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Twinkl Reviews

4.8 Rating 1,353 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Customer service is very kind and helpful. I had to cancel my membership because I was no longer teaching. The customer service lady, Natalie, helped get my refund for the previous month since I didn’t use my membership and promptly assisted my needs. I would recommend Twinkl for resources any day of the year!
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Posted 4 years ago
Quick response and refund was given with no problems.
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Posted 4 years ago
Very useful resources. Highly recommended. Interesting and original topics.
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Posted 4 years ago
great and super fast help
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Posted 4 years ago
I have just been in touch with Twinkl customer service regarding renewing my subscription. I was given prompt and constructive advice. Great service!
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Posted 4 years ago
very helpful service
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Posted 4 years ago
Ashley responded to me in no time and provided all the support I needed to a specific detail!! Showed such a lovely and kind gesture and was so willing to help me :) I would be always grateful to you Ashley and thanks for wishing me good luck for my interview!
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Posted 4 years ago
Joe replied to my query within minutes and was really helpful with a solution.
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Posted 4 years ago
Rachel responded to my query really quickly! Very efficient and helpful! Thank you
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Posted 4 years ago
Very responsive, polite and helpful. Kim dealt with my query swiftly and professionally. Thank you!
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Posted 4 years ago
Twinkl is an amazing website, which has everything needed as materials needed for Ks2 students. Ashley in the customer care was a great help today and I truly appreciate the Twinkl Team efforts. I totally recommend it.
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Posted 4 years ago
It was so simple, I told them I was looking into making a kindness poster… and they did the rest! With in a few hours, I had all my resources! They knew exactly what I needed, I got posters, pictures of negative & positive forms of kindness. I am all sorted !!! Thank you so much.
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Posted 4 years ago
Excellent resources....the way they support and help.....is awesome...twinkl really helps and make our planning more easier and satisfying....
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Posted 4 years ago
I love the experience the site is amazing with a lot of ressources and a lovely customers services,I advice every one to subscribe and enjoy thank you
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Posted 4 years ago
Twinkl is a fantastic resource and i highly recommend it for those who are teaching or merely want to interact intellectually with their children at home. I signed up for the full package and the amount you get for what you pay is incredible! This has helped on so many occassions. It truly is fantastic.
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Posted 4 years ago
Em was quick to sort out the problem. Much appreciated!
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Posted 4 years ago
Query answered quickly and my problem sorted by Ems cares. Thank you
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Posted 4 years ago
Twinkl are so quick to respond to any queries and provide excellent customer service! Georgia was quick to help me and was very friendly! Thank you.
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Posted 4 years ago
Today I used the online chat to talk to customer services about my account.Georgia was extremely helpful, looked into the problem and sorted it out within minutes. I can't fault the service or the quality of the resources. Thank you.
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Posted 4 years ago
I have found the customer service second to none. Twinkl told me they would suspend my account during lockdown and add 6 months when I started using the site again. They have been true to their word. I have not been in gainful employment since last October and as a Supply Teacher …this has been a great help. Really appreciate it. Thank you Twinkl!
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Posted 4 years ago
Twinkl is rated 4.8 based on 1,353 reviews