their listing in any way, they are fully responsible and should be contacted directly. If you have any other questions, please do not hesitate to contact us at support@turbotenant.com.

Posted 1 year ago

“It's a good program”

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Posted 1 year ago

“A great software that assists me with my rentals.”

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Posted 1 year ago

Thank you for your review! We're incredibly grateful for your feedback and delighted to know that our service met your expectations.

Posted 1 year ago

“Had a lots of interests threw turbo tenant great place to list your property for rent we use them again. Thanks”

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Posted 1 year ago

We're so happy to hear that you had so many interests come through TurboTenant. Thank you once again for choosing our services, and we look forward to serving you in the future!

Posted 1 year ago

“One tenants reversed payment caused all my other properties payments to be deposited late. Also meaning the owners receive their money very late. So bad for business. Even though their money was retrieved right away from my account, I still had to wait…….My goodness”

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Posted 1 year ago

“WORST SITE EVER!!! I've asked countless times why when i have turbotenant open on my phone does it need to have access to my microphone? There is no reason for the website to need access to my microphone. If i leave the webpage open in my browser in the background it shows that it is using my microphone and Bluetooth. Also according to my landlord he is limited to what he can allow and not allow for payments to be set up. I would suggest if your landlord requires you to use this software you find yourself another landlord because this software is terrible. Maybe someone will contact me and answer my questions and concerns i have about this software but I'm not holding my breath.”

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Posted 1 year ago

Hi Eric - we don't, never have, and have no plans to require any kind of microphone access to use our software. This sounds like it may be a device setting for you, or possibly when you're messaging your landlord they're asking for attachments like photos or videos? Our platform does not require microphone access. You can reach out to our team at support@turbotenant.com and they'd be happy to further address your concerns.

Posted 1 year ago

“The auto pay system does not work as smoothly as it should. After not receiving payments made by tenants I had to reach out to find out why. I had already provided the needed information to valid the account and started receiving payments then all of a sudden stopped. Danni was able to communicate and help - but even after that, received another request for the same information that was previously sent.”

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Posted 1 year ago

Sorry to hear you had difficulty in our system, Joseph! Let us know if we can help at support@turbotenant.com and we're happy to dig in and see what's causing the error.

Posted 1 year ago

“Good platform to get rental out to public”

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Posted 1 year ago

We're glad that you find TurboTenant a good platform to get rental out to the public. We appreciate your feedback!

Posted 1 year ago

“Nice user interface and awesome free features!”

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Posted 1 year ago

Thank you for your 5-star review! We're incredibly grateful for your feedback.

Posted 1 year ago

“Love the app, very user friendly!”

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Posted 1 year ago

“Excellent. Posts.”

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Posted 1 year ago

TurboTenant is rated 4.6 based on 973 reviews