TwinkleInTime.com Reviews

Name: TwinkleInTime.com
Rating: 4.97

5.0 Rating 926 Reviews

100 %

of reviewers recommend TwinkleInTime.com

Company Reviews

Metrics

Info

5.0

Based on 926 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TwinkleInTime.com:

Our Custom Star Maps are a sentimental keepsake, crafted to help you celebrate all the beautiful moments and milestones in your life. As well as a way to honor the memory of lost loved ones.

Visit Website

Phone:

(619) 331-5828

Email:

help@twinkleintime.com

TwinkleInTime.com 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just got our map. We love it. It's our 23 year anniversary gift to each other. It's wonderfully made.”

Helpful Report

Posted 4 years ago

“It was delivered to me within 3 days of ordering. I thought the picture was very nice. I did feel the for the price it was a little light weight. I was a little embarrassed”

Helpful Report

Posted 1 year ago

“Really lovely star chart poster! Exactly as pictured online, so there were no surprises. Quality paper. They did a great job. The Shakespeare quote on love and marriage looks great, as does it all. Thanks so much TwinkleinTime!!!”

Helpful Report

Posted 1 year ago

“Absolutely fantastic product, clean finishes, great frame, ordered and received within three days which i thought was unbelievable and outstanding, great customer service. I would highly recommend this product to anyone!”

Helpful Report

Posted 1 year ago

“We got one for our daughter's birthday. It arrived fast and handled with care. We loved the look on her face when I explained it was how the sky looked the night she was born. She is a 10 year old with dreams of working for NASA one day. Thank you for helping inspire her further. They are well made and beautiful.”

Helpful Report

Posted 2 years ago

“Our star map is fantastic! I’d been on the lookout for something timeless to balance out our guest room, however I’d grown exhausted by the same generic pieces and mass-produced wordart in mainstream stores. And for the size of wall I was working on I couldn’t justify paying the price to have something commissioned. That’s when Twinkle in Time entered the chat. Our star map is sleek, sophisticated, and commemorates our classic movie moment: our first kiss, at the airport. No better way to esthetically bring balance to our guest room, while bringing a smile to each of us whenever we pass by it — it was meant to be. Thank you Twinkle in Time!”

Helpful Report

Posted 2 years ago

“When purchasing a star map , they do not specify that you are only purchase just a digital copy . Even in their confirmation email, it says you’ll get another email when your star map ships . I waited over 2 weeks and when I reached out to customer service they said I had only purchase a Digital copy. When I sent them my confirmation email I explain to them that no where in my confirmation email did it say that I bought a digital copy, it said my order was getting ready to ship out . I paid $35 for this “digital copy” and I had to pay another $30 to go get it printed out . I feel I got ripped off and they did not seem to care . I would not recommend buying a star map from this company .”

Helpful Report

Posted 2 years ago

Hi Shell, I'm sorry if you were confused but we have multiple areas where we try to make it very clear when you choose a digital version of the product. 1. When you click on digital version when customizing your star map, we have a large pop up that warns you saying "you have selected the digital version of the star map" 2. It shows on your order confirmation page under the order summary that you have chosen a digital version. 3. You pre-approved the order from your order confirmation page where it specifically says you ordered a digital version. Additionally the coupon code we sent you so you could get a physical print, discounts it so that the price you pay is actually the difference in cost between the digital and the physical print. That way, ultimately you're only paying the same amount you would have if you chose the physical print during the first purchase. Please see cost breakdown below Digital - $35 Print after coupon - $25 Normal Cost of unframed 18x24inch print - $60

Posted 2 years ago

“Great quality star map, the perfect size for any room in the house! We love being able to reflect on the memory of such an important day! Ordered it for my boyfriend who loves stars and space; can’t wait to give it to him for our anniversary!”

Helpful Report

Posted 3 years ago

“Ordered two, one for Grandson's 1st birthday and the other for our anniversary! Loved them Both! Great quick service!”

Helpful Report

Posted 4 years ago

“I'm so glad I purchased this unique, meaningful gift. It was more gorgeous than I expected once it arrived. Shipping was fast and the customer service was awesome! I highly recommend this if you're looking for a sentimental, unique gift. Well worth the money. Thank you, Twinkle In Time!”

Helpful Report

Posted 4 years ago

“This was my first star map to purchase and I can't express how much i love it! I bought it for my mom for Christmas, its from when her and my dad got married and i can't wait to give it to her! Thank you Twinkle In Time!! Will definitely recommend to any and everyone!”

Helpful Report

Posted 4 years ago

“I was skeptical to order, as I always am with ordering online. But this was so worth it. The quality is amazing. Not cheap like most things are made now. I would order this over and over again!”

Helpful Report

Posted 4 years ago

“I really like the star chart I got for my wife for our upcoming marriage anniversary. However, I must say the frame that came with the poster was slightly disappointing. The images on your website are a bit misleading making the frame look nicer and thicker. Other than that I am really happy with the product.”

Helpful Report

Posted 4 years ago

Hi Brandon, I apologize for any confusion around the frames. We currently only offer black frames (white soon!). Our website features many different frames as they are customer photos and many people decide to pick out a frame themselves.

Posted 4 years ago

“Definitely beat my expectations by 100% and it came in super quick as well. We are in love!! Thank you!!!”

TwinkleInTime.com 5 star review on 28th March 2019

Helpful Report

Posted 5 years ago

“I am so impressed. My husband was totally surprised. I gave it to him for his 70th birthday. I had it on display at his party. I have give your web site to many. Thank you so much.”

Helpful Report

Posted 5 years ago

“I asked a question via email and got prompt response! Matt was so wonderful to work with, he provided personalized customer service and recommendations via email. We were their first CANVAS print! I sent it to my son who is in the Air Force and needed something that would stand up well. Matt / TwinkleInTime even sent me a picture of a copy they printed for themselves and it definitely looks sturdy! Will recommend friends and be a repeat customer! Thanks again for all of your personalized care and direction on this order. It looks AMAZING!!”

Helpful Report

Posted 5 years ago

“I ordered the star map for my fiancé birthday to commemorate the day of our engagement. He absolutely loved it! The quality exceeded my expectations and customer service associates go above and beyond to help! Do not hesitate ordering a map. You won’t be disappointed.”

Helpful Report

Posted 4 years ago

TwinkleInTime.com is rated 5.0 based on 926 reviews