TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 979 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I can’t find what my 90.00 dollars I paid to turbo tenant cover because I can’t get any help for a move out check list”

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Posted 2 years ago

“TurboTenant's screening process is invaluable. I've always been taught that finding the right tenants is one of the biggest success factors for landlords. Not only does TurboTenant have integrated applications that keeps sensitive info secure, they also have thorough screening reports that include income insights (so helpful when validating information on the application), credit scores, plus criminal and eviction history.”

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Posted 2 years ago

Thank you Teresa for the 5-star rating of TurboTenant! We really appreciate it :) We are so glad that you see the value of our integrated applications and thorough screening process. We understand the importance of finding reliable tenants, and our screening process is one of the best ways to ensure that landlords make an educated decision on who they rent to. Thanks again for the review!

Posted 2 years ago

“Turbo Tenant is a scam. The Apartment we tried to rent was a scam. After we paid Turbo Tenant and we were approved for the apartment, they tried to get us to sign a lease agreeing that if they sold the property we would move out of a one year lease in only thirty days. Turbo Tenant 100% sided with the landlord and refused a refund. I was able, through my credit card company to get a 100% refund. Now we are trying to get them to refund my girlfriends $55.00. Evidently I was not the only one scammed by these fraudsters. If you call them out they will claim you have violated their terms of service and block you. How is that for customer service? You were warned!”

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Posted 2 years ago

Thank you for your review, Michael. As we mentioned in response to your last public review a couple of months ago- TurboTenanat is the third-party software that a landlord can utilize to market and manage their rental properties. We do not own or manage any of the properties listed on our site. It is not unlikely for a landlord to include provisions as to the potential of a home sale, and in the future I recommend you discuss the lease terms with the landlord before applying. We wish you the best in your home search.

Posted 2 years ago

“I enjoy the screening reports and learning about the additional benefits.”

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Posted 2 years ago

Thank you, Stephen, for your 5-star rating of TurboTenant! It's great to hear that you're finding the screening reports and additonal benefits helpful.

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thank you so much, Jeff, for your superb 5-star rating of TurboTenant! We are thrilled that you have found our service to be very helpful!

Posted 2 years ago

“You are a great resource for first-time landlords.”

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Posted 2 years ago

Thank you so much Suzie for your 5-star rating of TurboTenant. It means a lot to us. We love that you are finding TurboTenant to be a great resource for first-time landlords. We really appreciate your support!

Posted 2 years ago

“My last four renters all came through Turbo Tenant. The prescreening in invaluable.”

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Posted 2 years ago

“I could remember a time when I used my tuition fee to invest in a crypto platform , thinking that I was going to make enormous profits out of it because and it looked very promising , I then invested a total of $16500 and was expecting $37000 in total return within 7 days after trading is completed , as I was told from the initial start before I even invested …. It got to the tenth day and I tried withdrawing my profit and noticed that I had been blocked from the website and couldn’t reach them in anyway , I was helpless and confused at that point but luckily enough I was able to work with a recovery hacking specialist that was able to trace back my money with the transaction hash and their wallet address , he got back my total profit which I’m grateful to him and same goes with my friend who introduced me to him , he has been working with him for over 3 years on varieties of other jobs .. less I forget .. here is his direct email contact : Elitespytech @ gmail . com and Telegram as well @ ELITESPYTECH WhatsApp|Text: +1 (440) 375 ‑ 1384 instagram: Elitetechspy”

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Posted 2 years ago

“amazing service, it makes easier to reach prequalified tenants”

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Posted 2 years ago

“Your guys are very great.”

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Posted 2 years ago

“THOUGHT WOULD GET MORE LEADS”

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Posted 2 years ago

“When it works, it's great. But, when there are problems to be fixed, it is not good.”

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Posted 2 years ago

“Thanks for helping us reach our goals of fully rented and helping with our cashflow!”

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Posted 2 years ago

“I'm still new to using the system that's why I gave you 4 stars. I had some issues at the beginning, but I was able to manage a solution.”

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Posted 2 years ago

Thanks for the review, Cesar! We hope we'll earn that 5th star from you as you get more comfortable with using TurboTenant! You might want to check out our onboarding webinar for insight on using the landlord portal (register or watch here: https://www.turbotenant.com/webinars/turbotenant-onboarding-webinar/). And, you can always touch base with our Colorado-based Customer Support team via email at Support@TurboTenant.com for additional assistance! Thanks again for the review!

Posted 2 years ago

“Easy to use!”

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Posted 2 years ago

“Very good tool for easier communication between a landlord and tenants.”

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Posted 2 years ago

“Turbo Tenant does NOT VERIFY that a poser is in fact the OWNER or REGISTERED AGENT for a property to be listed. A scammer stole my pictures and all my information and claimed to be the owner, posting fraudulently on TURBO TENANT. TURBO TENANT postings go out to many other sites thus multiplying the scammer's reach. Within 24 hours, the fictious posting was taken down, but not before a person SHOWED UP ON MY TENANT'S DOOR WANTING TO SEE THE FAKE LISTED APARTMENT. The innocent victim immediately went to the local police and I reported to the FBI. BEWARE and STAY AWAY from TURBO TENANT!”

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Posted 2 years ago

Thank you for your review. I see our Customer Support Team has suspended access to the user's account, and have removed the fraudulent listings from our syndication feed. We appreciate you reporting this bad actor, and are continuously working to improve TurboTenant for landlords and renters.

Posted 2 years ago

“It was a good experience. I place my house on TurboTenant and next day I got it rented by my realtor. I tried to cancel my listing with”

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Posted 2 years ago

Thank you for your wonderful 5 star rating, Terry! We're so glad that TurboTenant proved to be a great experience for you. It's great that your house was rented so quickly! We'll be sure to pass along your feedback regarding the cancellation process- for assistance you can always reach out to our Colorado-based support team via email at Support@TurboTenant.com!

Posted 2 years ago

“Great getting a lot leads very helpful Thanks Tony Varaksa”

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Posted 2 years ago

Thank you, Tony, for your fantastic 5-star rating of TurboTenant. We appreciate your continued trust in our service and are glad you're getting such great leads. Thank you for being a loyal customer!

Posted 2 years ago

“Very satisfied”

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Posted 2 years ago

Thank you, Neda, for your 5-star rating! We appreciate you taking the time to share your experience and we're glad to hear that you are enjoying TurboTenant.

Posted 2 years ago

TurboTenant is rated 4.6 based on 979 reviews