“I’m a huge fan of the website and the warmth of resources. Each resource on the Twinkl site is a pot of gold by itself and a treasure when combined with other relevant resources. Eg. The Pride resources are extremely informative and well organized for easy access and can be used in conjunction with each other for a comprehensive lesson on Pride Month.
Equally commendable is the helpful and approachable team, always ready to help you navigate the site. Not to forget the great sense of humour!”
“I have just started to home educate my daughter so I upgraded my account and had a few queries. I went onto live chat to see if I could get any help and Georgia.T.Cares cleared up all of my queries really quickly! I was so impressed and it was nice to have personal communication rather than robotic communication. Twinkl and its staff are 5*+”
“Twinkl makes me happy on a regular basis! They have a great variety of material ranging from fun, to informative (factual), to imaginative, to skills based.... and it's all very well leveled! It is also great because it is highly adaptable to different types of students/levels/teaching styles. They also provide outstanding support- in real life, through initiatives like #Waveofthanks, but also through amazing customer service. Quick, detailed, precise, and friendly!”
“I discovered Twinkl quite a while ago and I have been amazed at how it has developed over the years. It provides everything that a teacher could wish for. Even better, if you see something that you like but it's not quite suitable for your class they will make changes for you and very promptly too. No more spending ages looking for resources on the internet. For me the price is very good value. I don't know how I would have survived during Online Learning without Twinkl.”
“As a very stressed home educator to 2 boys (8 & 10) I was very happy when my enquiry was dealt very quickly and compassionately. Keep up the great work Twinkl!”
“I am not usually a fan of helpdesk chat boxes, however, the Twinkl assistant, Rachel, was absolutely great: patient with an old technophobe (me), so knowledgeable and talked me through the process of sorting my account back out, without me having a meltdown! Seriously, we all know how useful Twinkl can be, but I'd never realised just how helpful and friendly one of these helpdesk chat things could be1 Well done and many thanks, Rachel, and well done Twinkl!”
“I was having trouble downloading documents on my iPad. I put in a request for help and Fed wrote down the steps to fix it.
I just had to log into the full Twinkl site in the web browser on my device instead of the app. This activates the app login details - you only need to do this once and now I am able to download documents on my iPad.
Thanks again, Fed!”
“Absolutely useful resources, with an extremely beautiful and colourful presentations and teaching packs that definitely makes the classroom bright. Also an amazing customer service team! :)”
“Twinkl worker Em replied to my email very promptly, in a polite and friendly manner and resolved my issue with no trouble whatsoever. I am confident going forward that Twinkl will help me in any way they can.”
“Thank you to Sarah, Kayla and the whole Twinkl team for dealing with my questions. They helped me in a friendly and sensitive way, going the 'whole mile' and beyond! Twinkl has my loyalty!”
“Great customer service! Very helpful staff, quick to answer and willing to help. The content on the website is also AMAZING and definitely worth subscribing to!”
“Twinki handle my issue in a timely manner and the customer representative was very professional and pleasant. I will refer my co worker to this web site.”
