“The staff of Twinkl are tops! They helped me instantly and effectively with my account. The products are of high quality and easy to use. I would recommend them to anyone.”
“Liz and Rachel were absolutely outstanding in solving my logging in issue and access to Twinkl resources. After I had sent an email requesting help - late on a Saturday evening - I had a response within minutes. Liz and Rachel worked on my problem until it was resolved. They were most courteous and swift in problem solving. The whole process was easy and they made me feel so well supported. I would highly recommend Twinkl - not just for the resources - but for the professional and timely manner in supporting their subscribers.”
“Twinkl's customer service is absolutely phenomenal! Anytime I have had a concern or query, someone always gets back to me-usually on the same day. The team are friendly, helpful and patient. I use Twinkl's resources everyday and it definitely makes teaching, homeschooling and running a business much easier.”
“Twinkle makes teaching more involving and students motivated with its huge and well-planned resources. It's a great tool for teachers to enhance students knowledge and save time looking for additional material on other sites.”
“When setting up my account, I had an issue with an old account already set up with my email address. After a quick email to Twinkl, this was all sorted in a matter of minutes - on a Sunday too! Very impressed with the customer support team.”
“I am so delighted with the opportunity I had to download resources for free in February 2022. It is an amazing offer from a truly amazing company! I don't know any other company who would do this and at a time when the world is hurting and teachers are trying to prepare in school and home packs for parents this has been a memorable and truly wonderful gift.”
“Excellent resources, clearly set out in ages and key stages. Effective resources, easy to print and engaging for children. They work for parents struggling to 'home teach' during out of school periods and yet are professional enough for use in schools. Excellent. Thank you Twinkl”
“Brilliant service! I had an issue with logging into my account. I emailed in the evening expecting the response in the morning, but Twinkl dealt with the issue immediately. The response and the understanding I’ve encountered prove to me yet again that this is a brilliant team providing an excellent service for teachers/educators/parents and students alike. Well done!
My personal thanks goes to Heather!
Fantastic work!”
“Hi there. As a long distance client I was not sure my problem could be resolved however I was very wrong. Every consultant I spoke with has gone the extra mile to help me. I am so grateful to your team for outstanding service. Thank you twinkl. Hapoy customer. South Africa”
“Thanks, TWINKL! The Twinkl team is great! Amazingly useful and interesting materials, you have a choice, the help through e-mai was very kind, nice! I received help, smiles online and lots of good thoughts! Every few days, you receive a free gift resource! I warmly recommend to everyone!”
“I'm a mom of two kids, one in G2 and one in JK. Twinkl has a lot of wonderful resources that I can leverage to improve their academic knowledge and skills. Also, the customer service of Twinkl is really the best, high efficient, and can quickly solve your problem and concerns. I would recommend Twinkl to anyone who's looking for high-quality education resources for their kids.”
“I am a supply primary teacher. I have a free membership which includes “help” in the package. I wanted to buy just one resource because I can’t afford the membership just now, but I wanted to have a look at some stuff to help me with ideas for a job interview. Twinkl staff: Fed responded to me saying that they would be happy to give me three free resources of my choice and even gave me advice on which resources might be most helpful for my specific task. I then emailed with Kim and Ashley later who were very helpful in delivering what Fed had promised. Really didn’t expect this kind of support for free! Brilliant! Thanks Twinkl, Fed, Kim and Ashley! :)”
“Twinkl has SUPERB customer service!!! I needed help to download a Chinese New Year activity. As fellow teachers may know our work does not end at the end of the school day. I typed for help 8:30PM by 8:47PM Twinkl came to my rescue and easy provided help link to download. This totally made my DAY!!!”
