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Twinkl Reviews

4.8 Rating 1,267 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
I absolutely love using Twinkl. It has really promoted and guided my teaching. I have also shared my experience with my collegues and now all of us use Twinkl for worksheets, activities and intervention strategies. They have an incredible team and are always ready to help and assist. Highly recommend.
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Posted 3 years ago
Just got in contact with their support team as I was trying to login using the wrong email. Even though the mistake was mine they were really understanding and patient and sorted me out. 10/10
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Posted 3 years ago
Requested a specific worksheet just before Xmas AND they made it, emailed me and I am using it tomorrow… such great service! SEN teacher needing very specific Items…
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Posted 3 years ago
Never use this company. Still awaiting refund months down the line even after promises
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Posted 3 years ago
Really quick to resolve my problem
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Posted 3 years ago
I had made a mistake and made duplicate accounts. Twinkl fixed the problem straight away and them transferred the payments into one account so I wasn't out of pocket but then had a credit for the next five months. Loved it.
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Posted 3 years ago
Thank you Louise for the excellent service and providing a solution to my non-standard query. I really appreciated your help.
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Posted 3 years ago
I contacted Twinkl today with regards to a resource that I really wanted and the response time was sensational. Georgia Cares was very helpful and she passed my request on immediately - which was successful in a short space of time. I am very grateful and cannot recommend Twinkl highly enough! ✨
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Posted 3 years ago
Excellent customer service!
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Posted 3 years ago
Great service from Sarah with such a professional approach and much detail. They promptly answered my questions over the Christmas holiday period, which was above expectations. Thank you!
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Posted 3 years ago
The service provider Georgia was most helpful in resolving my problem and sorted additional issues.
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Posted 3 years ago
Quick response and very helpful.
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Posted 3 years ago
Very accurate and quick response using the Chat assistance. I have NO reservations recommending Twinkl.ca
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Posted 3 years ago
The Twinkl team just go above and beyond to please their customers and always very helpful. Fantastic range of resources.
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Posted 3 years ago
I phoned up and Georgia was extremely helpful. She explained why I had the problem and upgraded me straight away. She followed up with a lovely, friendly email offering more assistance if I needed it. Wonderful Customer Service. I will certainly recommend Twinkl.
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Posted 3 years ago
Support was fantastic. Fed was quick to respond, helpful and solved my membership and connection problem. Thank you
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Posted 3 years ago
I had subscribed to the wrong and emailed them to please do a refund as it took a chunk out. I’m the same day they replied back to my email and said they would get onto it right away and they did. Refund was in within a couple of days. Easy, stress free amazing communication! I can fully trust this company and know they are not about taking your money.
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Posted 3 years ago
I could not fix a review rating for a free product. Charlotte from Twinkl contacted me via email to enquire why I rated the product so low. I explained I tried to edit the review without success. Charlotte managed to fix the problem. Thanks
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Posted 3 years ago
Couldn’t find a resource I needed today and Pauline on the live chat helped very swiftly and efficiently. Many thanks.
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Posted 3 years ago
Liz has been absolutely amazing in helping my resolve my email query. Quick, friendly and sufficient! The world of business lack more people like her. Thank you Liz
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Posted 3 years ago
Twinkl is rated 4.8 based on 1,267 reviews