“I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)”
“Customer service is quick and respectful! Their resources are incredible! My kids love the colourful pictures! I enjoy that they make learning fun and engaging! Twinkl offers many styles of teaching! Whether you need PowerPoint, worksheets, activity books, online games, or activities, they have editable resources, and their printables come in a variety of formats - PDF, zip, Word, etc...”
“This platform is perfect for teachers everywhere! The customer service team is incredibly professional and responds so quickly — it’s clear they really care. I'm very happy with the experience and would definitely recommend it to other educators”
“Thank you so much to Twinkl who gifted our school a voucher that I used to buy 5 wobble cushions for SEN pupils. I can already see improvement in these pupils' concentration and regulation, due to the sensory feedback. Thank you Twinkl for your generosity.”
“I’ve had such a great experience with Twinkl, not only because of their amazing customer service (thank you so much, Beccy!) but also because of the rich, well-designed, and thoughtful teaching materials they offer. 💛
As a former elementary teacher, I found their resources incredibly helpful and easy to use. Even though I’m no longer teaching, I still appreciate everything Twinkl has provided. Their team is kind, supportive, and really understands the needs of educators. Highly recommend this platform to anyone in the education field!”
“Love the resources shared here. Basically I can find everything I need and the support team is also very efficient. The customer supporter Kate helped me to resolve my membership subscription issue within several minutes.”
“TwinkI's support team always responds to my needs swiftly and effectively, accommodating my students and classroom requirements. The resources are relevant to support my students' essential learning styles. AI resources provide engaging activities that are like life jackets for learning.”
“I had an issue with cancelling my account, as whilst great resources available they were not suitable for my needs, I thought the cancellation had completed but turns out it didn't go through properly. When I had the payment taken after cancelling I contacted through the online chat and was helped by Beccy who was fantastic, she looked at the issue, explained the problem and resolved within 5 minutes of speaking to me. I came away from the chat satisfied that she had properly taken the time to look at the issue.”
