“Been trying since April to get BC and it’s been a night mare. Used to use simple health and never had a problem with them but 28 health bought them out or something like that and it’s been horrible ever since. Their prices are double. Response time is like 2-3 weeks our. Been waiting for 15 days for my prescription to be reviewed and it says 5-7 business days. Emailed them like 3-4 times before I got a generic response that didn’t help. DO NOT RECOMMEND!!!!”
“If I could give less than 1 star I would. do not want anything to do with this horrible company. I didn't receive a response for 10 days and have been trying to get ahold of them for weeks before that. They only respond once every couple days and they respond with a new person every time and that person doesn't know what you need or want so the conversation just starts over again. Ridiculous. And tried to charge me $240 for one packet of birthcontrol! Absolutely unprofessional. I will NEVER use this company. Simple health was so amazing. So disappointing.”
“Absolute trash. I asked for them to pause my membership — which they force you to email and request each month because there is no option to pause for multiple months at a time — and they processed my order anyway, basically charging me for birth control I didn’t need. I sent MULTIPLE emails to customer service via multiple channels, just to get zero response. Eventually, after maybe my 6th or 7th email, someone contacted me saying that my account would be cancelled — as if that was some kind of remedy for the situation??”
