U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful experience I never leave reviews but left this for a reason so others don’t fall into the same trap! As if you read down they play the same card on so many of us! Done my policy online then get a call, random I’ve never done that before in 10 years of driving, my insurance has gone up slightly.. ok I agreed as it was minimal. Then I receive a missed call the next day and got an email saying it’s gone up again by another £181! My cover on my old car was still running so they wasn’t insuring me legally till the 16th December, then they tried to offer me a refund a £100 less than the initial payment I made online and a £75 charge! And I still haven’t received my refund even though she said 24 to 48 hours Disgusting avoid at all costs”

Helpful Report

Posted 4 years ago

“Do never buy from them they gave me price I paid in full thn contacted me canceling , charging me 125 for 3 days and giving me unbelievable price . They need 30 days to refund . Absolutely thieves and rubbish”

Helpful Report

Posted 4 years ago

“Don't use this company, I have paid deposit for my insurance through MoneySuperMarket later on that day they couldn't provid me a insurance but they still charged me £75. Apparently that's they policy DON'T USE THEM”

Helpful Report

Posted 4 years ago

“This company is middle mans brokers, professional robbers, giving one price, you pay the money and then call you back with increased price putting you in award situation. Also they using different insurance companies which you would trust is research. the paperwork is not legit and unprofessional. If you covered by them ,pray that will go smoothly trough the year and no one will drive in to you. Only business oriented company !!!”

Helpful Report

Posted 4 years ago

“PLEASE DONT GO WITH U DRIVE ABSOLUTE RUBBISH AND TAKING MONEY OF YOU AND NOT REEPAYING FOR 30 DAYS SO THEY CAN GET A LITTLE BIT OF INTEREST FROM YOU What aloud of rubbish i have been on the phone to them they did cancel my insurance due to things being on my profile which was not me asked for my money back but told me its going to be 7th January asked who my insurance was they would not tell me all aloud of SCAMMERS”

Helpful Report

Posted 4 years ago

“Not good customer service at all very disappointed 😥”

Helpful Report

Posted 4 years ago

“Rip off!! Over charged me on the refunds and didn’t explain as to why that amount was charged at all. Not completely transparent and honest about it’s charges as I was in my 2nd month and they invoiced it, as my 4th month.”

Helpful Report

Posted 4 years ago

“Made me pay a £50 ‘admin fee’ just to change the registration on my vehicle as I have put custom plates on… absolute scammers lol just a money hungry company scamming their customers”

Helpful Report

Posted 4 years ago

“STAY WELL AWAY!!! SCAMMERS would give ZERO stars if i could! STAY WELL AWAY!!!! Well, where do i start with this bogus SCAMMING company!!! Firstly i would like to start off with when i got the original quote off money supermarket not even 3 months ago it was 1400 to insure my car for the year!! They then went ahead took my money and contacted me the day my insurance was about to start saying they could not cover me for the price they had given me and that i had to either pay an additional 400 or wait 30 days for a refund, i had no choice as my insurance was starting that day to pay the extra 400 as i needed to be insured and couldn’t get it elsewhere on the day as they had my hard earned money!! So on Wednesday the 1st November i sold my car and rang up this scamming company to inform them i sold my car and bought a small van all i wanted to do was swap the insurance over and make them aware of my changes! They immediately told me i would have to cancel my insurance policy (not to mention they would be taking £900 50% off me for having 3 months insurance policy with them! Also which i would have to wait 30 days to recieve! Although it was no fault of my own that i had to cancel the policy it was a fault of there own for not explaining the terms and conditions properly over the phone! The customer service staff at u drive cover seemed to be a little embarrassed in the way i had been treated one girl did go above and beyond to try help me out ( she got me £75 nocked off my £900 they have allready robbed and told me it was a good will gesture. Please please think about using this company they will rob you for every penny they can they are a brokers for a reason please dont make the same mistake i did!!!!!”

Helpful Report

Posted 4 years ago

“misleading and charges over charges.”

Helpful Report

Posted 4 years ago

“they are idiots. I covered 4 months after which I send a message that he cancels my insurance for no reason and I still ask for extra money. they cancel the insurance and we also have to pay. how so???”

Helpful Report

Posted 4 years ago

“Worst communication ever Will definitely Not be recommending u drive cover to anybody”

Helpful Report

Posted 4 years ago

“Scam!!! Idiots..”

Helpful Report

Posted 4 years ago

“This company is no good they give a good price online and when it comes to validation the price goes higher this is another robbing company and Kiran was on an commission to get as much money off me will NOT recommend this company to anyone”

Helpful Report

Posted 4 years ago

“This company is a joke. Took £330 for an upfront payment before they review any part of the application. They Rang me the next day to confirm details, said I Failed my insurance application by 1 point. Then said I will be charged £75 for the cancellation! And It will take upto 30 days to return my money even thought it took them seconds to take it. I cannot imagine how many people they have done this to. It’s absolutely disgusting!”

Helpful Report

Posted 4 years ago

“SCAMERS!! After i paid for full year they called me and ask me for more money because i don't meet they're score with no reason. They give me 2 options pay 800 £ more or pay a fee of 75£ and wait for my money 30 days . Been more than a month since i paid them and still didn't get my money back. Wondering why police doesn't take action against them”

Helpful Report

Posted 4 years ago

“WHAT A HORRIBLE EXPERIENCE! STAY FAR AWAY! WITH OUTRIGHT DAYLIGHT ROBBERY THEY CANCELLED MY POLICY AND I LOST MY £75 THE DAY AFTER I PAID ONLINE. THIS IS A GENUINE SCAM COMPANY. PLEASE STAY FAR AWAY FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“After i paid the full year insurance they call me and ask me for 700 £ more for no reason,or i won't get all my money back and have to wait 30 days for refund. Avoid them if you don't wanna lose your money”

Helpful Report

Posted 4 years ago

“Im wait from 18.10 for return my money today its 3 weeks no refund no any info scam not good insurance company”

Helpful Report

Posted 4 years ago

“Wish to give to them 0”

Helpful Report

Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews