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Twinkl Reviews

4.8 Rating 1,267 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
I am really grateful to Georgia for helping me to retrieve my account (I couldn't remember my email, my password, everything!!!) thank you so much Georgia T. Regards, Joanne
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Posted 3 years ago
Wonderful service! The customer care team are great at investigating queries, replying promptly and providing in-depth answers.
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Posted 3 years ago
Great customer service team. Love how many free stuff they have. I've especially enjoyed using Twinkl's collaboration artwork with the students. Students always love the final result. Only wish there are more Canadian content.
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Posted 3 years ago
Quick response and solved my technical problem. Thank you!
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Posted 3 years ago
I can't renew my subscription because Russia has been cut off from visa, mastercard and Paypal payments. Twinkl have been kind enough to provide my students and me 1 month of subscription for free. The learning process must go on, and I want to thank Twinkl for this kindness
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Posted 3 years ago
Twinkl is the best resource site I have ever found! They have absolutely everything you could possibly need. Their customer service team is incredible too. They are quick to assist and fix any problem!
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Posted 3 years ago
Thank you for persevering when I had a problem with account! Feared I’d never get back up & running but your team solved the problem!
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Posted 3 years ago
I am a primary school teacher currently on maternity leave. Apart from using twinkl regularly while teaching, my review is in relation to their amazing customer service. Due to having the automatic renewal box ticket, my twinkl membership recently renewed and this years fee was deducted from my account. This was my mistake, but being on maternity leave for the rest of this year, I emailed to see if there was any possibility of a refund. Within a few minutes, I had a reply from one of their team advising that a refund would be forthcoming due to my situation and the fact they could see that I hadn’t accessed my account this year. Couldn’t ask for better service and understanding of my situation.
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Posted 3 years ago
Lou was absolutely fantastic today, helping me access my account after old email addresses and lost passwords left me a bit frazzled and unable to get on. She even extended the time I'd lost. And all with a lovely attitude. Thank you!!
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Posted 3 years ago
Pauline, at Customer Services, was superb in her swift response and support to my immediate needs.
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Posted 3 years ago
Emotions and good things I'm so happy for liking Twinkl could you get PowerPoint and colouring pictures
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Posted 3 years ago
Excellenct service.
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Posted 3 years ago
I love Twinkl! I love that it has Canadian resources on it. I just chatted with Rachel about switching my monthly subscription to yearly and I was able to purchase a 6-month subscription for one of my Instructors. I also love that I can send 'gift' subscriptions for 1 month free for my Instructors to use. They also love the resources. Thank you Twinkl. Great customer service and great resources. Patricia D.
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Posted 3 years ago
I am definitely happy about twinkl! If you hesitate, go straight for the highest subscription you will not regret at all. The team is always quick and happy to help for any request you can have. We'll done all of you. I am a returning happy customer.
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Posted 3 years ago
The team is always helpful and quick!!!!! I never have to waste time to wait for a reply! Excellent work!!! Georgia from the team is a star!!!
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Posted 3 years ago
Nat from customer service was very friendly and helpful. She assisted me with my email enquiry in a prompt manner.
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Posted 3 years ago
I spoke with Ashley and she couldn't have been any more lovely, supportive, understanding and conscientious...I felt she very much represented the colourful, kindness that the Twinkl page/company presents :0)
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Posted 3 years ago
Twinkl is AMAZING 🤩 I would definitely recommend this to teachers and parents There are many reasons for this here’s why Lots of useful resources Easy to teach with the twinkle resources Communication is fast Staff are helpful So sign up to twinkl now!
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Posted 3 years ago
Superb customer service!
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Posted 3 years ago
I have found great and very useful resources for French (and other languages) Teachers and Tutors. People care a lot about customers. Thank you very much!
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Posted 3 years ago
Twinkl is rated 4.8 based on 1,267 reviews