“Friendly and helpful staff who usually respond right away so no issues there. The content seems highly disorganized with vast quantities of outdated materials with little academic relevance. There is some very nice material such as the Beyond English comprehension units but these arenโt numerous so having a monthly subscription and not getting more targeted content seems unfair. Would like to see more in depth focus for grades 7-10 such as detailed reading comprehension with sets that not only have short answers and vocabulary but also fill in the blanks, vocabulary similes, true false etcโฆ. Having 10 comprehension exercises on ghosts clutters the site and is really not an interesting topic to Devote so much content on. Definitely have the capabilities in place for redesigning the website and content, focusing more on quality than quantity.”
“Excellent, efficient service received after a query about my membership. I was not able to reply immediately and this was followed up when I did not respond. Thank you Heather and Emma for your efficient assistance!”
“Customer service is very quick to respond. I could not find a resource and they pointed me to the right direction. Very happy that my school district has not blocked Twinkle resources and highly RECOMMEND to use their site for additional resources for your classroom.”
“I use these resources ALL THE TIME, they are just so useful! Ends up being great value for money. I also received excellent customer service from Andrew when I had an enquiry. Thank you Twinkl.”
“Whilst trying to work out a missing template and not getting anywhere on my own, I went to the care centre and even though I am in a different country, I was able to get assistance really quickly. I got the template sent to me easily and then while I was there I asked another question about getting a black and white template for a different task. The lady said it wasn't there but would get their team onto it. About 2 minutes later, I received an email, where they had found what I was looking for and then emailed it to me. It was such great service. I am a full member and come to this site first for most of my teaching requirements and it never fails to give me something. It is the best money I spend on a subscription. Thank you very much Twinkl and all the people who assist.”
“Twinkl has been so supportive! I accidentally created two accounts (completely my fault), which saw me paying double the price. As soon as I realised, they were very happy to refund me the money for one of the accounts, knowing it was no fault of their own.
As a teacher, I also find their resources to be the best, most detailed and curriculum based resources out there.
Iโll be a member for many years to come!”
“Twinkl is an amazing site for educators because it provides a wide range of user-friendly resources. I have always found what I am looking for. Recently I had a query and it was dealt with promptly, efficiently, and in a friendly manner. I would highly recommend this site to educators like myself! Keep up the awesome work Twinkl team!!”
