“Amazing, wonderful, superb!! I would recommend all teachers and educationists to use this excellent resource bank. Customer service is adorable. You end up getting more than you wanted. I'm personally so happy. You made my day by granting me the gift. It means a lot to teachers like me. God bless you all in the team and may you continue to shine and rise!”
“I had a problem with logging into my account during the lockdown. There was a contact number for me to call as well as a quick response to my email from support. My problem was rectified straight away. Makes a big difference when you have that immediate support.”
“I so grateful of the lovely hardworking staffs at Twinkl. When ever I have a question I send them an email and I get a reply in seconds.
Definitely a 5 out of 5”
“Just wanted to say how amazing the staff at Twinkl are! I’m currently studying my Education degree and in the middle of an assignment and I didn’t want to commit to a membership until I finish my degree. The lovely Georgia granted me a goodwill gesture and sent me the most amazing PowerPoint to use in my assignment as goodwill. That is pure goodness and so honourable! I’ll definitely be signing up for my membership when I finish my degree! Thank you Georgia it truly is amazing and such a wonderful help!!!”
“I had issues with my Twinkl account so I emailed customer service and they instantly got back to me. They sorted my problem out in minutes and gave me months of free access to the Twinkl resources
Fantastic customer service”
“During our period of online learning, the technical support I’ve received from Fed has been outstanding! Quick, kind, patient and solves the problem! I am very impressed and very grateful. The resources available on Twinkl Go are so engaging for my children learning at home. Amazing resource!”
“Twinkl is a fantastic website for both teachers and parents. At such a great price you get access to lots of good resources. It also has such a super customer service team, who are always happy to help and very obliging. Thank you Twink Team!”
“I am very happy with Customer Service Rep Em's Live Chat service. She is very helpful. She answered my queries very clearly. She had also helped me to solve my problem within few minutes.”
“Payment Receipt not received.
This is Hussein Omar. I work at Marvel International School as a financial manager .
I've done an online payment to superscribe for 3 accounts for 1 year .
I've sent several mails getting no reply . I wanted to have confirmation for the payment ,and I asked the finance team to send a payment receipt even asked the care team and my sales representative Mr Jack for the same issue starting from Friday 23/07/2021. I received no reply from the emails.
I only get useless automatic mail replies.
I have tried to make a call on the number +44 (0) 114 349 4982 the call carrier company told me its a wrong number . Kindly give me the support needed.”
“When I have questions or problems, the Twinkl team really helps a lot. Once, I wanted a little amendment on the Twinkl worksheet, the team just did it for me, in a short time. Amazing!
Of course, you need to pay a certain price for the worksheets, but you will get more than just worksheets. Twinkl is really great! I am renewing my membership. No doubt!”
“I asked a question on the chat facility quite late at night, asking about the Twinkl Phonics Scheme. I didn't expect to get a reply for a couple of days, but one of the lovely Twinkl Team; Liz, came online straight away. She answered my complicated list of questions and then sent me another list of links for useful guidance.
Nothing is ever too much trouble and you always get a friendly, positive reply.
Long Live Twinkl!!”
